XDP - Xtreme Diesel Performance, LLC.

Bought a drop in cooler from Full Send Diesel and it came incomplete. I made it very clear that I needed them by that weekend. They were not able to get them to me on time. I lost a whole day of work because of this. I was able to figure out a way to mount my cooler. I asked for some type of refund because of the loss of time and the inconvenience. And my request was never answered. Save your time and money and buy it directly from FSD.

Jan 07, 2025 · Ismael Rodriguez

Purchased a CSF intercooler. First one arrived damaged. Customer service was quick to pick up and exchange it. Second one came in a week later and also arrived damaged. Was given an option to return, refund, or received partial refund of $100 and keep the product. Initially i decided to return it but found a local shop to repair it. I sent an email saying i would keep it and would like to revisit the $100 offer. They requested a receipt which I no longer had since it was thrown away days after they asked for. I had to reach out again to follow up on this as i feel i shouldn’t have to come out of pocket to fix a damaged item. I don’t fault the company for the item arriving damaged but if you’re going offer a remedy then you should honor it. Their customer service has been a nightmare to deal since repairing a damaged product. Update: Received an email and voicemail from customer service. They apologized and rectified the issue.

Aug 10, 2024 · Aaron Peterson

I ordered a compressor for the airbags on my truck 7 months ago but due to manufacturing delays my order was pushed back 3 times. After calling and talking to Monica she happily switched my order to another model of compressor free of charge. The new compressor came a week later and the install was smooth. I’d recommend XDP!

Jul 30, 2022 · Spencer Tibbitts

I needed some advice on my LML Duramax and Jake over there provided very knowledgeable and professional customer service. I recommend them and will continue to shop with them myself.

Feb 16, 2023 · Evolve Services

WHAT A JOKE! I ordered a set of airlift airbags. I got a confirmation email when I ordered them so I thought everything was good. Two days later I got an email saying that the item is out of stock and that I can either cancel or wait for them to come back in stock . So I called and canceled the order. I waited 25 minutes to get someone to answer. Once the order was canceled I got another email (3 days later) that my request to cancel didn’t go through because the item has already shipped. Meanwhile in those 3 days, I bought the parts from a different supplier. So I was out about $600 because I now have two sets of airbags. I went to return them and expected for them to cover the shipping back. But no, that would make too much sense for this company. I was charged $86 to ship them back then they charged me a $30 restocking fee. This company is joke, don’t be fooled by the slightly cheaper price than other sites. Order your stuff somewhere else and save yourself time, money and a huge headache.

Oct 06, 2023 · Nick Allinder

DO NOT TRUST XDP, THEY SELL DEFECTIVE MOTORS! ... and do not stand behind their products... wish I'd seen the other similar poor reviews... they seem to have a very low standard. I've spent over $25k and have a useless truck with a defective motor!! I purchased a new motor, which was professionally swapped by a local diesel shop locally here in Las Vegas. The motor immediately failed within a few hundred miles, with severe head/rocker damage. XDP did nothing to resolve the issue!! I was only deferred to the manufacturer (in Canada) who reluctantly finally and only sent new heads, while underpaying the shop to replace them. The motor immediately failed again, again with rocker damage!!! Don't make the same mistake by trusting the quality or integrety of this company.

Mar 28, 2025 · Christopher Beaumont