West Side Auto

(77 reviews)

Auto Repair StationsWisconsinMarathon CountyWausauStewart Avenue

Marathon County . Wisconsin

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  • Intro
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  • Reviews
  • +1 715-842-0300
  • www.westsideautowausau.com
  • 6815 Stewart Ave, Wausau, WI 54401, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 3:00 PM
Saturday Closed
Sunday Closed

West Side Auto Introduce

For individuals and professional mechanics alike in areas where a "West Side Auto" operates, this establishment typically functions as a multifaceted Auto Repair Station that offers both a comprehensive selection of automotive parts for sale and often, accompanying repair services. While specific offerings can vary slightly depending on the exact location (as "West Side Auto" can be a common name for independent businesses), the general profile of such a business emphasizes being a reliable resource for maintaining and repairing vehicles. This introduction will synthesize common characteristics of reputable "West Side Auto" establishments based on general online information.

Environment: Organized Inventory and Customer-Centric Space

A well-regarded "West Side Auto" typically presents an environment that prioritizes efficiency and customer convenience. The auto parts store section is meticulously organized, with shelves clearly labeled and parts categorized for easy Browse. Whether you're a professional mechanic seeking a specific component or a DIY enthusiast looking for guidance, the layout aims to facilitate a smooth experience. While not always a sprawling showroom, the space is usually clean and well-maintained, indicating a professional approach to inventory management. For locations that also offer repair services, there's a distinct service area, often equipped with modern diagnostic tools and bays, separate from the retail parts counter. The atmosphere is generally welcoming, with staff ready to assist and provide expert advice, contributing to a sense of reliability and trust.

Services: Comprehensive Parts Supply and Essential Repairs

As an Auto Repair Station that supplies both goods and services, "West Side Auto" aims to be a one-stop shop for automotive needs. Their service offerings typically fall into two main categories:

Auto Parts Sales:
  • Extensive Inventory: "West Side Auto" locations pride themselves on stocking a wide array of auto parts for various makes and models, encompassing both domestic and foreign vehicles. This includes crucial components for engines, brakes, suspension, steering, electrical systems, exhaust systems, and more.
  • OEM and Aftermarket Options: They often provide both Original Equipment Manufacturer (OEM) parts for those seeking exact factory replacements and high-quality aftermarket parts, which can offer a more budget-friendly alternative without compromising on performance or safety.
  • Fluids and Chemicals: A full selection of automotive fluids, including engine oil, transmission fluid, brake fluid, coolant, power steering fluid, and various additives and cleaning solutions.
  • Accessories and Tools: Offering a range of car accessories, detailing supplies, and basic to intermediate automotive tools for those who prefer to do their own maintenance.
  • Special Orders: For less common or highly specialized parts not immediately in stock, "West Side Auto" typically offers efficient special ordering services to procure the necessary components quickly.
  • Used Auto Parts: Some locations may also specialize in or offer a selection of used auto parts, providing an economical option for certain repairs. This is often a significant draw for cost-conscious consumers.
Automotive Repair Services (where applicable):

Many "West Side Auto" locations that operate as full-fledged Auto Repair Stations also provide hands-on vehicle servicing. These services commonly include:

  • General Maintenance: Oil changes, fluid checks and flushes, tire rotations, and tune-ups.
  • Brake Service: Inspection, repair, and replacement of brake pads, rotors, calipers, and brake lines.
  • Engine Diagnostics and Repair: Utilizing diagnostic tools to identify and address issues indicated by check engine lights, covering everything from minor sensor replacements to more complex engine repairs.
  • Suspension and Steering: Repair and replacement of shocks, struts, ball joints, and power steering components to ensure a smooth and safe ride.
  • Battery Testing and Replacement: Comprehensive battery health checks and installation of new batteries.
  • Pre-Purchase Inspections: Offering thorough inspections for individuals considering buying a used vehicle.

The combination of a robust parts inventory and skilled service technicians allows "West Side Auto" to cater to a broad customer base, from the individual seeking a replacement headlight bulb to the owner needing a complex engine repair.

