Caliber Collision

Auto Repair StationsCaliforniaRiverside CountyCathedral CityPerez Road
Riverside County . California
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- +1 760-328-5669
- www.caliber.com
- 36705 Perez Rd, Cathedral City, CA 92234, USA
Operating Hours
Caliber Collision Introduce
When an accident happens, it's more than just a dent in your vehicle; it can disrupt your entire routine. That's where Caliber Collision steps in. As one of the nation's largest and most trusted providers within the "Auto Repair Stations" category, Caliber Collision specializes in comprehensive collision repair, auto glass services, and even mechanical repairs associated with collision damage. Their overarching purpose, "Restoring the Rhythm of Your Life®," truly encapsulates their commitment to getting you and your vehicle back on the road safely and efficiently.
Stepping into a Caliber Collision center, you'll generally find a professional, clean, and organized environment designed to put customers at ease during what can be a stressful time. While specific architectural details may vary by location, the consistent focus is on efficiency and transparency. You can expect a welcoming reception area where service advisors are available to guide you through the repair process. The facilities are modern and well-maintained, equipped with state-of-the-art technology. Caliber Collision is also deeply committed to sustainability, which influences the environment of their shops. This includes initiatives like utilizing energy-efficient LED lighting, employing water-based paints to reduce volatile organic compounds (VOCs), and implementing rigorous recycling programs for automotive waste like oil, oil filters, and solvents through closed-loop systems. This dedication to environmental responsibility not only creates a healthier workspace for their teammates but also contributes positively to the local communities they serve. Their shops are designed to facilitate efficient workflows, minimizing repair times while maintaining high-quality standards.
Caliber Collision provides a wide array of services, primarily focused on restoring vehicles to their pre-accident condition. Their expertise extends beyond simply fixing visible damage:
Collision Repair: This is their core service, addressing all types of accident damage, from minor fender benders to major structural repairs. This includes dent removal, panel replacement, frame straightening using precision equipment, and restoring the vehicle's structural integrity.
Auto Glass Repair and Replacement: Whether it's a small chip in your windshield that can be repaired or a completely shattered window requiring full replacement, Caliber Auto Glass technicians are certified to handle all types of auto glass work.
Paint Services: Utilizing advanced color-matching technology, their technicians ensure a seamless paint match to your vehicle's original finish, accounting for factors like age and weathering. They apply primer, base coat, and clear coat to restore the vehicle's aesthetic appeal.
Advanced Driver-Assistance Systems (ADAS) Calibration: Modern vehicles are equipped with complex ADAS features like adaptive cruise control, lane departure warnings, and automatic emergency braking. After a collision, the sensors and cameras for these systems often need to be recalibrated to ensure they function correctly and safely. Caliber Collision has specialized diagnostic and calibration equipment to perform these crucial adjustments.
Wheel Alignment and Suspension Repair: Collisions can significantly impact a vehicle's alignment and suspension system. Caliber technicians perform precise wheel alignments and necessary suspension repairs to ensure proper handling and tire wear.
Paintless Dent Repair (PDR): For smaller dents and dings where the paint surface is not compromised, PDR is an efficient method that restores the body panel without requiring repainting.
Mechanical Repairs Related to Collision: Often, collision damage extends beyond the body of the car. Caliber Collision can address related mechanical issues, ensuring all affected systems are properly repaired and in safe working order.
Caliber Collision's success is built on several distinguishing features that aim to provide a superior customer experience:
Nationwide Presence and Accessibility: With over 1,800 locations across 41 states, Caliber Collision offers widespread accessibility, making it convenient for customers to find a reputable repair center near them or when traveling.
Insurance Partnership and Pre-Approval: Caliber is a pre-approved partner with all major insurance carriers. This streamlined process means they can often work directly with your insurance company, handling estimates and approvals, which saves customers time and reduces hassle.
I-CAR Gold Class Certified Technicians: A significant number of Caliber's technicians hold I-CAR Gold Class certifications, which is the highest training level recognized by the inter-industry conference on auto collision repair. This demonstrates a commitment to ongoing training and expertise in the latest repair techniques and vehicle technologies.
Limited Lifetime Warranty: Caliber stands behind its work with a written limited lifetime warranty on all repairs, honored at any of their locations nationwide. This provides customers with significant peace of mind.
Commitment to Safety: Beyond cosmetic repairs, Caliber prioritizes returning vehicles to pre-collision safety standards, ensuring all safety systems, including ADAS, are fully functional.
