BoomTech

(2 reviews)

Auto Repair StationsIndianaElkhart CountyGoshenCounty Road 30

Elkhart County . Indiana

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

BoomTech Introduce

For individuals and businesses in Goshen, Indiana, and the surrounding 200-mile radius, BoomTech stands as a highly specialized and dedicated service provider within the "Auto Repair Stations" platform category. While many auto repair shops focus on passenger vehicles, BoomTech distinguishes itself with a strong emphasis on heavy-duty truck and equipment repair, including specialized services for boom trucks. This detailed introduction will cover the environment, services offered, key features, and any available promotional information for BoomTech, based on publicly accessible online data.

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Environment and Location

BoomTech is strategically located in Goshen, Indiana, serving as a central hub for their in-shop and mobile repair operations. Their primary physical address is 2320 Century Dr, Goshen, IN 46528. As a facility specializing in heavy-duty vehicles and equipment, the shop environment would be robust and equipped to handle large machinery. This implies spacious bays, heavy-duty lifts, and specialized tools required for diesel engines, hydraulic systems, and large vehicle components. While detailed photos of their waiting area or customer amenities are not widely publicized, the focus of such a facility is on operational efficiency and a professional workspace that allows their technicians to perform complex repairs effectively.

Crucially, a significant part of BoomTech's operational "environment" extends beyond their physical shop. They offer extensive mobile truck repair and roadside assistance within a 200-mile radius of Goshen. This means their service environment can be virtually anywhere a client's heavy-duty truck or equipment breaks down, showcasing a commitment to reducing downtime and providing immediate assistance. This mobile capability includes dispatching technicians with necessary tools and technology directly to the customer's location for inspections, maintenance, and basic repairs.

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Services Offered

BoomTech provides a comprehensive suite of services tailored to heavy-duty trucks, boom trucks, and various types of equipment. Their specialized offerings position them as an expert in this niche. Key services include:

  • Heavy-Duty Truck & Equipment Repair: This is their core business, covering all aspects of repair and maintenance for Class 4 to 8 trucks and other heavy machinery.
  • Mobile Truck Repair & Roadside Assistance: A crucial service that allows technicians to perform repairs on-site, minimizing towing needs and getting vehicles back on the road faster. This service is available within a 200-mile radius.
  • Boom Truck Repair & Maintenance: A significant specialization, including fiberglass boom repair, gel coating, and replacements. They have the expertise for specific boom-and-bucket setups.
  • Hydraulic System Repairs: Expertise in diagnosing, repairing, and maintaining complex hydraulic systems, including cylinders, hoses, and fittings. They stock standard and non-conductive hoses and fittings.
  • Inspection Services:
    • ANSI Inspections: Performing inspections to ensure compliance with American National Standards Institute safety standards for aerial work platforms.
    • Dielectric Testing: Conducting dielectric testing for insulated aerial devices to ensure electrical safety.
    • DOT Inspection: Providing Department of Transportation inspections to ensure commercial vehicle compliance with safety regulations. These can also be performed on-site via mobile service.
  • Engine & Chassis Services: Comprehensive repair and maintenance for diesel engines, including glow plugs, filters, and engine blocks, as well as chassis components like drivelines, axles, and suspension.
  • Electrical System Diagnostics & Repair: Troubleshooting and fixing issues related to vehicle wiring, controls, connections, and other electrical components, including for boom trucks and utility vehicles.
  • Preventative Maintenance: Routine service to extend the lifespan of heavy-duty vehicles and prevent costly breakdowns, covering fluids, filters, and general system checks.
  • Specialty Equipment Repair: Repair and maintenance for a wide array of specialized equipment beyond just trucks, such as skid loaders and stringing equipment. This can involve wiring, electrical diagnostics, drive motor repairs, and preventative maintenance.
  • Parts & Technology: BoomTech emphasizes using the "best tools, technology, and parts available," indicating a commitment to quality components and modern repair methods.

Their services are primarily by appointment only for in-shop visits, ensuring efficient scheduling and turnaround times.

