East Columbus Shell

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 5:00 AM - 11:00 PM
Tuesday 5:00 AM - 11:00 PM
Wednesday 5:00 AM - 11:00 PM
Thursday 5:00 AM - 11:00 PM
Friday 5:00 AM - 11:00 PM
Saturday 5:00 AM - 11:00 PM
Sunday 5:00 AM - 11:00 PM

East Columbus Shell Introduce

Hello, Massachusetts drivers! In the dynamic city of Springfield, having a reliable and well-stocked gas station is a daily necessity. Whether you're heading to work, picking up essentials, or embarking on a weekend adventure, a convenient stop for fuel and other needs can make your day much smoother. Today, we're focusing on East Columbus Shell, located at 833 E Columbus Ave in Springfield, MA. This article is designed to provide a clear, engaging, and factual overview of what you can expect when you visit this local Shell station, highlighting its offerings and addressing important customer experiences.

For residents and commuters in Springfield, a gas station is more than just a place to fill up; it's a vital part of their routine. We understand that drivers prioritize both the quality of fuel and the efficiency of service when choosing their preferred stop. This overview of East Columbus Shell will delve into its strategic location, the range of services and products it provides, and key features. We will also incorporate valuable insights from local customers to give you a comprehensive picture of what to expect, ensuring you're well-informed about your options right here in Massachusetts.

As we explore the specifics of this East Columbus Shell location, we'll discuss its accessibility, the types of fuel and convenience items available, and any notable aspects that might impact your visit. Our aim is to provide a transparent and helpful guide, ensuring you have all the necessary details to make an informed decision and enhance your fueling experience in Springfield, MA. Read on to learn more about this local Shell station.

Location and Accessibility

East Columbus Shell is conveniently located at 833 E Columbus Ave, Springfield, MA 01105, USA. East Columbus Avenue is a significant thoroughfare in Springfield, making this Shell station easily accessible for a wide range of local residents and those commuting through the city. Its position on a well-trafficked avenue ensures that it's simple to find and reach from various parts of Springfield.

The accessibility of East Columbus Shell is a key advantage. Being situated on East Columbus Avenue, it allows for relatively straightforward entry and exit, which is crucial for busy individuals. Whether you're coming from or going to other areas of Springfield, or simply need a quick fuel stop during your daily errands, its location aims to provide a practical solution without requiring extensive detours. The station's operating hours are typically from 5:00 AM to 11:00 PM, Monday through Sunday, providing ample time for fueling needs throughout the day.

For those familiar with the Springfield area, 833 E Columbus Avenue is a recognizable address, reinforcing the station's role as a convenient and established point for fueling and other related needs. Its integration into a major city street makes it a practical choice for anyone seeking efficient service in a bustling urban environment.

Services Offered
  • Fuel Sales: As a Shell station, it offers a variety of Shell-branded fuels, including Shell V-Power NiTRO+ Premium Gasoline, Shell Midgrade Gasoline, Shell Regular Gasoline, and Shell Diesel. These fuels are known for their quality and engine-cleaning properties.
  • Convenience Store (C-Store): The station includes a convenience store (referred to as a "Shop" or "C-Store" in Shell's own listings) where customers can purchase snacks, beverages, and other everyday essentials.
  • Mobile Payments: The station supports mobile payment options, making transactions quicker and more convenient.
  • ATM: An ATM is available on-site for cash withdrawals.
  • Air: Air services for tires are typically available.
Features / Highlights
  • Variety of Fuel Options: Offers Shell's full range of gasoline grades, including their premium V-Power NiTRO+ gasoline, and diesel, catering to diverse vehicle types.
  • Convenient Hours: Open from 5:00 AM to 11:00 PM daily, providing flexibility for early morning commuters and late-night drivers.
  • Shell Brand Reliability: As a Shell-branded station, it benefits from the brand's reputation for quality fuels and a network of support.
  • Support for Mobile Payments: Enhances the speed and ease of transactions at the pump or inside the store.

It is important for potential customers to be aware of some challenges noted in recent customer reviews. One recurring issue highlighted is the difficulty with making change, with customers reporting instances of being unable to get change for large bills when trying to purchase gas, especially when on empty. This can be a significant inconvenience, requiring customers to seek another station. Another prominent concern is related to Shell gift cards. A customer reported that a Shell gift card was unusable at the pumps and inside the store, and despite contacting Shell's 800 number, experienced issues with balance inquiries and system outages nationwide, indicating a broader problem with Shell's gift card system at the time of the review. While the individual staff member was praised for being pleasant, these systemic issues with payment and gift card functionality are crucial points for customers to consider.