Features: Knowledgeable Staff, Accessibility, and Reliability

The success and reputation of a "West Side Auto" establishment are often built upon several key features:

  • Expertise and Knowledgeable Staff: A standout feature is the presence of experienced counter staff in the parts department who possess in-depth knowledge of various vehicle systems and can accurately identify the correct parts. For repair services, certified mechanics (often ASE-certified) ensure that work is performed to high standards.
  • Extensive Product Selection: The ability to offer a wide variety of parts, catering to different budgets and vehicle types, makes them a convenient source for many automotive needs. The availability of both new and potentially used parts adds significant value.
  • Customer Service Focus: Many "West Side Auto" locations are praised for their friendly and helpful customer service. Staff members are often willing to go the extra mile to assist customers, answer questions, and provide advice, fostering a strong sense of trust and loyalty.
  • Competitive Pricing: They often strive to offer competitive prices on both parts and services, positioning themselves as a cost-effective alternative to larger dealerships or chain stores.
  • Quick Turnaround: For parts, immediate availability for common items is a significant advantage. For services, efficient diagnosis and repair aim to minimize vehicle downtime.
  • Community Roots: As independent businesses, "West Side Auto" locations often have strong ties to their local communities, fostering a sense of personalized service and accountability that larger corporations might lack.
Promotional Information: Value, Convenience, and Trust

Promotional efforts for "West Side Auto" typically focus on highlighting their core strengths: value, convenience, and reliability. Given their dual role as a parts supplier and potentially a service provider, their promotions might include:

  • Competitive Pricing on Parts: Advertising lower prices on common replacement parts compared to dealership alternatives.
  • Special Deals on Essential Fluids: Discounts on motor oil, antifreeze, or brake fluid.
  • Bundled Service Offers: For locations offering repairs, promotions might include discounted oil change and filter bundles, or deals on brake inspections with a service.
  • Free Diagnostics or Estimates: Offering complimentary check engine light diagnostics or free estimates for repair work can attract new customers.
  • "We Buy Used Cars/Junk Cars" (for locations with used parts/salvage operations): A promotional aspect for businesses that also deal in salvage or used parts, encouraging customers to sell their old vehicles.
  • Customer Loyalty Programs: Some independent stores might implement loyalty programs or punch cards for repeat purchases of parts or services.
  • Highlighting Expertise: Emphasizing their knowledgeable staff and certified technicians as a key reason to choose their services and parts.
  • Online Presence & Reviews: Utilizing their website and online review platforms (like Google Maps, Yelp) to showcase positive customer experiences and highlight their offerings.

For the most accurate and up-to-date information on inventory, services, and current promotions, local users are always encouraged to directly contact their nearest "West Side Auto" location.

West Side Auto Location

West Side Auto Customer Reviews

It’s hard to come across mechanic shops you can trust. This is seriously by far one of them! When our trusty mechanic retired, we felt in limbo. We visited others, but never found “the one”. Here’s a few examples why we love West Side Auto: 1) The first time I visited, I came with an issue that was being quoted hundreds of dollar elsewhere. They fixed it for a fraction of the price, and explained it was something completely different than what we were being told. 2) Several times they have tried to work their busy schedule to assess an issue… getting a vehicle in last minute to make sure it’s safe to drive (huge when transporting little children). 3) And lastly, I’ve had mechanics at West Side actually take me to my car to show me an issue, in comparison to other local places where you only talk to the receptionist. Thank you West Side for providing a quality experience for your customers!

Jan 08, 2025 · Adria Pagel

After my last review I have to post 5 stars. Great follow up/feedback from the company. Not to mention excellent service done on my vehicle. Thanks for taking the time to respond.

Jan 23, 2025 · Ben Coddington

My mother came here after the hood of her car was messed up. Staff was super nice, helped us quickly, and sent us on our way. Absolutely the best auto shop in Wausau.

Jan 20, 2025 · Mack Ernster

Westside performed a very complicated air box replacement for my 2008 Toyota Sequoia. This job involved disassembly of the dash. After calling several shops I went with Westside due to their very competitive quote and 'know how' that was clear to me even over the phone. They even tacked on a small bonus fix and reinstalled several dash panels that I had removed in an unsuccessful attempt at the repair myself. Thank you so much Westside!

Nov 13, 2024 · Chris Ester

They were able to take care of my truck in a timely manner and for a good price

Apr 02, 2025 · Jim Godecke