Advance Auto Parts

For vehicle owners and DIY enthusiasts in Lebanon, Ohio, and the surrounding areas, Advance Auto Parts at 753 Columbus Ave, Lebanon, OH 45036, USA, serves as a comprehensive and highly-regarded auto parts store. This location is a part of a national chain known for providing a wide array of automotive parts, accessories, and valuable services. They can be conveniently reached at (513) 934-0804 for both phone and mobile inquiries. The store operates with convenient hours, typically from 7:30 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 8:00 PM on Sundays, making it accessible for customers to pick up parts or seek assistance.

As an "Auto Repair Stations" category listing, Advance Auto Parts provides essential services and goods for sale that empower both professional mechanics and individual car owners to perform repairs and maintenance. While not a full-service repair shop that performs complex diagnostics and labor-intensive repairs, they offer crucial support to the automotive community through their product offerings and various helpful in-store services.

The environment at Advance Auto Parts stores is typically designed for easy navigation and customer convenience. You can expect a well-organized retail space with clearly labeled sections for different types of auto parts, fluids, accessories, and tools. The aisles are generally clean and stocked, allowing customers to easily locate the items they need. The store is likely equipped with amenities such as ample parking and is typically wheelchair accessible, making it convenient for all visitors.

The customer experience at this specific Advance Auto Parts location in Lebanon, OH, appears to be a significant strength, as highlighted by the provided reviews. Customers consistently praise the helpfulness and knowledge of the staff. One reviewer enthusiastically shared their experience: "The salesperson was so helpful! Helped locate the correct headlamp for my car, suggested durable wiper blades and even installed them for me! Wow! What great service! Thanks!" This highlights not only the staff's ability to accurately identify and recommend parts but also their willingness to go "above and beyond" by offering free installation services for certain items, adding significant value for the customer.

Another glowing review refers to it as "My favorite Auto Store!" and emphasizes that "The customer service is always 💯 and beyond." This customer specifically mentions "Rick" as a patient and helpful team member who "always makes sure all questions are answered to the best of their knowledge and will go above and beyond to help." This consistent feedback points to a culture of exceptional customer service, where staff are not just transactional but are genuinely invested in assisting customers with their automotive needs, providing reliable advice and support for DIY projects. This focus on customer satisfaction and knowledgeable assistance sets this location apart.

Advance Auto Parts serves as a comprehensive retail hub for a vast range of automotive products and offers several valuable in-store services. The "goods for sale" encompass virtually everything a vehicle owner or mechanic might need, including:

• Replacement Parts: This is the core offering, including brake pads and rotors, alternators, starters, water pumps, spark plugs, filters (oil, air, cabin air, fuel), belts, hoses, and suspension components. They stock leading name-brand automotive aftermarket parts.
• Batteries: A wide selection of car batteries for various makes and models.
• Fluids and Chemicals: Motor oil, transmission fluid, coolant/antifreeze, brake fluid, power steering fluid, oil additives, and cleaning products.
• Accessories: Car care products, detailing supplies, floor mats, seat covers, phone mounts, and other interior/exterior accessories.
• Tools: A range of hand tools, power tools, diagnostic tools, and specialty tools for automotive repairs.
• Performance Parts: A selection of parts designed to enhance vehicle performance.

Beyond the extensive inventory, Advance Auto Parts offers a suite of free in-store services, which are particularly beneficial for DIYers and help to address common automotive issues:

• Battery Testing and Installation: They offer free testing of batteries, starters, and alternators, both on and off the vehicle. If a new battery is purchased, free installation is available for most vehicles.
• Wiper Blade Installation: As highlighted in the review, customers who purchase new wiper blades can have them installed for free.
• Check Engine Light Scanning: For most OBD-II vehicles, they provide free diagnostic scanning to read check engine light codes, helping customers understand potential issues and guiding them on necessary repairs or further diagnosis.
• Used Fluid and Battery Recycling: They offer free recycling services for used motor oil, oil filters, and coolant/antifreeze, promoting environmentally responsible disposal.
• Loaner Tool Program: Customers can borrow specialized tools for a refundable deposit, saving them from purchasing tools for one-time repairs.

Additionally, for enhanced convenience, Advance Auto Parts offers "Advance Same Day" curbside pickup for online orders, ready in 30 minutes, and also in-store pickup for purchases made through their website or mobile app.

Several key features make Advance Auto Parts a prominent and well-utilized resource for local users:

• Extensive Inventory: A vast selection of parts and products for a wide range of vehicle makes and models.
• Knowledgeable Staff: Highly praised team members like "Rick" who provide expert advice and assistance, helping customers find the right parts and answer their questions.
• Valuable Free In-Store Services: The availability of services like battery testing/installation, wiper blade installation, and check engine light scanning adds significant value.
• Convenience: Long operating hours, online ordering with quick in-store or curbside pickup options, and easily accessible locations.
• Environmental Responsibility: Free recycling programs for automotive fluids and batteries.
• Speed Perks Loyalty Program: Advance Auto Parts offers a loyalty program called Speed Perks. Members earn points for every dollar spent (10 points per dollar for Club level, with higher tiers earning more). These points can be redeemed for "Perks Bucks" savings (e.g., 500 points = $5 in Perks Bucks) and gas rewards at participating Shell stations. Higher tiers (VIP and Elite, earned by spending $200 and $500 annually respectively) offer increased point earnings, points rollover, and additional benefits like priority customer service or stacking rewards. The program is designed for DIY customers and offers various ways to earn bonus points and redeem savings, often accessible via their mobile app.

In terms of general promotional information, beyond the loyalty program, Advance Auto Parts frequently runs various promotions to attract customers. These often include:

• Online Discount Codes: Common offers like "15% off any order" or "20% off $100+" purchases, typically for online orders. These usually have exclusions for gift cards, special offers, and certain product categories.
• In-Store Coupons: Available for in-store purchases, often with similar exclusions.
• Seasonal Sales: Discounts on parts and accessories related to seasonal maintenance (e.g., winter prep, summer A/C checks).
• "Buy One Get One" Offers: Occasional promotions on specific product pairings.
• Rebates: Manufacturer or store rebates on certain product purchases, particularly for batteries or fluids.

Local users in Lebanon, OH, looking for automotive parts, accessories, or helpful free services are encouraged to visit Advance Auto Parts at 753 Columbus Ave. Their commitment to customer service, extensive inventory, and range of convenient free services make them a highly recommended destination for all automotive needs, from routine maintenance to larger repair projects. Customers can call (513) 934-0804, visit their website to check inventory and order online, or simply stop by the store for assistance.