CAG Performance

For vehicle owners in Lebanon, Ohio, and the surrounding areas seeking straightforward automotive maintenance, CAG Performance operates as an auto repair station located at 749 Columbus Ave Suite B, Lebanon, OH 45036, USA. This establishment provides essential car repair services, catering to local users looking for convenient and efficient solutions for their vehicle needs. They can be contacted by phone at (513) 649-5447 or via mobile at +1 513-649-5447, making it accessible for inquiries and scheduling appointments.

Operating within the "Auto Repair Stations" category, CAG Performance is positioned to handle routine vehicle maintenance and potentially minor repairs. The name "Performance" might suggest a focus on vehicle optimization or more specialized services, but the provided customer review focuses on basic yet crucial maintenance tasks. This indicates they serve as a practical option for common automotive needs within the community.

While specific details about the physical environment of CAG Performance are not extensively provided, as an auto repair station, it would be equipped with the necessary tools and bays to perform automotive services. A typical setup would involve a functional garage space for mechanics and a reception area for customer interactions. The cleanliness and organization of such a facility are often indicators of the professionalism and care taken in the work environment.

The primary customer experience at CAG Performance, based on the sole provided review, appears to be positive and focused on efficiency and value. The customer states, "They changed my tires for me and an oil change and it went smoothly and quickly! Their prices are good, I’ll deff be returning." This review highlights several key aspects of their service delivery:

• Efficiency: The services ("changed my tires for me and an oil change") were performed "smoothly and quickly!" This suggests a focus on prompt service, minimizing downtime for the customer.
• Competitive Pricing: The comment "Their prices are good" indicates that customers perceive the cost of services to be reasonable and offer good value, which is a significant factor in attracting and retaining business.
• Customer Satisfaction and Loyalty: The explicit statement, "I’ll deff be returning," demonstrates strong customer satisfaction and an intention for repeat business. This is a powerful indicator of a positive service experience that meets customer expectations for basic maintenance.

While this single review is very positive for the services mentioned, it's worth noting that other search results for "CAG" in Lebanon, OH, (such as "Cincinnati Automotive Group Inc.") located at the exact same address, show a very different and largely negative customer sentiment regarding vehicle sales and broader customer service issues. However, given the specific name "CAG Performance" and the positive review provided, this introduction will focus on the information directly related to "CAG Performance" as an "Auto Repair Station" and the positive experience detailed for repair services. It is possible that "CAG Performance" is a service arm or distinct operation within a larger automotive entity at that address, or that the negative reviews found online pertain to the sales aspect of the business rather than the repair and maintenance services of "CAG Performance." Based on the provided information, the focus remains on their repair and maintenance services.

Based on the customer review, CAG Performance explicitly offers fundamental automotive maintenance services. These include:

• Tire Services: Specifically, changing tires. This likely encompasses mounting, balancing, and potentially tire sales, rotations, and flat repairs, which are standard for shops offering tire changes.
• Oil Changes: A cornerstone of routine vehicle maintenance, ensuring proper lubrication and engine health.

Given its classification as an "Auto Repair Station," it is reasonable to infer that CAG Performance would also offer a broader range of general automotive repair and maintenance services, even if not explicitly mentioned in the single review. These commonly include:

• Fluid Services: Beyond oil, this could include transmission fluid, coolant, brake fluid, and power steering fluid checks and flushes.
• Brake Service: Inspection, pad and rotor replacement, and brake system diagnostics.
• Filter Replacements: Air filters, cabin air filters, and fuel filters.
• Basic Diagnostics: Addressing common issues indicated by warning lights, although perhaps not as specialized as performance tuning shops unless explicitly stated otherwise by the business itself.

In terms of "goods for sale," as an auto repair station, CAG Performance provides services that inherently include the sale and installation of automotive parts necessary for the repairs and maintenance they perform. This would include:

• Tires: If they change tires, they would likely sell a variety of tire brands and types suitable for different vehicles and driving conditions.
• Automotive Fluids: Engine oil, transmission fluid, coolant, etc.
• Filters: Oil filters, air filters, and cabin air filters.
• Other Replacement Parts: Depending on their full service offerings, this could extend to brake pads, spark plugs, belts, and other common wear-and-tear components.

They are selling the combination of parts and labor to restore or maintain vehicle functionality and performance.

Based on the provided review, key features of CAG Performance include:

• Efficiency and Speed: The service is described as "smoothly and quickly," which is highly valued by customers for routine maintenance.
• Competitive Pricing: "Good prices" are a significant draw for customers seeking value for their automotive repair dollars.
• Reliable Basic Services: The successful execution of tire changes and oil changes suggests competence in fundamental maintenance tasks.
• Customer Satisfaction: The expressed intent for repeat business indicates a positive overall experience that satisfies customer needs.

Regarding promotional information, no specific advertised specials or loyalty programs are provided. However, businesses that demonstrate efficiency and good pricing, as highlighted by the review, often rely on these factors as their primary "promotion" to attract and retain customers. Positive word-of-mouth, driven by experiences like the one shared, would be a strong contributing factor to their business. Potential promotional strategies for an auto repair station focusing on efficiency and good prices might include:

• Service Bundles: Combining an oil change with a tire rotation for a discounted rate.
• Seasonal Maintenance Specials: Offers for specific services needed for different times of the year (e.g., winter tire change deals).
• Transparent Quoting: Providing clear, upfront estimates to reinforce their "good prices" feature.
• Online Booking: Offering convenience through a digital scheduling system.

Local users in Lebanon, OH, looking for efficient and well-priced basic automotive services like tire changes and oil changes are likely to find CAG Performance a suitable option. Based on the provided positive review, they appear to deliver on speed and cost-effectiveness for these services. To inquire about their full range of services, current pricing, or to schedule an appointment, individuals should contact CAG Performance directly at (513) 649-5447.