Quick Lane Express

Quick Lane Express ico

(244 reviews)

Auto Repair StationsMichiganMacomb CountySterling HeightsVan Dyke Avenue

Macomb County . Michigan

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 586-519-9287
  • www.suburbanfordofsterlingheights.com
  • 40331 Van Dyke Ave, Sterling Heights, MI 48313, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed

Quick Lane Express Introduce

Quick Lane Express operates as a specialized "Auto Repair Station," focusing on providing swift, yet comprehensive, automotive maintenance and light repair services. Designed for convenience, Quick Lane aims to get customers back on the road quickly without compromising on the quality of service. It caters to a wide range of vehicle makes and models, not just specific brands, making it an accessible option for many drivers seeking reliable and efficient car care.

Environment and Facilities

The environment at a Quick Lane Express facility is typically geared towards efficiency and a straightforward customer experience. Upon arrival, customers can expect a clean and organized service bay area, designed for quick vehicle intake and turnaround times. The focus is on a streamlined process, from the moment a vehicle pulls in until the service is completed. While specific amenities may vary by location, Quick Lane facilities often feature comfortable waiting areas, which might include amenities like Wi-Fi, television, and sometimes complimentary beverages, aiming to make the brief wait as pleasant as possible. The design of these centers emphasizes transparency, with service areas often visible to customers, allowing them to observe the work being performed on their vehicles. This open layout reinforces trust and accountability. Parking is generally ample, and the overall atmosphere is professional and focused on quick, quality service.

Services Offered

Quick Lane Express offers a core set of essential automotive services, designed for common maintenance needs that can be performed efficiently without requiring an appointment. This makes it an ideal choice for busy individuals seeking reliable upkeep for their vehicles. As an "Auto Repair Station," their offerings include, but are not limited to:

  • Oil Change and Filter Replacement: This is a cornerstone service, providing quick and thorough oil changes using recommended oil types and quality filters to ensure engine longevity and performance.
  • Tire Services: Comprehensive tire care is a major focus. This includes tire rotations, balancing, flat tire repair, and new tire sales and installation. Quick Lane carries a wide selection of major tire brands (e.g., Michelin, Goodyear, Continental, Pirelli, etc.) to suit various vehicle types and driving conditions. They also assist with tire pressure monitoring system (TPMS) checks.
  • Brake Services: They offer brake inspections, brake pad replacement, rotor resurfacing or replacement, and brake fluid checks. Ensuring optimal braking performance is crucial for vehicle safety.
  • Battery Test and Replacement: Quick Lane technicians can test battery health and, if necessary, replace old or failing batteries with new ones from reputable brands, often including a warranty.
  • Vehicle Check-Up and Multi-Point Inspection: A thorough inspection covering key components like belts, hoses, fluids, lights, and wipers is often part of their service package, helping to identify potential issues before they become major problems.
  • Fluid Checks and Replenishment: This includes checking and topping off or replacing essential fluids such as transmission fluid, coolant, power steering fluid, and windshield washer fluid.
  • Wiper Blade Replacement: Quick and easy replacement of worn wiper blades for optimal visibility.
  • Bulb Replacement: Replacement of headlamps, tail lamps, and other exterior and interior bulbs.
  • Air Filter Replacement: Changing engine air filters and cabin air filters to ensure optimal engine performance and air quality inside the vehicle.
  • Cooling System Service: Checks and services related to the vehicle's cooling system to prevent overheating and maintain engine health.

While Quick Lane focuses on express services, they also have access to genuine OEM parts (particularly for Ford and Lincoln vehicles, as Quick Lane is a Ford Motor Company brand) and high-quality aftermarket parts for other makes, ensuring that replacements meet performance standards.

