Ultimate Automotive Service Center

(649 reviews)

Auto Repair StationsIowaPolk CountyUrbandaleOakwood Drive

Polk County . Iowa

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 515-325-5409
  • www.ultimateautorepair.net
  • 5900 Oakwood Dr, Urbandale, IA 50322, USA

Operating Hours

Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed

Ultimate Automotive Service Center Introduce

For vehicle owners in Urbandale, Iowa, and the surrounding Des Moines area, Ultimate Automotive Service Center stands as a reputable and comprehensive Auto Repair Station dedicated to keeping cars, trucks, and SUVs running smoothly. Operating since 1987, this locally owned and family-operated business has established itself as a go-to destination for a vast array of automotive services, effectively functioning as both a full-service repair shop and a reliable source for quality auto parts through their repair work. Located at 5900 Oakwood Drive, Urbandale, IA 50322, Ultimate Automotive Service Center is committed to providing thorough and honest automotive care for all makes and models, both domestic and foreign.

One of the distinguishing aspects of Ultimate Automotive Service Center is its commitment to customer convenience through its extended operating hours. Unlike many auto repair shops that close on weekends, Ultimate Automotive is open six days a week. Their hours are designed to accommodate busy schedules: Monday to Friday from 7:00 AM to 9:00 PM, and on Saturdays from 7:00 AM to 6:00 PM. They are closed on Sundays. These extended hours are a significant benefit for individuals who need automotive service outside of typical business hours, minimizing disruption to their work week or personal commitments.

Environment and Customer Experience

The environment at Ultimate Automotive Service Center prioritizes customer comfort and a transparent service process. While specific details about a dedicated waiting area's amenities might vary, reviews consistently highlight a focus on clear communication and friendly service. Customers often praise the staff for being professional, communicative, and respectful, explaining repairs thoroughly without pressuring for unnecessary services. The center aims to be a welcoming place where vehicle owners feel heard and their concerns addressed. Their long-standing presence in the community (since 1987) and family-owned operation often foster a sense of trust and personal care that customers appreciate. The ability to handle emergencies and offer roadside assistance further speaks to their commitment to being there for customers when they need it most.

Comprehensive Services Offered

Ultimate Automotive Service Center provides a wide array of services, making it a one-stop shop for virtually any vehicle need. As a versatile Auto Repair Station, they cater to all makes and models, unlike specialized dealerships. Their services include:

  • General Auto Repair: This covers a vast range of mechanical and electrical repairs for cars, trucks, and SUVs.
  • Auto Maintenance: Routine maintenance is crucial for vehicle longevity and includes essential services such as oil changes (conventional and synthetic), fluid checks and exchanges, and comprehensive multi-point inspections to identify potential issues early.
  • Tire Sales and Service: They are a trusted tire dealer, offering sales of well-known brands, tire repair services, tire rotations, balancing, and alignments. Proper tire care is essential for safety and vehicle performance.
  • Brake Repair: Complete brake system inspections, pad and rotor replacement, brake fluid flushes, and anti-lock brake system (ABS) diagnostics to ensure optimal stopping power.
  • Engine Repair and Service: From minor tune-ups to major engine diagnostics and repairs, including addressing issues indicated by the check engine light.
  • Transmission Repair and Service: Expertise in both automatic and manual transmission diagnostics, maintenance, and repair, which is a critical and complex area of vehicle upkeep.
  • Computer Diagnostics: Utilizing advanced diagnostic tools to accurately identify and resolve complex electronic and system-related issues in modern vehicles.
  • Air Conditioning and Heating Services: Repair and maintenance of vehicle climate control systems, ensuring comfort in all weather conditions.
  • Suspension and Steering Repair: Services to address issues with shocks, struts, power steering, and alignment, which impact vehicle handling and ride comfort.
  • Towing and Roadside Assistance: For instances when a vehicle breaks down, Ultimate Automotive offers both local and long-distance towing, providing a crucial service for stranded motorists.
  • Pre-Purchase and Vacation Checks: Offering thorough inspections for those considering buying a used vehicle or preparing their car for a long road trip, providing peace of mind.

