Tire Choice Auto Service Centers

I recently visited Tire Choice for four new tires to be mounted and balanced. When I picked up my vehicle the next day after them having it for almost 24hours lol, I immediately noticed significant damage to my rear bumper that was not there before. The store manager was initially uncooperative and only agreed to file a claim after I threatened to contact their corporate office. Since then, I’ve heard nothing about the claim, and follow-ups have been ignored. This experience has been incredibly frustrating and unprofessional. I entrusted my vehicle to them, and instead of resolving their mistake promptly, I’ve been left with no updates or accountability. I cannot recommend this location based on this experience and the lack of customer care. You have lost a loyal customer for over 4years.

Nov 20, 2024 · Ashton Baldridge

I had went to tire choice location warm springs, had a flat tire that pretty much didn’t have no tire life. Couldn’t drive my car so I just took just the tire. The worker who stepped in the shop asked to look at the tire. We went out & I showed him & he was no help saying he needed my car to be there. Even when I said my car was not drivable. He was no help. So I left to the horizon ridge location where I originally purchased the tires. I called before hand to make they didn’t need my car. Dave answered my call & said no car was needed. Showed up, & showed them my tire, the staff was friendly & right away helped me. We went over tire prices & they told me about a special they had going so I ended up buying all four tires. Took my one good tire, next day came back with my car & got the other three done. They were professional, fast, amazing & with positive attitude. Clean environment. Definitely recommend tire choice but the horizon ridge location.

Feb 03, 2025 · gabby pelayo

Hey. Guys, my name is Andrei work for Pacific transport. We are hot shot all over the states. And I wanna tell you about this place they deserve 5 stars nonetheless fix my tire. In no time and as everybody knows time is money so strongly.Recommend may God bless you all.

Oct 03, 2024 · Andrey Shilikhin

The service was good and the guy at the front desk was nice and polite. However, this is the most expensive repair shop I've ever been to. I got a quote for brakes and rotors front and back for $1500. I had gone to the shop next door 2 weeks ago to get an oil change and the other shop quoted me the same price for brakes AND 4 tires INSTALLED. The guy at the front desk spent about 20 minutes on the phone trying to get me a discount, and all he could give was $20. That's insulting when I'm spending my entire paycheck on brakes and their website has a lower price. I can't afford to go back to this place for anything.

Dec 02, 2024 · Shawna Haag

On a Saturday a while back, I hit a pot hole and snapped what turned out to be a stabilizer bar. I took it to Tire Choice on E. Horizon Dr. My car was misdiagnosed and for some reason they replaced a wheel bearing for $697.83 (including $30.90 for five lug nuts and a random $31.66 'shop supply fee'). After replacing the bearing, the car still ran as poorly as before. To his credit, the manager admitted that he didn't notice the snapped stabilizer bar, but informed me that along with that, i'd have to replace a couple other parts and the total would be an ADDITIONAL $1000+. He said he'd call me Monday with the prices and to set up an appointment. So i left with my car in the exact same shape, but with $697.83 less than when i arrived. The manager DID NOT call me back on Monday, so i got it assessed at Pep Boys. It turned out the only problem was the stabilizer bar, which was replaced and all in the cost was $246.10. The wheel bearing had absolutely nothing to do with the problem. In addition, on that Saturday while they were working on my car, a Tire Choice employee was talking about how a manager from a different store was transferred to this location and would lock his office door, turn off the lights and sleep during business hours. And apparently that manager still has a job at another location. This company is a joke and there is no way they would ever touch my car again. They also, through a letter to my credit card company, refused to reimburse me for anything. Nobody from that Tire Choice location or the corporate office ever returned my calls. There are plenty of tire/repair places out there, I suggest you choose a different one.

Oct 08, 2024 · pete gitlin

Went for a 4-wheel alignment at tire choice. Purchased on Groupon and they charged me tax on the alignment. Even though I already paid the tax. Car was not successfully aligned. Had to take somewhere else to get complete alignment. Stay away from tire choice. Lobby smelled like an ashtray. Manager smokes inside.

Apr 05, 2025 · Brandon Charles