Features and Customer Experience

Quick Lane Express distinguishes itself through several key features designed to enhance the customer experience and deliver efficient service:

  • No Appointment Necessary: A primary feature is the "no appointment needed" policy, allowing customers to drop in for service at their convenience. This flexibility is a significant draw for those with busy schedules.
  • While-You-Wait Service: Most services are performed quickly, allowing customers to wait comfortably on-site rather than having to arrange alternative transportation or leave their vehicle for an extended period.
  • Factory-Trained Technicians: Quick Lane centers are staffed by factory-trained technicians, often with expertise in various vehicle makes and models. This ensures that vehicles are serviced by knowledgeable professionals who understand the intricacies of modern automotive systems.
  • Competitive Pricing: Quick Lane aims to offer competitive pricing on its services and parts, providing value for money without compromising on quality.
  • Comprehensive Vehicle Check-Up: Every service often includes a thorough vehicle check-up, offering customers peace of mind and proactive identification of potential maintenance needs. This goes beyond the immediate service requested.
  • Nationwide Network: Being part of a larger network means consistency in service standards and access to a wide range of parts across different locations.
  • Customer Satisfaction Focus: Reviews often highlight the efficiency and friendliness of the staff, emphasizing a positive customer service experience. Many customers appreciate the direct communication and honest assessments of their vehicle's needs.
Promotional Information

Quick Lane Express locations frequently offer various promotions and specials to attract customers and provide added value. These promotions can vary by location and time, but commonly include:

  • Service Coupons: Regular discounts on popular services like oil changes, tire rotations, and brake inspections are common. These might be available through their website, email newsletters, or local advertisements.
  • Tire Rebates and Discounts: Given their strong emphasis on tire sales, Quick Lane often runs promotions such as "Buy 3, Get 1 Free" or significant rebates on sets of four tires from specific brands. They may also offer price matching guarantees on tires.
  • Battery Specials: Discounts on battery tests and replacements, sometimes bundled with installation.
  • Brake Service Specials: Promotions on brake pad replacements or comprehensive brake system checks.
  • Seasonal Service Packages: Special deals tailored for seasonal maintenance, such as winter preparation checks (battery, tires, fluids) or summer cooling system service.
  • Exclusive Online Offers: Many locations provide exclusive coupons or deals that can only be accessed by scheduling service online or signing up for their email list.

To get the most current and specific promotional information, it is always recommended to visit the official Quick Lane Express website or contact your local Quick Lane service center directly. These promotions are designed to make essential vehicle maintenance more affordable and accessible, reinforcing Quick Lane's commitment to providing reliable service at a good value.

Quick Lane Express Photos

Quick Lane Express 0
Quick Lane Express 1
Quick Lane Express 2
Quick Lane Express 3
Quick Lane Express 4
Quick Lane Express 5
Quick Lane Express 6
Quick Lane Express 7

Quick Lane Express Location

Quick Lane Express Customer Reviews

Been coming to this location for years and always have a great experience. During my last visit, Braden did a great job, and provided some additional follow up due to Ford Pass being down the day of my oil change. Appreciate the attentiveness!

Jun 14, 2025 · Shelby Holliday

I unfortunately come here for oil changes due to a promotion that I had when I purchased my vehicle. Each time I come in, the service rep questions whether the oil will be full synthetic or a blend. Every time I have to provide proof that it is full synthetic. After that debacle, I wait 90+ minutes for them to finish changing the oil of a 4 cylinder car. I've been there with a fully packed waiting area and an empty waiting area. Each time the wait remains the same. When I tried to cancel the oil change promotion, I spoke to 4 different individuals and they all wasted my time and offered no help, telling me "it's not worth it to cancel it". But it is, because then I'd never have to come here again.

Mar 06, 2025 · Caleb Teachout

107 for a oil change, get real. this is why I change my own oil. If it wasn't out of pure convenience I wouldn't even know. it Cost 55 bucks when I do it my self. 🤙🤙 I won't be back ✌️👌 they tell you before hand and they do a great job. Very informative and thorough.

Mar 02, 2025 · Joseph F

There is nothing quick about this place. Had an appointment for an oil change…. Two hours later I’m still waiting.

Mar 07, 2025 · Kristin D'Angelo

Took my Explorer for oil change and service was pretty good. James was the advisor and he kept in touch using text messages. Took an hour for the oil change on Saturday and waiting room is very nice and clean. They washed the car too after oil change which was very nice. (While waiting, I ran into our sales person, Hunter Hoppe - very nice guy and an awesome sales person :) Overall a great experience at this Ford location

Apr 12, 2024 · sk das