Vyletel Volkswagen Parts Department

Vyletel Volkswagen Parts Department ico

(47 reviews)

Auto Repair StationsMichiganMacomb CountySterling HeightsVan Dyke Avenue

Macomb County . Michigan

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  • +1 586-977-2800
  • parts.vyletelvw.com
  • 40555 Van Dyke Ave, Sterling Heights, MI 48313, USA

Operating Hours

Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Vyletel Volkswagen Parts Department Introduce

For Volkswagen owners in Sterling Heights, Michigan, and the surrounding areas including Warren and Rochester, the Vyletel Volkswagen Parts Department serves as an essential hub for maintaining the integrity and performance of their vehicles. This department, an integral part of the larger Vyletel Volkswagen dealership located at 40555 Van Dyke Ave, Sterling Heights, MI 48313, USA, operates within the overarching category of "Auto Repair Stations" due to its seamless integration with service offerings and its provision of crucial components for vehicle upkeep and repair.

Environment and Customer Experience

The environment at Vyletel Volkswagen Parts Department is characteristic of a modern, professional dealership. Designed to provide a streamlined and convenient experience, the department is part of a larger facility that also houses sales and service operations. The focus is on offering a "hassle-free shopping experience," with a friendly and knowledgeable staff ready to assist customers. This suggests a well-organized and customer-centric environment where inquiries are handled efficiently, and guidance is readily available for parts selection. The synergy between the parts department and the service department is a key aspect of this environment, allowing for quick access to genuine parts for vehicle repairs performed on-site.

While customer reviews for the broader dealership sometimes show mixed experiences regarding sales or general service, the parts department specifically aims for customer satisfaction through the provision of authentic products and expert advice. The overall atmosphere strives to be one of trust and expertise, ensuring that customers feel confident in the quality of the parts they are purchasing for their valuable Volkswagen vehicle. The convenience of being able to order parts online and pick them up in person, or have them installed by certified technicians, further enhances the customer experience, making the process as smooth as possible.

Comprehensive Services and Goods for Sale

The Vyletel Volkswagen Parts Department is dedicated to providing Genuine OEM (Original Equipment Manufacturer) Volkswagen Parts and a wide range of related services. Their inventory is comprehensive, ensuring that customers can find virtually any component needed to keep their VW running at its best. Key offerings include:

  • Extensive Inventory of Genuine VW Parts: This includes everything from routine maintenance items like windshield wipers, spark plugs, and various filters (engine air, cabin air, oil) to more significant engine, transmission, brake, and suspension components. They stock fluids (brake, transmission, coolant, windshield wiper) and essential wear-and-tear parts like brake pads and rotors, batteries, hoses, and wiper blades.
  • Volkswagen Accessories: Beyond functional parts, they offer a full line of accessories for personalization and enhancing vehicle utility. This can range from custom wheels and roof racks to interior enhancements.
  • Expert Advice and Recommendations: The highly knowledgeable staff are available to answer parts inquiries, offer expert advice, and provide recommendations to ensure customers select the correct part for their specific Volkswagen model and year.
  • Online Parts Ordering: For convenience, customers can order parts online, which can then be picked up directly at the dealership. This streamlines the process for those who know exactly what they need.
  • Professional Installation Services: As an "Auto Repair Station," the Parts Department works hand-in-hand with the Service Department. If customers prefer, they can bring their vehicle in, and certified Volkswagen technicians will expertly install the purchased parts. This ensures correct fitment and functionality, maintaining the vehicle's warranty and performance standards.
  • Tire Store: They maintain an impressive stock of original equipment tires from various renowned manufacturers, offering options to meet all driving preferences and transportation requirements. They also offer a price match guarantee for eligible tires.
  • Service Integration: The parts department directly supports the service center by providing technicians with immediate access to genuine components, leading to efficient and reliable repairs.

The emphasis on genuine OEM parts is a critical aspect, as these components are designed specifically for Volkswagen vehicles, ensuring optimal fit, performance, and longevity, which aftermarket alternatives may not guarantee.

Key Features and Distinct Advantages

Several features distinguish the Vyletel Volkswagen Parts Department as a preferred choice for local Volkswagen owners:

  • Authenticity of Parts: The primary feature is the exclusive offering of Genuine Volkswagen Parts. This guarantees that every component is engineered to the exact specifications and quality standards set by Volkswagen, preserving the vehicle's performance, safety, and resale value. These parts often come with a warranty (e.g., one year or 12,000 miles for many VW parts).
  • Knowledgeable and Friendly Staff: The presence of a "friendly staff" and "highly knowledgeable staff" ensures that customers receive accurate information and personalized assistance, whether they are DIY enthusiasts or simply trying to understand their vehicle's needs.
  • Integrated Service and Parts: The seamless connection between the Parts Department and the Service Department means that repairs carried out at the dealership utilize the correct, high-quality OEM parts, contributing to the overall reliability and efficiency of service. This integration is crucial for complex diagnostics and repairs, especially for newer Volkswagen models.
  • Convenience of Ordering and Installation: The ability to order parts online and have them installed by certified technicians at the same location offers unparalleled convenience, saving customers time and ensuring professional handling.
  • Comprehensive Inventory: The promise of having "anything and everything you need" for your VW means less time searching for obscure parts and a higher likelihood of immediate availability for common components.
  • Volkswagen Tire Store Price Match Guarantee: This feature assures customers that they are getting competitive pricing on tires, adding significant value and peace of mind when purchasing essential components.
Promotional Information

