Universal Truck Parts

Located at 2845 Long Lake Rd Suite West, Roseville, MN 55113, USA, Universal Truck Parts is a vital establishment within the "Auto Repair Stations" category, specifically catering to the demanding needs of the heavy-duty truck and trailer industry. While the name "Universal Truck Parts" emphasizes their parts inventory, online information indicates they are part of a larger operation known as Universal Truck Service & Sales LLC, offering a comprehensive suite of services that includes parts, repair, and sales. They can be contacted at (651) 639-0017 or +1 651-639-0017.

The environment at Universal Truck Parts, as part of Universal Truck Service & Sales, is designed to accommodate the scale and complexity of commercial vehicles. This isn't your typical small car repair shop; it's a robust facility equipped to handle semi-trucks, trailers, and other heavy-duty equipment. Online descriptions mention a 68,000 square foot building that includes a complete semi-truck and trailer shop, a paint booth, a state-of-the-art alignment rack, and a full detail facility. This suggests a large, industrial setting that is well-organized to manage a high volume of large vehicles. The parts department itself likely features a substantial showroom and warehouse space to house their extensive inventory, allowing for efficient access and display of a vast array of truck and trailer components. Cleanliness and orderliness are crucial in such an environment to ensure safety and operational efficiency for both staff and visiting customers, who are often professional drivers or fleet managers. While a comfortable waiting area might be present, the primary focus of the physical space is undoubtedly on the technical aspects of parts storage, distribution, and heavy-duty vehicle service.

Universal Truck Parts, as part of the broader Universal Truck Service operation, offers an extensive range of services and goods, far exceeding just selling parts. Within the "Auto Repair Stations" category, they provide specialized repair and maintenance for heavy-duty trucks and trailers. Their services include 24-hour roadside assistance, 365 days a year, which is a critical offering for the commercial trucking industry where breakdowns can happen anytime, anywhere. They offer complete in-shop service 24 hours a day, Monday through Friday, demonstrating an impressive commitment to minimizing downtime for their clients. Their repair capabilities span a wide range of issues, from routine maintenance such as DOT safety inspections, oil changes, and fluid top-offs to more complex repairs involving alternators, electrical wiring, brakes, and DEF problems, as attested by customer reviews. Beyond service, Universal Truck also has a truck and trailer sales division, offering a full line of new and used heavy and medium-duty trucks, as well as various trailers, including brands like Autocar and Hyundai Construction Equipment. Their parts department itself is a significant component, boasting an inventory valued at over $2.4 million and offering over 20,000 parts online or in-store. They stock parts from reputable brands such as Cummins, Hyundai Construction Equipment, Gates, Automann, Dayton, Civacon, RevHD, Haldex, Hendrickson, and a full line of Schaeffer Oil Products. They also provide delivery services for parts, further enhancing convenience for their customers.

Several features make Universal Truck Parts stand out. A key feature is their extensive parts inventory, valued at over $2.4 million and comprising more than 20,000 items available both in-store and online. This vast selection ensures that customers, from individual truck owners to large fleets, can find the specific components they need for a wide range of truck, trailer, and tanker makes and models. Their online parts shop (universaltruckpartsshop.com) significantly enhances accessibility, allowing customers to browse and purchase parts from anywhere. Another highly commendable feature, highlighted by customer testimonials, is their 24/7 roadside assistance and extended in-shop service hours. Customers praise their responsiveness, with one stating they were "the only repairmen who would come and fix my trailer at 9 pm at night in 2 degree weather." This dedication to emergency services underscores their understanding of the critical nature of commercial vehicle operations. Their highly experienced parts specialists are noted for their ability to locate even elusive components, ensuring customers get the right part the first time, often using VIN numbers for accuracy. The speed and efficiency of their service are consistently praised, with customers noting "Always fast and efficient" and "got my truck in and out quickly." This is vital for commercial drivers who depend on quick turnaround times to maintain their schedules. Furthermore, their commitment to customer service is evident in the positive remarks about their "great people," "friendly staff," and "red carpet treatment." They also offer complimentary pick-up and delivery services for trucks and trailers within the Twin Cities metro area, adding a layer of convenience. The availability of financing options for truck sales further expands their service to include acquisition, making them a true one-stop shop for commercial vehicle needs.

While specific, highly detailed promotional information is not readily available for Universal Truck Parts in the same way consumer auto parts stores might advertise weekly sales flyers, their operational model itself embodies several promotional aspects aimed at their target audience. Their extensive inventory and online shopping platform serve as a perpetual promotion, emphasizing convenience and immediate availability. The 24/7 emergency roadside service and extended repair shop hours are a major draw for commercial operators, effectively promoting their reliability and commitment to minimizing costly downtime. The mention of "affordable rates" by a customer also suggests a competitive pricing strategy that acts as an ongoing promotion. Furthermore, their involvement in truck and trailer sales implies that they likely offer various financing deals or special packages for new and used vehicle purchases, which are common promotions in that sector. They may also run seasonal promotions on specific parts or maintenance services, or offer loyalty programs for regular customers or fleet accounts. For the most up-to-date promotional information, interested users, particularly those managing fleets or individual heavy-duty vehicles, are encouraged to contact Universal Truck Parts directly via phone or explore their official website (universaltruckservice.com or utsparts.com).

In conclusion, Universal Truck Parts in Roseville, MN, as part of the broader Universal Truck Service & Sales operation, is a comprehensive "Auto Repair Station" tailored for the heavy-duty trucking industry. They offer an impressive array of services, including 24/7 emergency roadside assistance, extensive in-shop repairs, and sales of trucks and trailers. Their significant inventory of over 20,000 parts, available both in-store and online, coupled with their commitment to efficient, customer-focused service, makes them a vital resource for commercial vehicle owners and operators in the region. The positive customer feedback consistently highlights their responsiveness, expertise, and dedication to keeping commercial vehicles on the road.