A&D Garage

(195 reviews)

Auto Repair StationsNorth CarolinaHenderson CountyFletcherCane Creek Road

Henderson County . North Carolina

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  • +1 828-747-7428
  • adgaragefletcher.com
  • 24 Cane Creek Rd, Fletcher, NC 28732, USA

Operating Hours

Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed

A&D Garage Introduce

A&D Garage stands as a dedicated "Auto Repair Station" committed to providing a wide array of automotive repair and maintenance services. This establishment is designed to be a one-stop shop for vehicle owners seeking reliable and professional care for their cars, addressing everything from routine upkeep to complex mechanical issues. With a strong emphasis on quality workmanship and customer satisfaction, A&D Garage aims to be a trusted partner in keeping vehicles running safely and efficiently.

Operating within the local community, A&D Garage typically serves a diverse clientele, including individual car owners, families, and potentially small businesses with fleet vehicles. Their approach often combines technical expertise with personalized service, ensuring that each vehicle receives the attention it needs and each customer feels well-informed and valued.

Environment and Facilities

The environment and facilities at A&D Garage are structured to support efficient and high-quality vehicle servicing. While specific details may vary, a professional auto repair station like A&D Garage typically features:

  • Well-Equipped Service Bays: The garage will have multiple service bays, each equipped with lifts, diagnostic tools, and specialized equipment necessary for various types of repairs and maintenance tasks. This allows technicians to work on multiple vehicles simultaneously and efficiently.

  • Clean and Organized Workspace: A professional garage maintains a clean, organized, and safe workspace. This not only promotes efficiency but also ensures that repairs are carried out in an environment conducive to precision and care. Proper tool storage, designated work areas, and clear pathways are typically present.

  • Modern Diagnostic Tools: In today's automotive landscape, advanced diagnostic equipment is crucial. A&D Garage would likely invest in up-to-date computer diagnostic tools to accurately pinpoint issues within modern vehicle's complex electronic systems, engine management, and transmission controls.

  • Comfortable Waiting Area: For customers who prefer to wait while their vehicle is being serviced, a clean and comfortable waiting area is often provided. This space might include amenities such as seating, Wi-Fi, and reading materials, aiming to make the waiting experience as pleasant as possible.

  • Secure Vehicle Storage: During repairs, especially for overnight stays, vehicles are typically kept in a secure area, either within the garage bays or in a protected lot, ensuring their safety.

  • Skilled and Certified Technicians: The heart of any good auto repair station is its team. A&D Garage would employ experienced and potentially certified technicians who are knowledgeable across various makes and models, and who are continuously trained on the latest automotive technologies and repair techniques.

  • Customer Service Area: A dedicated front office or reception area is where customers can check in, discuss their vehicle's issues with service advisors, receive estimates, and handle payments. This area is designed for clear communication and efficient processing.

Services and Goods for Sale

As a comprehensive "Auto Repair Station," A&D Garage offers a broad spectrum of services to address nearly all aspects of vehicle health and performance. Their offerings extend beyond simple fixes to proactive maintenance and specialized repairs:

  • Routine Maintenance: This forms the backbone of vehicle care and includes essential services such as:

    • Oil Changes: Using appropriate oil types and filters to ensure optimal engine lubrication and longevity.

    • Tire Services: Tire rotations, balancing, flat repair, and new tire sales and installation. This also typically includes alignment checks to ensure even tire wear and proper handling.

    • Fluid Checks and Replacements: Transmission fluid, brake fluid, coolant, power steering fluid, and differential fluid.

    • Filter Replacements: Air filters, cabin air filters, and fuel filters to maintain engine performance and interior air quality.

  • Brake Services: Comprehensive brake inspections, brake pad and rotor replacement, brake fluid flushes, and repair of ABS (Anti-lock Braking System) components to ensure safe stopping power.

  • Engine Diagnostics and Repair: Utilizing advanced diagnostic equipment to identify and resolve issues with the check engine light, engine misfires, poor performance, and other engine-related problems. This can include anything from sensor replacement to major engine overhauls.

  • Transmission Services: Transmission fluid changes, filter replacements, and repair or replacement of automatic and manual transmissions.

  • Suspension and Steering Repair: Addressing issues with shocks, struts, control arms, ball joints, tie rod ends, and power steering systems to ensure smooth ride quality and precise handling.

  • Air Conditioning and Heating Services: Diagnosis and repair of HVAC systems, including refrigerant recharges, compressor replacement, and heater core repairs, ensuring cabin comfort in all weather conditions.

  • Electrical System Repair: Troubleshooting and repairing issues with vehicle batteries, alternators, starters, wiring harnesses, lighting systems, and other electrical components.

  • Exhaust System Repair: Repair or replacement of mufflers, catalytic converters, exhaust pipes, and sensors to ensure proper emissions control and quiet operation.

  • Pre-Purchase Inspections: Offering thorough inspections for prospective car buyers to assess the mechanical condition of a used vehicle before purchase.

  • Vehicle Safety Inspections: Performing inspections to ensure vehicles meet local safety and emissions standards.

  • Sale of Automotive Parts: While primarily a service provider, A&D Garage would naturally sell and install a wide range of automotive parts, from OEM (Original Equipment Manufacturer) components to high-quality aftermarket parts, ensuring the use of reliable components in all repairs.

Key Features and Differentiators

A&D Garage sets itself apart through several key features that contribute to its reputation and customer trust:

  • Experienced and Knowledgeable Technicians: The foundation of their service is often built on a team of highly experienced mechanics who possess a deep understanding of automotive systems across various makes and models. Their ability to accurately diagnose and efficiently repair problems is a primary differentiator.

