The Collision Shop

Auto Repair StationsMichiganWayne CountyDearbornSouth Telegraph Road
Wayne County . Michigan
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- Intro
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- Location
- Reviews
- +1 313-277-4500
- thecollisionshopdearborn.com
- 3355 S Telegraph Rd, Dearborn, MI 48124, USA
Operating Hours
The Collision Shop Introduce
For local users who find themselves in the unfortunate situation of needing post-accident vehicle restoration, **The Collision Shop** operates as a highly specialized **Auto Repair Station** dedicated to comprehensive auto body and collision repair. Unlike general mechanical repair shops, The Collision Shop focuses specifically on restoring vehicles to their pre-accident condition, addressing structural integrity, cosmetic damage, and paintwork. Their primary role is to provide essential "services" that go beyond routine maintenance, focusing on the intricate process of repairing vehicles after impact.
The **environment** at The Collision Shop is engineered for the precise and meticulous work of auto body repair. Customers can expect a clean, professional, and well-organized facility, often featuring a dedicated reception area where they can discuss their repair needs and insurance claims. The core of their operation lies in the expansive workshop, which houses specialized equipment crucial for collision repair. This includes, but is not limited to, advanced **frame straightening machines** and measuring systems to restore structural integrity, dedicated **paint booths** with climate control to ensure flawless paint application, and specialized tools for dent removal, welding, and panel replacement. The environment is designed to be highly functional, with different areas for dismantling, bodywork, painting, reassembly, and final inspection. Given the nature of collision repair, cleanliness and organization are paramount, both for the quality of work and the safety of the technicians. Many modern collision shops also utilize digital tools for estimating, repair planning, and customer communication, often providing visual updates on the repair process. This commitment to a structured and technologically advanced environment underscores their capability to handle complex and sensitive repair tasks.
The **services** offered by The Collision Shop, as a specialized **Auto Repair Station** focused on post-accident vehicle restoration, are extensive and cover every aspect of auto body repair. Their core service is **collision repair**, which can range from minor fender benders to major impacts involving structural damage. This involves thorough **damage assessment and estimation**, often working directly with insurance companies to streamline the claims process. Key services include: **dent repair**, covering everything from small door dings to large panel deformation; **paintless dent repair (PDR)** for minor dents where the paint surface is undisturbed; **frame straightening and alignment**, crucial for restoring the vehicle's structural integrity and ensuring proper handling and safety; **panel replacement**, for fenders, doors, hoods, trunks, and quarter panels; and comprehensive **auto painting services**, which involve meticulous color matching and application to seamlessly blend new paint with existing finishes, often utilizing advanced computer-controlled paint mixing systems. Beyond these, they also provide **bodywork and cosmetic repairs**, addressing scratches, scuffs, and other surface imperfections. Many shops also offer **headlight restoration**, **bumper repair or replacement**, and in some cases, even minor mechanical repairs that are a direct result of the collision. Their expertise extends to ensuring that all repaired vehicles meet safety standards and perform as intended, often working with various materials including steel, aluminum, and advanced composites.
Several key **features** differentiate The Collision Shop and contribute to its reputation as a leading **Auto Repair Station** for collision needs. A primary feature is their team of **highly trained and certified technicians**. These professionals often hold certifications from organizations like I-CAR (Inter-Industry Conference on Auto Collision Repair) or specific manufacturer certifications, signifying their expertise in the latest repair techniques and vehicle technologies. The use of **state-of-the-art equipment** for diagnostics, frame pulling, and painting is another crucial feature, ensuring precise and high-quality repairs. Their strong relationships with **insurance companies** are a significant benefit for customers, as they often work directly with adjusters, simplifying the claims process and alleviating customer stress. Many collision shops, including The Collision Shop, offer a **lifetime warranty** on their repair work, providing customers with immense peace of mind about the durability and quality of the repairs. This warranty typically covers the workmanship and materials for as long as the customer owns the vehicle. The commitment to **OEM (Original Equipment Manufacturer) parts** whenever possible is also a key feature, ensuring that replacement parts are identical to those originally installed on the vehicle, maintaining its integrity and value. Customer communication is often a highlight, with shops providing regular updates on repair progress, transparent estimates, and thorough explanations of the repair process. Additionally, many offer conveniences such as **towing assistance** and **rental car coordination**, further streamlining the post-accident experience for their clients.
