Auto Body Repair

(1 reviews)

Auto Repair StationsMichiganOakland CountyAlloy Parkway

Oakland County . Michigan

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  • +1 833-842-3471
  • www.familydeal.com
  • 1475 Alloy Pkwy, Highland Township, MI 48356, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Auto Body Repair Introduce

The business identified as "Auto Body Repair" at 1475 Alloy Pkwy, Highland Township, MI 48356, USA, is definitively identified as a LaFontaine Collision Center & Body Shop. This establishment falls squarely within the "Auto Repair Stations" category, specifically specializing in post-collision vehicle restoration and cosmetic repairs. Unlike general mechanical repair shops, this facility is equipped and staffed to address damage resulting from accidents, wear, and other incidents affecting a vehicle's exterior, structure, and paintwork. For local users in Highland Township and the surrounding areas, this means access to a dedicated service for restoring their vehicle's appearance, safety, and structural integrity after an unfortunate event.

The environment at LaFontaine Collision Center is designed to be a comprehensive and professional auto body facility. Located on Alloy Pkwy, it is likely situated in a commercial or industrial park, common for such extensive operations. Upon arrival, customers would typically find a clean and organized reception area where they can discuss their vehicle's damage and the repair process. Beyond the customer-facing areas, the core of the facility consists of a specialized workshop equipped with advanced tools and technology. This includes:

  • Frame Straightening Equipment: Crucial for restoring a vehicle's structural integrity after a collision.
  • Paint Booths: Climate-controlled environments for flawless paint application and curing.
  • Welding and Fabrication Tools: For repairing or replacing damaged body panels.
  • Diagnostic Tools: To assess hidden damage and ensure all systems are functioning correctly after repairs.
  • Dedicated Bays: For different stages of the repair process, from disassembly to reassembly.
The overall atmosphere would be geared towards efficiency and precision, as auto body repair demands meticulous attention to detail to restore vehicles to their pre-accident condition. The facility is expected to be well-lit, with safety protocols in place, reflecting a professional operation. Furthermore, as part of the larger LaFontaine Automotive Group, the facility likely adheres to high standards of cleanliness and customer presentation, ensuring a reassuring experience for individuals often dealing with the stress of vehicle damage.

LaFontaine Collision Center offers a wide array of services and goods specifically tailored to auto body and collision repair. Their primary offerings include:

  • Collision Repair: Comprehensive restoration of vehicles after accidents, covering structural, mechanical (if affected by collision), and cosmetic damage. They repair all makes and models, regardless of the vehicle's original manufacturer.
  • Dent and Scratch Repair: Ranging from minor ding and scratch removal to more extensive dent repair. This includes traditional methods and specialized techniques.
  • Paintless Dent Repair (PDR): A specialized technique for removing minor dents and dings without affecting the original paint finish, ideal for hail damage or small impacts.
  • Auto Painting: Full-service paint jobs, touch-ups, and computerized color matching to ensure a seamless blend with the vehicle's existing paint. This is crucial for aesthetic restoration after bodywork.
  • Glass Repair and Replacement: Addressing damaged windshields, side windows, and rear windows, which are frequently affected in collisions.
  • Bumper Repair: Repairing or replacing damaged bumpers, a common impact point.
  • Frame Straightening: Utilizing advanced equipment to bring a vehicle's frame back to factory specifications, vital for safety and proper alignment.
  • Lease Turn-in Repair: Specialized services and pricing for leased vehicles to address minor dents and repairs, helping customers avoid excessive charges at lease return. They even offer a mobile unit for quick quotes on lease turn-ins.
  • Parts Replacement: Using genuine OEM (Original Equipment Manufacturer) parts or high-quality aftermarket equivalents, depending on customer preference and insurance agreements, to ensure proper fit and function.
Their comprehensive service roster ensures that any damage, from minor cosmetic blemishes to significant structural compromise, can be addressed under one roof, streamlining the repair process for the customer.