  • Commitment to Customer Service: A strong emphasis on transparent communication, honest advice, and friendly service is a common hallmark of reputable independent garages. A&D Garage likely prioritizes explaining repairs clearly to customers and providing accurate estimates.

  • Use of Quality Parts: They would commit to using high-quality replacement parts, whether OEM or reputable aftermarket brands, to ensure the longevity and reliability of their repairs.

  • Comprehensive Service Offering: The ability to handle a vast range of services, from basic maintenance to complex diagnostics and major repairs, positions A&D Garage as a convenient one-stop solution for vehicle owners, eliminating the need to visit multiple specialized shops.

  • Diagnostic Expertise: Investment in and proficiency with advanced diagnostic tools allows them to accurately identify elusive problems, saving customers time and money on unnecessary repairs.

  • Affordable and Fair Pricing: Many independent garages, including A&D Garage, aim to offer competitive and fair pricing for their services, providing a cost-effective alternative to dealership service centers.

  • Strong Local Reputation: Building a strong reputation within the local community through consistent quality service and positive word-of-mouth is a significant feature for garages like A&D.

  • Warranty on Services: While specific warranty details would need to be confirmed, many reputable garages offer a warranty on parts and labor for a certain period or mileage, providing peace of mind to customers.

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Promotional Information

A&D Garage would typically use various promotional strategies to attract and retain customers. These can include:

  • Website and Online Presence: A professional website detailing their services, hours, and contact information is essential. They would likely utilize online directories and mapping services to enhance local visibility.

  • Customer Reviews and Testimonials: Encouraging satisfied customers to leave reviews on platforms like Google, Yelp, or local business directories is a powerful form of promotion, as positive feedback builds trust and credibility.

  • Seasonal Service Specials: Offering discounts or package deals on services that are seasonally relevant, such as A/C checks in spring, winterization services in autumn, or tire specials.

  • First-Time Customer Discounts: Providing an introductory discount for new clients to encourage them to try their services.

  • Loyalty Programs: Implementing a loyalty program for repeat customers, offering discounts on future services or exclusive benefits.

  • Referral Programs: Incentivizing existing customers to refer new ones through discounts or credits.

  • Service Guarantees/Warranties: Clearly promoting any warranties on parts and labor can be a strong selling point, assuring customers of the quality of their work.

  • Transparent Pricing: Emphasizing transparent and upfront pricing, with no hidden fees, builds trust and is a form of indirect promotion.

  • Social Media Engagement: Using platforms like Facebook or Instagram to share tips, service highlights, and promotions, engaging with the local community.

For local users seeking reliable and comprehensive car repair and maintenance, A&D Garage presents itself as a competent and customer-focused "Auto Repair Station" equipped to handle a wide range of automotive needs with professionalism and care.

A&D Garage Location

A&D Garage Customer Reviews

I feel fortunate to have A&D Garage in my neighborhood. I took my van in for routine maintenance and asked that they check my brakes for wear. A&D was thorough in checking my maintenance records and said my brakes were still good to go. I appreciate the honesty, professionalism and very reasonable prices A&D offers. Staff has been a pleasure to work with. Their hours are great and having electronic records is a plus. I'll definitely be back and will happily recommend their services to friends and family.

Apr 01, 2025 · Elizabeth Mundy

worst experience of my life. Horrible communication, over priced labor and parts, refused to speak to us about the car or show it to us while it was being “worked on” and threatened to call the police to get us off the property when we questioned them. When I finally received my car back it was scrapped for parts, half the engine was gone and rusted, damage to the inside, tools stolen from inside the car. The financial company, Snap who they are tied with for loans is equally as corrupt.

Feb 03, 2025 · Virginia Henderson

I am very happy with the service I received from A&D. My old mechanic in Arden closed unexpectedly in January and I was looking for a new place. Dennis at A&D was very friendly, helpful, empathetic, and proactive with communication. His communication is the best I have ever experienced at a repair shop. He kept me in the loop regularly with updates on issues, when I could expect work to be performed, and notified me immediately when my car was ready for pick up. Estimates and updates are also sent via text links and you can approve or defer work or pay invoices quite easily. While they perform thorough diagnostics on your vehicle, which costs $125, I did not feel pressured to accept additional repair suggestions beyond the scope of what I thought necessary. When I picked up my car, Dennis explained the work in detail to me and my car is running so much better than it had in the past. Prices are fair and they communicate about the $125 diagnostic fee up front. They have AWESOME hours - 10:00am to 8:00pm, 7 days a week! Perfect if you have to drop off late or can’t get to the shop until after you get out of work! A&D is my new go-to mechanic in Fletcher!

Feb 14, 2025 · Chris Marvel

Made appointment to have the brakes checked on my car. There was an issue that prevented the work from being done. A&D contacted me to see if the issue was revolved and to let me know that I could bring it back anytime to get the job done. Very good customer service. They determined that the front brakes needed replacing. Gave me a price that was very reasonable. Good work, good price, good customer service. Highly recommend A&D.

Mar 11, 2025 · Mike Clifton

My car was having some major issues and I wasn’t sure who to call. I found A&D and they were fantastic! I wish there was an option for more than 5 stars because they deserve it. I dropped my car off on a Friday evening, Monday morning I had a diagnosis and by Friday all the parts were installed and ready for pick up. They are very friendly and care about their clients. Will definitely only be using them on my vehicles!

Apr 13, 2025 · Leigha Young