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Key Features and Distinguishing Aspects

BoomTech's commitment to specialized heavy-duty services and customer convenience highlights several key features:

  • Heavy-Duty Specialization: Unlike many general auto repair shops, BoomTech's core focus is on heavy-duty trucks, equipment, and specifically boom trucks. This specialization means their technicians possess in-depth knowledge and experience with the complex systems found in these larger vehicles, including diesel engines, hydraulic systems, and specialized equipment components.
  • Extensive Mobile Service Radius: Offering mobile repair and roadside assistance within a 200-mile radius from Goshen is a significant advantage for commercial clients. This reduces the need for expensive towing and minimizes downtime for businesses, demonstrating a strong understanding of commercial operational needs.
  • Comprehensive Inspection Capabilities: Their provision of ANSI and Dielectric testing, in addition to DOT inspections, showcases a high level of expertise and compliance capability, critical for businesses operating specialized equipment and commercial fleets.
  • Customer-Centric Approach: BoomTech emphasizes customer understanding, stating they "make sure every customer understands the job being done and what's involved from beginning to end." This commitment to transparency helps build trust and ensures customers are well-informed about their vehicle's repairs.
  • Expert Technicians: The range and complexity of their services imply a team of highly trained and experienced diesel mechanics and heavy equipment technicians. Their articles also highlight their expertise in common heavy-duty truck issues.
  • Reputation and Reviews: While specific detailed customer testimonials for BoomTech as a standalone auto repair entity are limited on broad review platforms, their website includes customer reviews that praise their honesty, quick service, fair pricing, and effective repairs. Comments such as "honest, quick, fair and effective" and "highly recommend this shop" suggest a positive customer experience for those who have used their services.
  • Proactive Maintenance Focus: BoomTech frequently publishes articles and advice on preventative maintenance for heavy-duty trucks (e.g., Kenworth T880, T680), indicating their commitment to helping customers avoid costly breakdowns through proactive care.

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Promotional Information

Specific, broadly advertised promotional offers directly from BoomTech are not extensively detailed in publicly available online information. However, given their specialization in heavy-duty and commercial services, their promotional strategies likely focus on building long-term relationships and offering value tailored to businesses and individuals with specialized needs. Potential promotions or value propositions that customers could inquire about include:

  • Fleet Service Agreements: For businesses with multiple vehicles, BoomTech may offer customized maintenance plans, discounted rates, or priority scheduling for routine services and emergency repairs.
  • Preventative Maintenance Packages: Bundled services for seasonal or mileage-based maintenance of heavy-duty trucks and equipment, potentially at a reduced cost.
  • First-Time Customer Incentives: While not explicitly advertised, new customers might be offered a discount on their initial service to encourage them to experience BoomTech's expertise.
  • Emergency Service Contracts: For clients heavily reliant on their vehicles, there might be options for preferential rates on their 24-hour roadside assistance.
  • Transparent Pricing: Although not a "promotion," their stated commitment to customers understanding "what's involved from beginning to end" suggests transparent pricing and avoiding hidden fees, which is a value proposition in itself.

Customers interested in BoomTech's services are advised to contact them directly via phone to discuss their specific needs, inquire about current pricing, and explore any available packages or arrangements, particularly for fleet or recurring service requirements. Their website encourages direct contact for scheduling appointments and service inquiries.

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Conclusion

BoomTech operates as a highly specialized and customer-focused "Auto Repair Station" in Goshen, Indiana, primarily serving the heavy-duty truck and equipment sector. Their environment is geared towards handling large and complex machinery, supported by an extensive mobile repair capability that extends 200 miles, ensuring rapid response for roadside assistance. Their services are comprehensive, ranging from routine maintenance and advanced diagnostics to specialized boom truck and hydraulic system repairs, along with critical ANSI, Dielectric, and DOT inspections. With a strong emphasis on expertise, transparency, and minimizing customer downtime, BoomTech positions itself as a reliable and essential partner for commercial vehicle owners and operators in the region. While specific universal promotions are not widely publicized, their value lies in specialized knowledge, comprehensive service, and a commitment to customer support.

BoomTech Location

BoomTech Customer Reviews

Horrible customer service, They do not answer the phone ever. Tried scheduling service for two days. Left several messages & never got a call back. Would give 0 stars if possible. Edit- Their reply is false the first day I called maybe 3 times spread throughout the day and left a message and never received a call back. The second day I did call bunch trying different extensions because it seems to me they do not care enough about their business to answer the phone, or return a phone call. Even after the many calls and message the second day they did not call back until I left a negative review. Note- I am not speaking to their quality of work just the awful customer service. Hopefully they will do better in the future.

May 08, 2025 · Vincent Sallee

Sep 20, 2024 · Lucas Raysin