Key features that distinguish LaFontaine Collision Center from competitors are heavily focused on customer convenience, quality assurance, and a stress-free experience. Firstly, they offer a Lifetime Warranty on all work completed. This is a significant commitment to quality and provides immense peace of mind for customers, assuring them that the repairs will last. Secondly, their dedication to customer service is evident through various amenities:

  • Acceptance of All Major Insurance Companies: They streamline the insurance claim process, helping customers navigate paperwork and communication with their carriers.
  • Free Loaner Vehicle Program: A crucial convenience, as they specialize in providing a complimentary loaner vehicle while a personal vehicle is being serviced, minimizing disruption to daily life.
  • Pick-up and Delivery Option: For added convenience, they offer to pick up the damaged vehicle and deliver it once repairs are complete.
  • On-site Rentals: If a loaner vehicle is not preferred or available, on-site rental options are also provided.
  • Instant Estimates via Email: Customers can email photos of their damaged vehicle to receive a quick estimate, accelerating the initial assessment process.
  • Constant Communication and Updates: They prioritize keeping customers informed throughout the repair process, ensuring they are never left "wondering what's happening to their vehicle." This transparency helps alleviate the stress associated with collision repairs.
These features collectively underscore their commitment to not just fixing cars, but also providing a seamless and supportive experience for their clients during what can often be a challenging time. Their ability to repair "all makes and models" also showcases their broad expertise and capability.

Promotional information for LaFontaine Collision Center primarily emphasizes these customer-centric features and their commitment to quality. While specific time-sensitive discounts might not be universally advertised online, their ongoing promotional strategies would include:

  • Highlighting the Lifetime Warranty: This is a major selling point, assuring long-term quality and confidence in their repairs.
  • Promoting Convenience Services: Heavily advertising their free loaner vehicles, pick-up and delivery, and instant estimate options to minimize customer hassle.
  • Insurance Claim Assistance: Stressing their expertise in working with all major insurance companies to simplify the process for accident victims.
  • Special Lease Turn-in Offers: Actively promoting their specialized pricing and mobile unit service for lease vehicle repairs, targeting customers looking to avoid end-of-lease penalties.
  • Showcasing Quality Work: Potentially through online galleries of before-and-after photos, demonstrating their ability to restore vehicles to pristine condition.
  • Customer Testimonials: While none were provided in the initial input, a reputable body shop like LaFontaine would leverage positive customer experiences to build trust and attract new clients. Their affiliation with the larger LaFontaine Automotive Group network also lends credibility and expands their reach.
  • Online Presence: A well-maintained website (as seen in search results) that details all their services, features, and contact information is a crucial promotional tool.
The entire brand identity of LaFontaine Collision Center is built around providing a high-quality, stress-free, and comprehensive solution for vehicle damage, making them a preferred choice for local residents and insurance companies alike. Their proactive communication and commitment to handling the "heavy lifting" for the customer serve as powerful, continuous promotional messages.

In conclusion, the "Auto Body Repair" establishment at 1475 Alloy Pkwy, Highland Township, MI, is indeed the LaFontaine Collision Center & Body Shop, a prominent and specialized facility within the "Auto Repair Stations" category. It provides extensive services for all types of vehicle damage, including collision repair, dent removal (traditional and paintless), auto painting, and glass repair, for all makes and models. The environment is a professional, well-equipped workshop dedicated to precise and high-quality restoration. Key features that stand out include a lifetime warranty on all repairs, unparalleled customer convenience through free loaner vehicles and pick-up/delivery options, seamless insurance claim assistance, and a commitment to transparent communication. Their promotional efforts are intrinsically linked to these features, emphasizing quality, convenience, and a hassle-free experience for local users needing post-accident vehicle restoration.

Auto Body Repair Location

Auto Body Repair Customer Reviews

Dec 29, 2016 · Dan Burke