Visalia Kia Service Center

Went to get my car serviced this morning, the two ladies sitting to the side of the service center didn’t feel the need to acknowledge me and simply say hello someone would be with me shortly. Too busy carrying on with their personal conversations. I stood there with my daughter for a few minutes before I finally said something. Then the service department told me I didn’t need service after all and failed to apologize for wasting my time. What a shame especially since I bought my car from that dealership a year ago.

Feb 10, 2025 · Ann 927

I recently purchased a new Kia in southern California, but needed another key programmed. I had tried to get the job done at my local dealer, Selma Kia, but they were rude, expensive, and wouldn't schedule an appt for me for two months. Imagine how delighted I was when Eduardo told me that as long as I brought my vehicle in before 10 am, he could get the job done for me within the hour. Not only that, but the price was significantly less than I had been quoted at Selma Kia. Eduardo was friendly and efficient. I was out of there in no time. Thank you, Eduardo. I highly recommend Visalia Kia Service Center.

Oct 20, 2023 · Nina Martinez

My daughter took her car in for a knock sensor and was charged twice within 3 month period. So again sensor goes on and this time car was taken to Future Kia Clovis, who said she never should of been charged. Eduardo in Visalia charged her twice and now will be getting a new engine and refunded $691.00. Shame on you Visalia Kia. Visalia Kia you need to re evaluate your Service Dept.

Sep 17, 2023 · NATALIE RODRIGUEZ

They took my vehicle in when no local dealership in my area would and helped me get my vehicle back in a timely manner. Eduardo and his team checked for all the warranties on my vehicle, order the parts, and keep me in the loop on what was going on which are are getting replaced as well on replacing my engine due to it locking up. Once again I thank all of the Visalia Kia service team.

Oct 05, 2023 · R G

The maintenance on my Kia was great. As was the service. However, my car got dented while it was parked in their parking lot and they refused to take responsibility for the damage. Your response is incorrect. She did not pick up the vehicle, I did. I did an inspection of the engine bay since that is where the maintenance got performed. Your worker did not ask me to do one either. That friend with her, was my son with me. I asked repeatedly to check your security cameras, since they are all over the place, so I could see who, when and how my wife's car got damaged and apparently every single camera there is non functional. But it's okay. My insurance is taking care of me. Your dealership however, will never take care of my car again.

Jun 13, 2022 · Ramon Valdez