Regarding **promotional information**, The Collision Shop, like many **Auto Repair Stations** in the body repair sector, focuses on attracting customers through assurances of quality, convenience, and value after an accident. While specific time-sensitive discounts may vary, common promotional strategies and benefits often include: **free repair estimates**, which is a standard offering in the industry, allowing customers to understand the scope and cost of repairs without obligation; **assistance with insurance claims**, which, while not a direct discount, acts as a significant value-added service that simplifies the often complex process for the customer; and **guaranteed color matching** for paintwork, ensuring the vehicle's aesthetic integrity. They might also highlight their **lifetime warranty** on repairs as a promotional benefit, emphasizing long-term peace of mind and confidence in their workmanship. Some collision centers may offer **deductible assistance** or **financing options** for out-of-pocket expenses or deductibles, making the repair process more financially manageable. Additionally, they might provide **rental car assistance or coordination**, streamlining the process of getting a temporary vehicle while repairs are underway. Promotions can also be tied to specific services like paintless dent repair for minor damage, offering special pricing during certain periods. While cash discounts on major collision work are less common due to the insurance-driven nature of the business, the focus is typically on providing comprehensive support, high-quality results, and simplifying the stressful post-accident period for their clientele. Customers are encouraged to contact The Collision Shop directly or visit their website for any specific offers or benefits they might currently be providing.
The Collision Shop Photos
The Collision Shop Location
The Collision Shop Customer Reviews
Had my BMW X3 repaired after a collision during an unexpected hailstorm. The team handled everything with care and professionalism, treating my car as if it were their own. They kept me informed throughout, coordinated with insurance seamlessly, and ensured transparent communication. Even with delays, Alex and the team went above and beyond, delivering excellent service. They also provided a lifetime warranty on aftermarket parts and shared useful precautions for post-repair care. While I would have preferred OEM parts, I appreciate the quality of their work and dedication.
May 17, 2025 · Ravi Karra
All I can say is that MIKE & CUSTOMER SERVICE is A1! I honestly went into this shop blind and as a first time customer with nothing but hesitation but the moment I stepped into the shop, I felt welcome and a sense of safe. The shop fixed my car faster than they said they would to perfection. I mean I was stressed and Mike made the situation less stressful. I don’t wish to be another customer of theirs but I will for sure be sending referrals their way. Thank you for a good experience.
Jan 15, 2025 · Daisha Brown
BEST PLACE TO TAKE YOUR CAR FOR REPAIRS! *details at the end! Everyone is so friendly, knowledgeable, and efficient. I immediately felt 100% confident and comfortable leaving my car with them! Last minute quote and super quick repair. Plus, they have a sense of humor (which I LOVE)! My neighbor hit my car while backing out of his driveway and absolutely wrecked my front driver’s side door. We pulled up to the business shortly before close and got an immediate quote to get the door repaired/replaced. We were presented with an option to totally replace the door or to try to repair the door. It was less expensive to replace the door so we chose to do that. They ordered the door and it arrived within two days of us placing the deposit. We dropped the car off at 8AM and it was done by 1030AM. There’s no beating their prices either! Before we left my sister asked about some repairs on her car too! We will definitely be back.
Aug 25, 2021 · Jody Wicker
Really appreciate their professionalism. Got me ready and I'm back on the road.
May 07, 2025 · robin borders
Me and my dad made a quick stop to this shop and they gladly went out of their way to help setup my boat blinker system. The mechanic Mike was awesome. Thank you so much! Would highly recommend their service!!
Jun 26, 2024 · Perris . Keeps
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