Valvoline Instant Oil Change

(332 reviews)

Auto Repair StationsOhioMedina CountyBrunswickCenter Road

Medina County . Ohio

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Operating Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM

Valvoline Instant Oil Change Introduce

For vehicle owners in Brunswick, Ohio, seeking swift and convenient automotive fluid services, Valvoline Instant Oil Change at 3675 Center Rd, Brunswick, OH 44212, USA is a prominent establishment. Operating within the "Auto Repair Stations" platform category, this center specializes in express oil changes and a variety of preventative maintenance tasks, providing both essential services and the necessary automotive goods for sale. You can reach them by phone at (330) 220-8467 or via mobile at +1 330-220-8467 for quick service inquiries.

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Environment and Facilities

Valvoline Instant Oil Change locations are specifically designed for speed and efficiency. The typical environment at the Brunswick location would feature multiple service bays, often described as a "three bays wide" setup, allowing for several vehicles to be serviced simultaneously. The layout is structured to facilitate a drive-through experience, minimizing customer waiting time inside a traditional waiting room. Customers typically remain in their vehicles while the service is performed, observing the work through their windows. The bays themselves are equipped with the necessary tools and fluid delivery systems for rapid oil changes and inspections. While not a traditional repair garage, the focus is on a streamlined, assembly-line-like process for common maintenance tasks. The exterior is usually well-marked with clear signage and easy access, designed to guide vehicles quickly into and out of the service bays.

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Services Offered

Valvoline Instant Oil Change primarily operates as an "Auto Repair Station" focused on express preventative maintenance. Their services are designed for speed and convenience, and they also sell the necessary fluids and parts to complete these tasks. Their main offerings typically include:

  • Full-Service Oil Change: This is their core offering, typically including:
    • Up to 5 quarts of Valvoline motor oil (conventional, synthetic blend, or full synthetic options available).
    • New oil filter.
    • Lubrication of chassis components (where applicable).
    • A comprehensive multi-point inspection, checking various fluid levels, belts, hoses, and tire pressure.
  • Automatic Transmission Fluid Service: Draining and refilling transmission fluid to maintain smooth gear changes and prolong transmission life.
  • Radiator/Cooling System Service: Draining and refilling coolant, and checking for leaks to prevent engine overheating.
  • Serpentine Belt Replacement: Inspecting and replacing worn or damaged serpentine belts to ensure proper function of accessories like the alternator and power steering.
  • Wiper Blade Replacement: Selling and installing new wiper blades for optimal visibility.
  • Air Filter Replacement: Replacing engine and cabin air filters to improve engine performance and cabin air quality.
  • Battery Check & Replacement: Testing battery health and, if needed, offering battery replacement services.
  • Differential Fluid Service: Draining and refilling differential fluid to protect gears.
  • Tire Rotation: Rotating tires to promote even wear and extend tire life.
  • Fuel System Cleaning: Services aimed at cleaning fuel injectors and the fuel system to improve engine efficiency.

The "goods for sale" are primarily the various Valvoline branded motor oils and other automotive fluids, as well as necessary filters, wiper blades, and batteries used in their service offerings.

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Features and Customer Experience

Valvoline Instant Oil Change emphasizes speed, convenience, and a thorough multi-point inspection without requiring an appointment. However, the customer experience at the Brunswick location, as indicated by reviews, can be quite varied:

  • Efficiency and Professionalism: A positive review highlights "Always professional and friendly" service, with the customer consistently receiving "10/10 service at this location." This suggests that, at its best, the staff are courteous, knowledgeable, and capable of performing services efficiently, which is precisely what customers expect from an "instant" oil change service. This customer appreciates the convenience and quality, even if they typically prefer to do oil changes themselves.
  • Inconsistent Service and Awareness: Conversely, a negative review describes a "Terrible awareness and service" experience, particularly on a "busy weekend." Specific issues included:
    • Mismanagement of Queue: An employee taking an order for a customer who then had to "back several cars up to move him over," creating disarray.
    • Skipping Customers: A car that "arrived after me" was pulled in front of the reviewer, indicating a significant breakdown in fair queue management.
    • "Rude Worker": The negative experience was attributed to a "rude worker," suggesting that individual staff demeanor can severely impact customer satisfaction.

This stark contrast in reviews illustrates that while the Valvoline Instant Oil Change model is designed for speed and convenience, the actual customer experience is heavily reliant on the staff's professionalism, awareness, and adherence to efficient service protocols. When these aspects falter, it can lead to significant frustration, especially given the presence of competing services nearby, as the negative review points out.

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Promotional Information

Valvoline Instant Oil Change frequently utilizes promotions to attract customers to their fast-service model. While specific offers can vary by location and time, common types of promotional information you might encounter include:

  • Online Coupons: Often available on their official website, providing discounts on specific oil change packages (e.g., conventional, synthetic blend, full synthetic) or on other services.
  • Bundle Deals: Promotions that offer savings when combining an oil change with another service, such as a tire rotation or a fluid flush.
  • Seasonal Specials: Deals designed to encourage preventative maintenance during specific times of the year, like checks for winter or pre-summer travel.
  • Fleet Services: Discounts or tailored programs for businesses with multiple vehicles.
  • Loyalty Programs: Some locations or the national brand may offer loyalty programs that reward repeat visits with discounts or free services.
  • Partnerships: Occasional partnerships with other companies or organizations that provide special discounts to their members.

To find the most current and specific promotional information for the Valvoline Instant Oil Change at 3675 Center Rd in Brunswick, OH, it is recommended that local users visit their official website, check for local advertisements, or simply inquire directly at the service center by calling (330) 220-8467. These direct channels will provide the most accurate and up-to-date details on any ongoing deals that can help save on vehicle maintenance.

Valvoline Instant Oil Change Location

Valvoline Instant Oil Change Customer Reviews

Was in line on a busy weekend. Three bays wide. A car stopped in front of me. Employee came out and spoke to the customer to take order. Then had to back several cars up to move him over. Afterwards, took a car that arrived after me and pulled him in front of me. Terrible awareness and service. There are literally other oil change companies on the same road. Will never stop here again due to the rude worker.

Mar 15, 2025 · Barry Brumfield

Always professional and friendly. I’m not typically one to have someone else do an oil change for me but I’ve always had 10/10 service at this location.

Apr 19, 2025 · Lacy Kuhn

Typically, I'm not a fan of these drive though oil changes. But yesterday when I went, it was a completely different experience. The techs were super nice, weren't too pushy. I'm going to be a returning customer!

Jan 24, 2025 · Tyler Piovarchy

Took my diesel truck in for a oil change and a fuel filter replacement. They stated it was done after about a hour and a half of him calling people because he had no idea on how to replace the fuel filter. As I pulled off my truck went into limp mode and would not let me go past 5mph. I return for them to fix it and after another half hour he told me it was done. Fas forward 2 weeks and my fuel filter started spraying diesel fuel out the hood and onto the ground of one of my clients houses. I had to get it towed to a mechanic to get fixed because it was installed incorrectly! Cost me another $450 for everything! Please stay away if you have a diesel. They are not experienced with them at all and it will cost you more to fix there mistakes.

May 02, 2025 · Ryan Hendricks

DO NOT GO HERE. Took a car here for an oil change and they overfilled it double the amount of oil that belonged in the car, then proceeded to charge me for an “extra oil charge”. This place is also slow and only seem to hire inexperienced employees. Go to take 5 in Medina or go to the place by sgt cleans in strongsville. I will never return to this place and I suggest you do the same.

Mar 26, 2025 · Shawn Smigla