Walser Subaru St. Paul Service

Auto Repair StationsMinnesotaDakota CountySouth Saint PaulConcord Street South
Dakota County . Minnesota
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- +1 651-240-7550
- www.walsersubarustpaul.com
- 740 Concord St S, South St Paul, MN 55075, USA
Operating Hours
Walser Subaru St. Paul Service Introduce
Walser Subaru St. Paul Service, located at 740 Concord St S, South St Paul, MN 55075, USA, operates as a comprehensive "Auto Repair Station" within the broader framework of the Walser Subaru dealership. While the user's request specifically mentioned "car wash," it's important to note that Walser Subaru St. Paul Service provides a full spectrum of automotive maintenance and repair, with a complimentary car wash being a valued addition to their service offerings. Their strong emphasis on customer satisfaction, efficiency, and expert care for Subaru vehicles makes them a premier destination for drivers in the Twin Cities area. For any service needs or inquiries, they can be reached at (651) 240-7550 or +1 651-240-7550.
The **environment** at Walser Subaru St. Paul Service is designed to be exceptionally customer-friendly and comfortable. Unlike a standalone quick-lube shop, being part of a full-service dealership means they offer a more refined and comprehensive experience. Customer reviews consistently praise their "fantastic" lounge area, which includes "snacks, drinks, and a lot of comfy chairs," making wait times pass "very quick." This dedication to comfort extends to offering "complimentary Wi-Fi and refreshments," and even being "Pet Friendly plus Dog Park," showcasing a welcoming atmosphere for all visitors and their companions. The service department itself is likely clean, well-organized, and equipped with state-of-the-art diagnostic and repair tools, reflecting their commitment to professional automotive care. The overall environment is one that prioritizes customer comfort and a seamless service experience.
The **services** provided by Walser Subaru St. Paul Service are extensive, covering virtually every aspect of Subaru vehicle maintenance and repair. As an authorized Subaru dealership service center, they specialize in using **genuine Subaru parts** and employing **factory-trained technicians**, ensuring that all work adheres to manufacturer standards for optimal performance and longevity. Their key service offerings include:
- **Subaru Express Service:** This allows for "no appointment needed" visits for minor maintenance services such as oil changes, tire rotations, and other routine tasks, emphasizing speed and convenience.
- **Oil Changes:** They offer quick and efficient oil changes, likely with various oil types (conventional, synthetic blend, full synthetic) to suit different Subaru models and owner preferences.
- **Tire Services:** This includes tire rotation for even wear, sales of new tires, and potentially tire mounting and balancing.
- **Brake Service:** Comprehensive brake inspections, pad and rotor replacements, and hydraulic system checks to ensure optimal stopping power.
- **Fluid Services:** Various fluid flushes and changes, including coolant, transmission fluid, and differential fluid, crucial for system health.
- **Battery Services:** Testing, replacement, and recycling of automotive batteries.
- **Filter Replacements:** Air filter and cabin air filter replacements for engine efficiency and cabin air quality.
- **Multi-Point Inspection:** A complimentary multi-point inspection is provided with every service, a thorough check of various vehicle components to identify potential issues early.
- **Warning & Indicator Lights Diagnostics:** Expert diagnosis and resolution of issues indicated by dashboard warning lights.
- **Engine Service & Repair:** From minor tune-ups to more complex engine diagnostics and repairs.
- **Steering & Suspension Repair:** Addressing issues related to vehicle handling, ride comfort, and alignment.
- **Complimentary Car Wash with Every Service:** A notable perk that adds value and ensures customers leave with a clean vehicle.
- **Certified Collision & Glass Repair:** While potentially off-site or through a partner, as a dealership they often facilitate or recommend certified body shops for accident repairs.
Their comprehensive range ensures that Subaru owners can rely on them for all their vehicle's needs, from routine checks to significant repairs.
The **features** that truly distinguish Walser Subaru St. Paul Service are deeply rooted in their commitment to an elevated customer experience and specialized Subaru expertise. These include:
- **Outstanding Customer Service:** This is consistently highlighted in reviews, with customers praising staff members like "Ben" for being attentive, knowledgeable, and ensuring everything is "taken care of." The overall sentiment is that they offer "the best customer service" compared to other dealerships.
- **Efficient and Quick Service:** The availability of "Express Service" and feedback about oil changes going "extremely quick" demonstrates their operational efficiency and respect for customers' time.