Promotions or Special Offers

Shell stations, including East Columbus Shell, actively participate in the Fuel Rewards® program. This popular program offers significant savings on fuel for members. Here’s how it generally works and what Massachusetts drivers can expect:

  • Instant Savings: Fuel Rewards® members typically save at least 3 cents per gallon (Silver Status) or 5 cents per gallon (Gold Status) on every fill-up. New members often receive complimentary Gold Status for an introductory period, offering an initial boost in savings.
  • Tiered Status: Members can achieve Gold Status by filling up at least 6 times (with a minimum of 10 gallons per fill) within three months, or 12 times for other grades. Platinum Status offers even greater savings (at least 10 cents per gallon) for high-volume users.
  • Stackable Rewards: Beyond basic status savings, members can earn additional cents-per-gallon discounts by making everyday purchases at participating merchants and restaurants. This includes earning rewards from dining out (e.g., 10 cents per gallon for every $50 spent at linked restaurants), online shopping, and even certain grocery store loyalty programs (like Stop & Shop or Giant in some regions of MA).
  • Shell App Integration: The Fuel Rewards® program is easily managed through the Shell App, allowing members to track rewards, activate offers, and pay for fuel with their linked payment methods.

While specific in-store promotions for the convenience store at East Columbus Shell are not detailed, participation in the Fuel Rewards® program provides a consistent and substantial way for locals to save on their fuel purchases. It’s always recommended to sign up for the Fuel Rewards® program and check the app or website for the latest opportunities to save.

Contact Information

For direct inquiries or to confirm any details, you can reach the East Columbus Shell station at the following contact details:

Address: 833 E Columbus Ave, Springfield, MA 01105, USA

Phone: (413) 642-9071

Mobile Phone: +1 413-642-9071

Hours of Operation: Monday-Sunday: 5:00 AM - 11:00 PM

Conclusion: Why this place is suitable for locals

For residents of Springfield, Massachusetts, East Columbus Shell at 833 E Columbus Ave stands as a highly suitable and generally reliable option for their fueling and convenience needs. Its primary advantage is its strategic location on a major city avenue, ensuring excellent accessibility for daily commuters, local residents running errands, and those passing through the area. The consistent operating hours from 5:00 AM to 11:00 PM daily further enhance its convenience, catering to a wide range of schedules.

The availability of various Shell fuel grades, including the premium V-Power NiTRO+ Gasoline, assures drivers of quality fuel that supports engine health. Furthermore, the integration with the Shell Fuel Rewards® program is a significant draw, offering tangible and stackable savings on fuel, which can be a substantial benefit for budget-conscious Massachusetts households. The convenience store and on-site ATM add to its utility as a quick stop for various immediate needs.

While recent customer feedback highlights specific issues with making change for large bills and, more broadly, with Shell's gift card system nationwide, these points serve as important considerations for customers to be aware of before their visit. Despite these operational challenges, the station's core offerings and the overall positive interaction with staff (as noted in a review) contribute to its value. By being prepared with alternative payment methods or smaller denominations for cash transactions, locals can still fully leverage the benefits of East Columbus Shell. Its consistent fuel supply, competitive rewards program, and accessible location make it a viable and practical choice for many in the Springfield community.

East Columbus Shell Photos

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East Columbus Shell Location

East Columbus Shell Customer Reviews

The woman working today was very pleasant. My issue with Shell has nothing to do with her. I was given a Shell gift card for Father’s Day and when I went to use it to get gas, it would not work. Doesn’t work at the pumps or even inside the store. The lady working said that she can’t look up the reason why either and that I would have to call the 800 number on the back of the card. When I called the number it says they can’t give you my balance for the card over the phone. I need to go to a website. I go to the website and the gift card balance is out of service at the moment. I called the number on the back of the card again and finally get through to somebody and he tells me their system and all gift cards pretty much nationwide has been down for days now. The level of incompetency from Shell is beyond shocking. While most companies try to be competent at every level. They decided to take the other route and be incompetent at every level. Great job guys!

Jun 15, 2025 · Jeff B

Every time I go there they never have change for gas went with 50 bill and 100 bill on different occasions and I'm on empty have to find another chell smh

Apr 27, 2025 · Torren “Troub” Boyd

Stealing gas, you don't feel the gas going thru the hose until almost the first 50 cents, pay attention

Aug 02, 2024 · Job Sebastian

Went today...tried multiple pumps, none of them worked and no one was there to help. No notification was left as to where they went or when they would be back. Back a month later with the same issue! What is wrong with these people!

Sep 19, 2021 · Tay Kali

Very clean bathrooms very helpful staff. Great experience...

Jul 27, 2019 · Daniel Foote