Customer Communication: They emphasize consistent communication throughout the repair process, providing updates via phone, email, or text so customers are always informed about their vehicle's progress.
Sustainability Initiatives: As mentioned, Caliber is a leader in environmental responsibility within the collision repair industry, implementing practices that reduce waste and environmental impact.
Protech Services: This specialized division within Caliber focuses on the complex calibrations and repairs required for advanced vehicle technologies, ensuring that intricate safety systems are correctly integrated after repairs.
While specific, time-sensitive promotions for collision repair may vary by location and season, Caliber Collision generally focuses on offering value and convenience to local users. It's important to note that Caliber Collision, as a national brand, often has specific programs or offers that might not be localized to a single store. However, based on their broader brand messaging and common practices in the auto repair industry, local users can often expect:
Free Estimates: Most Caliber Collision centers offer free, no-obligation estimates for collision repair, allowing customers to understand the scope of work and costs upfront.
Assistance with Rental Car Arrangements: To help "restore the rhythm of your life," many locations can assist with arranging a rental car through partner companies like Enterprise, often with convenient on-site pickup and drop-off.
Insurance Claim Support: Their expertise in working with insurance companies can be a significant benefit, as they help navigate the claims process, often directly billing the insurer.
Community Involvement and Giving Back: Caliber Collision is known for its strong commitment to community service, including their "Restoring You Food Drive" which donates meals to local food banks, and gifting reliable vehicles to military personnel and those in need. While not a direct discount on services, this commitment to community often resonates with local users looking to support businesses that give back.
Technician Apprentice Program (TAP): For local individuals seeking a career in auto body repair, Caliber offers a paid, hands-on apprenticeship program, providing a pathway to a skilled trade and potentially creating local job opportunities. This may not be a direct customer promotion, but it reflects their investment in the local workforce.
For local users needing collision repair, Caliber Collision aims to be a reliable and professional choice. Their extensive network, commitment to quality through certified technicians and warranties, and focus on customer service and sustainability make them a prominent option in the "Auto Repair Stations" landscape for getting your vehicle back in top condition after an accident.
Caliber Collision Photos
Caliber Collision Location
Caliber Collision Customer Reviews
A reliable auto body repair shop that handled my vehicle with great care and expertise. Great people willing to provide an excellent service. Communication was thorough, always keeping me updated. Can't say enough wonderful things, was recommended by a peer and I'm very glad I can also make the same recommendation to others now.
May 07, 2025 · Jose Quintanilla
This is a professional caring dedicated honest truthful repair company that provides daily update reports, phone calls of new developments and knowledgeable caring people from start to finish for my vehicle repairs. They are truly concerned about keeping u updated and happy at all steps in the repair process. Facilities are well organized clean and parking is easy getting in and out at the facility. I know why my insurance company certified them for the repairs. Great effort by all. Keep up the great effort! I am recommending them to all my friends! Thanks folks for making me happy again repairing my car!
Feb 17, 2025 · Gary M Burke
Caliber collision is a Class Act‼️ From start to finish. They were: CORDIAL, COMPETITIVE, COMMUNICATIVE, AND CONSCIOUSLY COMPETENT 👍👏👌. THANKS FOR A GREAT REPAIR!!
Feb 10, 2025 · Joe Bagnara
Manny went above and beyond to provide outstanding service to me and my parents. He addressed all our concerns with care and completed the job much faster than expected. We had an amazing experience, highly recommend working with him!
Mar 06, 2025 · Veronica Gonzales
I recently had the pleasure of taking my truck to Caliber Collision in Cathedral City, and I must say the experience was exceptional from start to finish. From the moment I walked in, the staff made me feel welcome and assured me that my vehicle was in good hands. A huge thanks to my AD adjuster, Mario, and Manny who went above and beyond to ensure everything went smoothly. They were incredibly knowledgeable, patient, and attentive, always keeping me updated on the progress of the repairs.Their professionalism and dedication truly stood out and made the entire process stress-free. The quality of the work done on my truck was impeccable. The team at Caliber Collision demonstrated great attention to detail and craftsmanship, restoring my vehicle to its pristine condition. They completed the repairs in a timely manner, without compromising on the quality of the work. I highly recommend Caliber Collision in Cathedral City to anyone in need of auto repair services. Their commitment to excellence, combined with the outstanding customer service provided by Mario, makes them the go-to place for any collision repair needs. Thank you, Caliber Collision, for exceeding my expectations and delivering top-notch service!
Jun 28, 2024 · Michael Orellana
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