Citgo

For drivers navigating the bustling streets of Springfield, Massachusetts, a reliable gas station is more than just a place to refuel; it's a vital pit stop that integrates seamlessly into their daily routines. Whether it's for a quick fill-up on the way to work, a late-night snack, or a much-needed coffee boost, convenience and accessibility are key. In this article, we'll explore the Citgo gas station located at 273 Hancock Street, a well-known spot that offers both fuel and the beloved local staple, Dunkin' Donuts.

The Citgo station on Hancock Street stands out as a versatile destination for local users in the 01109 zip code. As a Citgo branded location, it provides their TriCLEAN® gasoline, known for its detergent additives that help keep engines clean. Beyond the pumps, this particular location offers the added convenience of an on-site Dunkin' Donuts, making it a popular choice for those craving coffee and snacks alongside their fuel. However, as with any local business, customer experiences can be varied, with some highlighting its advantages like 24-hour operation and friendly staff, while others express concerns about the surrounding environment.

This article aims to provide a clear, engaging, and factual overview of the Citgo gas station at 273 Hancock Street. Our goal is to help residents of Massachusetts understand its unique offerings, accessibility, and what makes it a noteworthy, albeit sometimes debated, option for their fueling and convenience needs. We will cover everything from its operational hours and available services to specific features that enhance the customer experience, along with valuable insights drawn from local customer reviews.

By offering a comprehensive picture, we hope to empower you to make an informed decision for your next gas stop, whether you're prioritizing convenience, a specific brand of fuel, or the added bonus of a quick coffee and donut. Understanding the full scope of what this Citgo offers will ensure you can maximize its utility in your daily life in Springfield.

The Citgo gas station is prominently located at 273 Hancock Street, Springfield, MA 01109, USA. Hancock Street is a significant road in Springfield, ensuring high visibility and relatively easy access for drivers throughout the city and surrounding areas. Its position within a well-trafficked corridor makes it a convenient stop for both local residents on their daily commutes and those passing through the 01109 area.

Accessibility to the station is generally straightforward, with typical gas station layouts designed for efficient entry and exit. This is particularly important for a location that caters to a steady flow of vehicles, especially given its 24-hour operation for fuel. For those using navigation systems, the address is precise, guiding them directly to the site. While some customer reviews mention the "bad part of town," its presence on a main road still contributes to its overall accessibility for a wide range of drivers in Massachusetts seeking fuel and convenience items.

The Citgo gas station at 273 Hancock Street offers a range of services designed to meet the immediate needs of drivers and local residents. Its dual nature as a gas station and a convenience hub with an integrated Dunkin' Donuts provides comprehensive utility.

• Fuel Sales: As a Citgo branded station, it provides various grades of gasoline, including their TOP TIER™ TriCLEAN® Gasoline, which is designed with detergent additives to help keep engines clean and optimize performance. Payment at the pump is available for convenience.
• Dunkin' Donuts: A significant on-site amenity, offering coffee, donuts, breakfast sandwiches, and other popular Dunkin' items. This Dunkin' location can be accessed from inside the store or via a drive-thru window. (Note: Customer reviews specify that the Dunkin' is NOT 24 hours, even though the gas station may be).
• Convenience Store: The station likely includes a convenience store that offers a variety of quick-grab items, such as:
  • Snacks (chips, candy, pastries)
  • Beverages (sodas, juices, energy drinks)
  • Tobacco products (as indicated by a "Cigar Retailer's License" in public data)
  • Basic groceries or immediate necessities for travelers and locals.
• ATM (Likely): Most modern gas station convenience stores include an ATM for cash withdrawals, enhancing customer convenience.

