USA Auto Service #6

USA Auto Service #6 is an automotive repair facility situated at 1425 N Boulder Hwy, Henderson, NV 89011, USA. Operating as an "Auto Repair Station," this establishment primarily offers a range of services aimed at maintaining and repairing vehicles for local users. Their telephone contact numbers are (702) 558-9890 and +1 702-558-9890.

Regarding the environment of USA Auto Service #6, like many auto repair stations, it would typically feature a service bay area where mechanics perform work on vehicles, equipped with lifts, diagnostic tools, and various automotive equipment. There would also be a customer waiting area, likely including a reception desk for check-ins and payments. While specific details about the interior decor or exact layout are not readily available, one can expect a functional and practical setup designed to facilitate vehicle service. The exterior would likely include parking for customer vehicles awaiting service or pick-up. Given its location on N Boulder Hwy, it's situated in an area that is generally accessible for drivers in Henderson, NV.

The services provided by USA Auto Service #6, as an "Auto Repair Station," are comprehensive and aim to address common vehicle maintenance and repair needs. Based on available information, their core offerings include:

• Official Nevada State Smog Checks: This is a key service, essential for vehicle registration in Nevada.
• Oil Changes: Routine oil and filter replacement to ensure engine longevity and performance.
• Brake Maintenance: Services related to brake systems, which can encompass pad replacement, rotor inspection/resurfacing, and hydraulic system checks.

• Engine Diagnostics and Repair: Identifying and fixing issues related to the vehicle's engine, often indicated by a "check engine" light.
• Tire Services: Including tire rotation, balancing, and possibly tire sales and installation.
• Fluid Checks and Flushes: Maintaining proper levels and quality of various automotive fluids, such as transmission fluid, coolant, and power steering fluid.
• Battery Services: Testing, replacement, and charging of vehicle batteries.
• Suspension and Steering Repairs: Addressing issues related to a vehicle's handling and ride comfort.
• Air Conditioning Service: Repairing and recharging vehicle air conditioning systems.
• Scheduled Maintenance: Performing manufacturer-recommended services at specific mileage intervals.

As for the features of USA Auto Service #6, as an "Auto Repair Station," they are presented as a destination for essential vehicle care. The business emphasizes its role as an official Nevada State Smog Check and automotive repair destination, aiming to keep vehicles in excellent shape. Their advertised commitment is to deliver quality service at competitive prices, ensuring value for money. They also highlight the availability of special discount deals, suggesting a focus on affordability for their customers. The operational hours, generally Monday to Saturday from 8:00 AM to 6:00 PM (with Sunday closed), provide accessibility for many vehicle owners needing service during typical business hours. They accept various payment methods, including Mastercard, Visa, Discover, American Express, debit cards, and cash, offering convenience for transactions.

However, it is imperative to address the significant customer feedback associated with USA Auto Service #6, as this forms a crucial part of an objective introduction. Several online reviews indicate concerning experiences, which local users should be aware of when considering this auto repair station:

• One customer reported a "HUGE SCAM" during a smog check, claiming they were told their car failed and were pressured to pay $300 for a repair based on an invalid "communication error" code. The customer later passed the smog check without issues at another facility, suggesting a deceptive practice. This review specifically notes that such incidents have "happened before" according to other reviews.
• Another review describes a "very bad business character," where the vehicle allegedly developed "more issues" after leaving their service. The customer also cited "poor communication skills" and an attempt to "charge me storage fees," describing the experience as "Despicable."
• There are also reports of vehicles having critical component failures shortly after service, such as brakes breaking after an oil change, leading to dangerous situations and significant additional costs at other repair shops or dealerships. One account details a rapid escalation of issues, including axles, gaskets, engine mounts, and lower control arms failing, totaling thousands of dollars in alleged repairs, with the customer expressing concerns about the car being "unsafe to drive" post-service.
• Some reviews directly accuse the business of trying to "scam" customers by recommending unnecessary repairs or failing to adequately fix initial issues, leading to further problems.
• The Better Business Bureau (BBB) profile also indicates complaints filed against the business that were either not responded to or not resolved, and advises checking for professional licensing, bonding, or registration.

In terms of promotional information, USA Auto Service #6 advertises coupons for services like smog checks and oil changes. For example, they have offered a $9.99 smog check and a $9.99 oil change, as seen on platforms like Valpak. These promotions are designed to attract customers with competitive pricing on basic services. However, as indicated by customer reviews, some individuals have reported that these low-cost entry points were followed by attempts to upsell or recommend expensive and allegedly unnecessary repairs. Therefore, while promotional offers may appear attractive, it is advisable for customers to exercise caution and potentially seek second opinions on any recommended repairs, especially those that seem unexpected or unusually costly. The availability of coupons suggests a strategy to draw in customers seeking affordability, but the accompanying feedback points to potential discrepancies between advertised value and actual service experience.