Pride

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Pride Introduce

For residents across Massachusetts, a gas station is often much more than just a place to fill up the tank. It serves as a vital community touchpoint, providing convenience, quick bites, and essential services for those on the go. In Springfield, Pride at 1211 East Columbus Avenue embodies this multifaceted role, offering not only fuel but also a full-service Subway restaurant and a well-stocked convenience store. As part of the expansive Pride Stores network, this location strives to deliver a reliable and pleasant experience. This article will offer a comprehensive overview of what Pride on E. Columbus Ave provides, its convenient location, and what locals in Springfield and surrounding areas can expect from their visit, highlighting both its strengths and any notable customer feedback.

Location and Accessibility

Pride gas station and Subway is strategically located at 1211 E Columbus Ave, Springfield, MA 01105, USA. This address places it directly on East Columbus Avenue, a significant and well-traveled artery in Springfield. Its position on this main thoroughfare ensures excellent accessibility for local residents, commuters, and travelers passing through the city. Whether you're heading to or from work, running errands within Springfield, or connecting to other parts of Western Massachusetts, Pride's location makes for a convenient and easy stop.

The ease of access is a considerable advantage for patrons, allowing for quick pull-ins to refuel, grab a meal, or pick up essential items without significant detours. The store hours are notably convenient, with the store being open 24/7. The Subway within the store operates with specific hours: Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 7:00 PM. This round-the-clock availability for the convenience store and broad hours for Subway cater to a wide range of schedules, fitting seamlessly into the busy lives of Massachusetts residents.

Services Offered

Pride on East Columbus Avenue offers a comprehensive range of services, designed to cater to the diverse needs of motorists and convenience shoppers.

  • Fueling Services: The primary service is, of course, the provision of various grades of gasoline, equipped with modern pumps for efficient and straightforward refueling.

  • Convenience Store: The attached convenience store is a central hub for a variety of immediate needs. Pride stores are known for being well-maintained and stocked. Offerings typically include:

    • A wide selection of snacks, candies, and grab-and-go food items.
    • A variety of beverages, including cold drinks, coffee, and other hot beverages.
    • Basic groceries and household essentials for quick purchases.
    • Tobacco products.
    • Lottery tickets.
    • Party Platters (a special feature that can be ordered for events).

  • Subway Restaurant: A significant draw for this location is the integrated Subway restaurant. This allows customers to easily access a range of freshly made subs, sandwiches, salads, and wraps for a more substantial meal on the go. This feature is a consistent highlight in customer reviews.

  • Blue Rhino Propane Exchange: For those with grilling needs, Pride offers Blue Rhino propane tank exchange, providing a convenient solution for outdoor cooking and heating.

  • Air Station: The availability of an air station for tire inflation is a practical amenity for maintaining proper tire pressure for safety and fuel efficiency.

  • Gift Cards: The convenience store likely sells a variety of gift cards, offering a quick solution for last-minute presents.

Features / Highlights

Pride at 1211 E. Columbus Ave distinguishes itself with several features that enhance the customer experience for Springfield locals.

  • Exceptional Customer Service: Multiple customer reviews highlight "great customer service." One specific mention praises "Mimi aka (Melanie) the cashier" for being "always welcoming and very polite" and deserving of "employee of the month." This indicates a strong focus on positive customer interactions and friendly staff, which significantly enhances the overall experience.

  • Integrated Subway Restaurant: The presence of a full-service Subway within the gas station offers a unique and highly convenient dining option. Customers can easily grab a fresh sub, salad, or wrap, making it a true one-stop shop for both fuel and a meal.

  • 24/7 Convenience Store: The fact that the convenience store operates 24 hours a day, 7 days a week, provides unparalleled flexibility for customers, catering to early morning commuters, late-night workers, or anyone with urgent needs outside of standard business hours.

  • Variety of Fresh Food Options: Beyond standard convenience store snacks, the presence of Subway and possibly other fresh food options (like party platters) offers more diverse and healthier choices for customers.

  • Practical Amenities: Services like Blue Rhino propane exchange and an air station add significant utility beyond just fueling, addressing common household and vehicle needs.