Vyletel Volkswagen Parts Department actively engages in promotions to offer value to its customers. While specific offers can change, common promotional activities seen for such dealerships include:

  • Parts Coupons and Specials: They frequently offer discounts on various parts and accessories. Examples from similar dealerships include 15% off parts and accessories, and specific discounts on essential items like wiper blades (often with free installation), batteries, brake pads, and filters.
  • Accessory Rebates: Customers may find rebates on select Volkswagen Accessories, often in the form of a Visa Prepaid Card, providing a financial incentive for personalization.
  • Service Specials that Include Parts: Promotions often bundle parts and labor, such as discounts on oil and filter changes, brake service, or battery installation, where genuine VW parts are always utilized.
  • Tire Specials and Price Matching: Beyond the general tire price match guarantee, they may offer specific discounts on sets of tires.
  • Online Promotions and Exclusive Offers: Deals may be available exclusively through their website or by signing up for newsletters, allowing customers to access current savings.

Customers interested in current promotions are encouraged to visit the Vyletel Volkswagen website or contact the Parts Department directly at their main service number, which is typically tied to the dealership's overall service operations. For instance, the service contact number for Vyletel Volkswagen is often listed as (586) 371-5428 or a toll-free number like (866) 307-9738 for parts inquiries, as found in public information. Their operating hours for Parts & Service are generally Monday-Thursday 7:00 AM-7:00 PM, and Friday 7:00 AM-6:00 PM, with Saturdays closed, and Sundays closed.

In conclusion, the Vyletel Volkswagen Parts Department in Sterling Heights, MI, is more than just a retail outlet for parts. It is a dedicated "Auto Repair Station" component that ensures Volkswagen owners have access to authentic OEM parts, expert guidance, and professional installation services. Its focus on customer satisfaction, comprehensive inventory, and regular promotional offers make it a reliable and advantageous choice for maintaining the performance and longevity of any Volkswagen vehicle in the local community.

Vyletel Volkswagen Parts Department Photos

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Vyletel Volkswagen Parts Department Location

Vyletel Volkswagen Parts Department Customer Reviews

Friendly, knowledgeable staff! Dave, Jimmy and Ken all patiently answered many questions over the phone prior my coming in for service. The accommodations while waiting for service are great - pop, coffee/hot water and a comfy community waiting area or cubicles with desk top & nice chairs, plugs for charging things, & Wi-Fi password. Annette at check out was very welcoming and friendly! I always trust that my VW is in good shape leaving here, and I trust that they won't take advantage of me with unnecessary work - I'm moving out of state and wanted to be ready for a 20+ hr drive, and they reported that my tires and brakes would make the drive. By being honest, they know they missed out on over $1500 worth of my business since I'm moving. I really appreciated that. Complete with a free car wash, it was a great experience! I also love how the garage is set up to keep out the cold as you are driving in your car and talking to the staff. Thanks again!!

Dec 12, 2016 · Laura Duda

Their sales sold us a lemon and parts refuses to honor the ten-year extended warranty, conveniently finding loopholes every time. Despite a known parts issue acknowledged by a Volkswagen engineer we know, we have been on the hook for replacing the clutch TWICE and in less than 20,000 miles and their only explanation was for the man to say to my wife, “you must be a terrible driver” rather than anything about mechanics that might call the issue. This is not the only time we have had to take this newer car into the shop—and pay despite our warranty—in three years and even when it’s a known parts issue their strategy is that one of the dudes working tells my wife she doesn’t know anything about cars, is a bad driver, and to just pay the nice men. (I know this because they take a completely different tone when I’ve talked to them). Worst dealership/repair we’ve dealt with. As soon as we get through this latest fix we’re immediately cutting our losses and selling this lemon.

Mar 28, 2024 · Jason Storms

2 star is for the guy in stores who don’t want to work in the evening. Even I shown him the invoice number he want to know what are the items ordered. But Frank helped me ASAP and got my items within 5 minutes.

Jan 08, 2024 · Rithin k

Very friendly staff my son's car is still there needed a lot of repairs service guy's have given him as many deal's they could.. Excellent service team I am the mother who is so grateful to you guy's..

Oct 29, 2017 · Kelly Mullins

Great dealership whooped my interest rate from my own bank that I've been with for years. Made it possible for my 20010 Acadia fully loaded.

Jan 08, 2018 · Timothy Gray