- **Exceptional Waiting Lounge:** The "fantastic" lounge with "snacks, drinks, and a lot of comfy chairs" transforms waiting time into a comfortable and pleasant experience.
- **Complimentary Car Wash:** This is a value-added service with every maintenance visit, ensuring that customers' vehicles leave not only mechanically sound but also looking great.
- **Factory-Trained Technicians and Genuine Parts:** As a dealership service center, they guarantee repairs are performed by experts using parts designed specifically for Subaru vehicles, which helps maintain vehicle integrity and warranty.
- **Transparent Communication:** While not explicitly mentioned in the provided snippets, the overall positive experience implies clear communication regarding service needs and recommendations. Many modern dealerships also offer video multi-point inspections for transparency.
- **Convenient Scheduling:** They offer "24/7 online scheduling" for ease of booking appointments, although express services do not require one.
These features create a holistic service experience that goes beyond mere mechanical repair, focusing on the entire customer journey.
Regarding **promotional information**, Walser Subaru St. Paul Service, as a dealership, regularly offers various promotions to attract and retain customers. While specific current deals are not provided in the initial text, typical promotions common to such establishments include:
- **Service Specials:** They often have ongoing service specials advertised on their website, which could include discounts on specific services like oil changes (e.g., "Synthetic Oil and Filter Change" special at a set price), tire rotations, or brake inspections.
- **Parts and Service Coupons:** Look for coupons offering a percentage off parts and/or service, or a flat discount on purchases over a certain amount (e.g., "Wild Card Special Parts and Service Save up to $25.00 off your parts and/or service! $5.00 off purchase of $35.00-$49.99").
- **Complimentary Services:** The "Free Multi-Point Inspection with every service" and "Complimentary car wash with every service" are consistent promotional benefits that add significant value to every visit.
- **Seasonal Maintenance Packages:** Offers tailored to prepare vehicles for specific seasons, such as winterization packages or summer travel checks.
- **Tire Promotions:** Discounts on tire purchases or special offers when buying a set of new tires.
- **Loyalty Programs:** Some dealerships have loyalty programs that reward repeat customers with points, discounts, or exclusive offers.
Customers are highly encouraged to visit the Walser Subaru St. Paul website or contact their service department directly to inquire about their latest service specials and promotions, as these can change periodically. Their commitment to customer satisfaction and efficient service, combined with these potential offers, makes them a highly competitive choice for Subaru owners in the South St. Paul area.
Walser Subaru St. Paul Service Photos
Walser Subaru St. Paul Service Location
Walser Subaru St. Paul Service Customer Reviews
I’ve been a customer at most Subaru dealerships in the Twin Cities to get my car serviced (with some pretty bad experiences), but Walser Subaru St. Paul by far has the best customer service. I had a great experience with Ben most recently. He made sure everything was taken care of and did an amazing job answering all my questions - would highly recommend!
Mar 11, 2025 · Savannah Olson
After buying a car at this dealership a few months ago, I did get my first oil change here. I thought it went extremely quick and they did a good job. Their lounge area to wait in is fantastic. Snacks, drinks, and a lot of comfy chairs make the time go by very quick.
Dec 16, 2024 · Ben Torgerson
They acted like it was a huge surprise when I reported oil issues with my Subaru and quoted an exorbitant amount to try and figure out what the issue was. No one at Walser told me oil consumption was a known issue for Subarus, I had to learn this from going to a different repair shop. They also charge really high prices and recommend services that aren't really needed. I will never go here again.
Feb 07, 2025 · Jordan Maloney
Wow! What a great Subaru dealership! I’ve brought my car here for service a few times and it’s always very clean, nice and comfortable. The service guys are respectful, kind, efficient & can explain things clearly. I had an unexpected issue and the manager got me an appointment the next day and even took the time to introduce himself when he spotted me. This is the kind of experience I’d want every time & they can expect me to be a long time customer.
Mar 07, 2024 · Reika
We took our Forrester in for an oil change and tire rotation. During the rotation they broke off the wheel bolt and nut so it delayed us about 25 minutes. The service rep was very apologetic and actually comped the whole bill which was fantastic. We did not get his name but will certainly use this dealership for all our future service needs!
Jul 11, 2024 · Dennis Olson
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