This Citgo location on Hancock Street offers several features and highlights that make it a notable choice for local drivers in Springfield:

• 24-Hour Operation (Gas Pumps): A key advantage highlighted by customer reviews is that the gas station is open 24 hours. This provides round-the-clock access to fuel, which is invaluable for early morning commuters, late-night travelers, or anyone needing gas at off-peak hours.
• Pay-at-the-Pump Convenience: The ability to pay directly at the pump enhances speed and efficiency, allowing drivers to refuel quickly without needing to go inside the store.
• Integrated Dunkin' Donuts: The presence of a Dunkin' Donuts within the facility (with a drive-thru) is a major draw for many Massachusetts residents. It allows customers to grab coffee and a bite to eat alongside their fuel, simplifying their morning routine or quick stops.
• Well-Lit Facility: Customer feedback notes that the station is "well lit," contributing to a sense of safety and visibility, particularly during nighttime hours.
• Friendly Staff (Customer Claim): One review specifically mentions "friendly staff," indicating a positive customer service experience at the pumps or inside the store.
• Citgo TriCLEAN® Gasoline: Customers benefit from Citgo's TOP TIER™ fuel, which contains detergents to help prevent engine deposit buildup, promoting better engine performance.

While specific, localized promotions might change, Citgo as a brand, and often individual locations, offer various programs and deals that customers can utilize:

• Club CITGO App: Citgo offers a loyalty app, "Club CITGO," which allows customers to pay for fuel and access rewards. This app aims to provide fuel discounts and personalized retail offers to drive in-store traffic. It may also offer "rollback-at-the-pump savings" or everyday rewards on fuel purchases.
• CITGO Rewards® Card: For frequent users, the Citgo Rewards Credit Card can offer a rebate (e.g., 5¢ per gallon) on every gallon purchased, which can potentially be stacked with Club CITGO app savings.
• Fleet Fuel Cards: Citgo offers various fleet fuel cards for businesses, providing savings and management tools for fuel expenses.
• In-Store Promotions: The convenience store, including the Dunkin' Donuts, may have their own in-store promotions on snacks, beverages, or meal combos. Customers should look for signage inside the store for any current deals.

To confirm specific promotions available at this 273 Hancock Street location, it's advisable to check the Club CITGO app or inquire directly at the station.

For any inquiries regarding fuel, Dunkin' Donuts hours, or general store information, you can contact the Citgo station at 273 Hancock Street using the following details:

Address: 273 Hancock St, Springfield, MA 01109, USA

Phone: (413) 732-9115

Customer reviews offer a balanced perspective. Positive aspects highlighted include the station being "well lit," open "24 hours" for gas, and offering "pay at the pump" convenience with "friendly staff." The presence of an integrated "Dunkin' Donuts" accessible from inside or via drive-thru is also noted as a major plus for "gas, snacks and Donut." However, concerns were raised about the "bad part of town" and the presence of "panhandlers" outside the door. Additionally, it's explicitly mentioned that the "Dunkin is not 24 hours," and there were some negative comments about the general atmosphere and the presence of individuals selling "random items."

The Citgo gas station at 273 Hancock Street in Springfield, Massachusetts, offers several compelling reasons why it is a suitable choice for local residents. Its most significant advantage is the 24-hour availability of gas pumps, providing unparalleled convenience for drivers needing fuel at any time of day or night. The option to "pay at the pump" further enhances this efficiency, allowing for quick transactions without needing to enter the store.

The integration of a Dunkin' Donuts on-site is a major draw for many in Massachusetts, allowing customers to easily combine their fuel stop with a coffee and snack run, simplifying their morning commutes or quick breaks. The station is also noted for being "well lit" and having "friendly staff," which contributes to a more positive and secure experience for patrons.

While some customers have expressed concerns about the surrounding area and the presence of panhandlers, for those prioritizing round-the-clock fuel access, the convenience of a combined gas and Dunkin' stop, and the benefits of Citgo's quality fuel, this location remains a highly practical option. It caters effectively to the immediate needs of Springfield locals, offering a comprehensive solution for fueling up and grabbing essential refreshments, making it a valuable part of the community's daily life.