Key Features and Expertise

Several features underscore Ultimate Automotive Service Center's commitment to quality and reliability. They proudly state that they are ASE Certified, meaning their technicians have undergone rigorous testing and possess advanced knowledge in automotive repair. This certification ensures a high level of technical expertise. Furthermore, their affiliation with programs like NAPA AutoCare Centers often means they adhere to strict quality standards and can offer nationwide warranties on parts and labor, providing additional assurance to customers. The ability to work on all makes and models (domestic and Asian/foreign) positions them as a versatile choice for a diverse customer base, eliminating the need to visit specialized dealerships for different vehicle brands. Their prompt service, even for emergency situations, and their focus on keeping repair bills "under control" as mentioned in some descriptions, highlight a customer-centric approach that values both quality and affordability. Their long history of over 35 years in business demonstrates stability and a proven track record of serving the community.

Promotional Information and Value

While specific, real-time promotional offers can vary and are best confirmed by contacting Ultimate Automotive Service Center directly or checking their official website, they commonly engage in practices that provide promotional information and value to their customers. For instance, some sources mention a FREE vacation car check with any service, which is a valuable offer for those planning trips. Auto repair shops often provide:

  • New Customer Discounts: Sometimes offering a percentage off the first service or a specific discount on an initial oil change or diagnostic fee.
  • Seasonal Service Specials: Discounts on services particularly relevant to changing seasons, such as tire deals for winter or A/C service specials for summer.
  • Package Deals: Bundled services like an oil change, tire rotation, and multi-point inspection at a reduced collective price.
  • Online Coupons: Many independent service centers provide printable coupons on their websites for various services.
  • Financing Options: Partnering with financing providers (like Synchrony Financing, as mentioned in some search results) to help customers manage larger repair costs through payment plans.

Customers are always encouraged to inquire about current specials when scheduling an appointment or dropping off their vehicle to take advantage of any available savings. Their continuous support for local charities, such as the "Sunny Day" Fundraiser mentioned in some online information, also demonstrates a commitment to the community that can resonate with local users.

In conclusion, Ultimate Automotive Service Center in Urbandale, IA, offers a compelling proposition as a full-service Auto Repair Station. With its extensive range of services covering all vehicle types, convenient extended hours, a customer-focused approach, and the assurance of ASE certified technicians, it aims to provide a reliable, efficient, and honest automotive service experience. Their commitment to the community and their long-standing reputation further solidify their position as a trusted choice for vehicle maintenance and repair in the region.

Ultimate Automotive Service Center Location

Ultimate Automotive Service Center Customer Reviews

I took my car here for a transmission problem. Dennis was honest and realistic about what was wrong and how much it would cost. He ended up finding something else that was a safety concern too, and I appreciated his honest opinion on it. I ended up doing an oil change too, but the whole thing ended up costing less than I expected! Overall I would definitely recommend this place. Reasonable prices, incredibly quick service, and great, friendly employees.

May 17, 2025 · Jordan King

The team did a fantastic job with my car. I was traveling through town and experienced a mechanical issue. The team was able to get me in and looked at and had me fixed up in the same day. I was very happy with the service they provided and their communication throughout. 5 Stars for sure.

Mar 31, 2025 · Les Lorenz

Highly recommend!! My family and I were returning to Colorado after a two week vacation in the Midwest and the U joints and drive train blew out on our 1980 camper van. Dennis, Mark and this team graciously helped us get back on the road with excellent customer service and very fair pricing. They could have taken advantage of our situation and they didn’t. They went above and beyond to ensure we were happy and taken care of. From a traveling dad left on the side of the road, I HIGHLY RECOMMEND THIS OPERATION!!!!

Aug 19, 2024 · Justin Brothers

I recently visited Ultimate Automotive for issues with my car's battery and alternator, and I couldn’t be more impressed with the service I received. Mark was knowledgeable, professional, and took the time to keep me updated throughout the duration of my visit here! Which lasted just under 4 hours and even offered their towing services which I was grateful for! The pricing was fair, especially for the level of service and quality parts they used. I’ll definitely be returning for any future auto needs. Overall, they were quick, efficient, and very knowledgeable. Highly recommend Ultimate Automative for any of your auto needs!

Feb 24, 2025 · Anjalina Sanduk

Ultimate Automotive was quick to respond when I needed help with a car issue. Everyone was friendly and helpful. All services were explained thoroughly and approved before hand. Definitely recommend this company!

May 15, 2025 · Peg Gilchrist