One customer review did mention a challenge regarding "the sun that CONSTANTLY shines into the front of the store is BLINDING," suggesting a need for sun visors to improve comfort for both employees and customers. While a minor point, it highlights a practical aspect that could enhance the in-store experience.

Promotions or Special Offers

Pride Stores, as a large regional chain, typically offers various promotions and loyalty programs designed to reward their customers. While specific, active promotions for the 1211 E. Columbus Ave location are best confirmed on-site, common offerings include:

  • FAS Rewards Program: Pride has a loyalty program, often integrated with the "FAS Rewards" app. This program allows customers to earn points on fuel and in-store purchases, which can then be redeemed for discounts on gas or merchandise. This is a significant benefit for regular patrons, offering tangible savings.

  • Pride Star Debit Program: Some Pride locations participate in the Pride Star Debit program (powered by ZipLine), which offers an instant rollback of 10¢ per gallon at the pump when paying with a linked debit account.

  • In-Store Specials: The convenience store and potentially the Subway often run rotating deals on snacks, beverages, and other popular items. These are usually advertised with signage inside the store or through the FAS Rewards app.

  • Subway Promotions: As an integrated Subway, customers can often take advantage of national or local Subway promotions and app-based deals.

To maximize savings and stay informed about the latest offers, customers are encouraged to sign up for the FAS Rewards program, check the official Pride Stores website, or utilize the FAS Rewards app for the most up-to-date information.

Contact Information

For direct inquiries or to plan your visit to Pride in Springfield, here is the available contact information:

  • Address: 1211 E Columbus Ave, Springfield, MA 01105, USA

  • Phone: (413) 736-7410

This phone number can be used for general questions about store hours, fuel availability, Subway operating hours, or specific product inquiries.

Conclusion: Why this place is suitable for locals

For residents of Springfield and those traveling through this vibrant part of Massachusetts, Pride at 1211 E. Columbus Avenue stands out as a highly suitable and comprehensive local resource. Its strategic location on a major avenue ensures easy access, making it a practical stop for daily commuters, families on the go, and anyone needing quick and convenient services. The standout feature of an integrated Subway restaurant elevates its utility, providing fresh meal options that go beyond typical gas station fare.

Moreover, the consistent praise for "great customer service" and particularly for friendly cashiers like Mimi (Melanie) fosters a welcoming atmosphere, which is a significant factor in repeat business for local establishments. While a minor issue with sun glare was noted, the overall package of 24/7 convenience store access, essential fueling services, diverse food options, and valuable loyalty programs makes Pride an indispensable part of the local infrastructure. For Massachusetts locals seeking a reliable, friendly, and well-equipped hub for their vehicle and personal needs, Pride on East Columbus Avenue is an ideal choice, embodying true local convenience.

Pride Photos

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Pride Location

Pride Customer Reviews

Great customer service. Mimi aka (Melanie) the cashier at pride is one of the best employees , she is always welcoming and very polite. She deserves employee of the month.

Jun 13, 2025 · Robynne Gilliam

I usually go in for Subway, but I’m always welcomed by the Pride cashiers when I walk in. Always a pleasant experience. I will say, shame on the owner of the store though. The sun that CONSTANTLY shines into the front of the store is BLINDING!!! Those poor employees and the customers who have to deal with this!! Get some Sun visors already!!!!!

Nov 19, 2024 · Lyndsay Bousquet

Horrible manager, no courtesy and winning an ego battle is more important than customer service.

May 16, 2025 · Efstratios Koutroubila

I usually go to certain stores for their quality customer service. And THIS pride is certainly not your usual pride customer service here . No greeting from William while he just stared blankly. No, thank you, no, have a nice day.

Nov 29, 2024 · 67 wells

Literally, we got the gas for 33 bucks and I’m attaching the picture as well We are family with a young small sister as well. The cashier ( Jay )refused to use the restroom even for girls as well, even after billing. This is completely unacceptable behavior from a gas station When someone want to use restroom where can they go at night This is very bad with this particular gas station

Oct 11, 2024 · Manish G