LaFontaine Hyundai Dearborn Service Center

LaFontaine Hyundai Dearborn Service Center ico

(32 reviews)

Auto Repair StationsMichiganWayne CountyDearbornSouth Telegraph Road

Wayne County . Michigan

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 313-324-6760
  • www.detroithyundai.com
  • 3031 S Telegraph Rd, Dearborn, MI 48124, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

LaFontaine Hyundai Dearborn Service Center Introduce

As a dedicated member of the "Auto Repair Stations" category, LaFontaine Hyundai Dearborn Service Center stands as a specialized and comprehensive facility for vehicle owners, particularly those driving Hyundai models, but also accommodating other makes. This service center is not merely a repair shop; it is an integral part of the LaFontaine Automotive Group, known for its commitment to customer satisfaction and quality service. For local users in Dearborn and the surrounding areas, this service center offers a reliable and authorized destination for all their automotive maintenance and repair needs, ensuring their vehicles receive the precise care they require.

The environment at LaFontaine Hyundai Dearborn Service Center is designed to provide a premium and comfortable experience for every customer. Upon arrival, you'll typically find a modern, clean, and well-organized facility. The service drive is usually clearly marked and welcoming, leading to a spacious and well-lit service bay area equipped with state-of-the-art diagnostic and repair tools. The customer waiting areas are meticulously maintained, offering a comfortable lounge setting. Common amenities include complimentary Wi-Fi, flat-screen TVs, and often refreshments, creating a pleasant atmosphere where customers can relax while their vehicle is being serviced. For those who cannot wait, the center often provides courtesy transportation options, such as shuttle services or even partnerships for rideshare services like Lyft, ensuring minimal disruption to your day. The overall ambiance aims to be professional, efficient, and customer-centric, reflecting the dealership's dedication to a superior service experience.

The services available at LaFontaine Hyundai Dearborn Service Center are extensive and tailored to meet a broad range of automotive requirements, aligning perfectly with its classification as an "Auto Repair Station." While specializing in Hyundai vehicles, their expertise often extends to various makes and models. Their core offerings include all types of oil changes (conventional, synthetic, semi-synthetic, diesel), essential for engine health. They provide comprehensive tire services, including sales of genuine tires, mounting, balancing, rotation, patching, and wheel alignment, crucial for vehicle handling and tire longevity. Brake services are thorough, covering inspections, brake pad replacements, rotor resurfacing/replacement, and brake fluid exchanges. Battery services are also a staple, offering testing, replacement, and ensuring your vehicle's starting power. Beyond these routine services, the center is equipped to handle more complex repairs such as transmission service (fluid exchanges and replacements), suspension and steering repairs, engine diagnostics, and various fluid exchanges (coolant, power steering). They also perform essential preventive maintenance like multi-point inspections, windshield wiper blade replacements, cabin and engine air filter replacements, A/C service, and fuel system cleaning. The use of Genuine OEM Parts is a key aspect of their service, ensuring that replacement components are designed specifically for your vehicle, maintaining its integrity and performance.

Several features distinguish LaFontaine Hyundai Dearborn Service Center and contribute to its high standing among local automotive repair options. A significant feature is the presence of factory-trained and certified technicians. These technicians possess specialized knowledge of Hyundai vehicles and are continuously updated on the latest automotive technologies and repair procedures, ensuring expert care for your vehicle. The exclusive use of Genuine OEM Parts for repairs and replacements is another critical advantage, guaranteeing that parts are of the highest quality and precisely fit your vehicle's specifications, preserving its warranty and resale value. The commitment to customer convenience is evident through services like online service scheduling, complimentary multi-point inspections with any service, and various transportation options. Furthermore, the dealership often offers an "assured service pricing guarantee" and may honor competitor coupons, demonstrating a dedication to fair and competitive pricing. The state-of-the-art facility itself, with its modern equipment and comfortable waiting areas, enhances the overall service experience. As part of the larger LaFontaine Automotive Group, the service center benefits from a reputable brand and a network of resources, fostering trust and reliability.

For local users, LaFontaine Hyundai Dearborn Service Center frequently presents appealing promotional information and service specials. These promotions are designed to provide value and can vary periodically. Common offers include discounts on essential services like oil changes and tire purchases, with incentives such as "Buy 3 Tires, Get 1 Free" often available. Other popular promotions might feature savings on brake services, cooling system flushes, in-cabin air filter replacements, or battery specials. They also often provide tiered discounts on total service costs, for example, saving a certain amount when you spend over a specific dollar threshold on service (excluding tire purchases). To access these promotions and ensure the best value, customers are encouraged to visit the official LaFontaine Hyundai Dearborn website, where service and parts specials are regularly updated. Signing up for their email newsletters or checking their social media channels can also provide timely alerts on new deals. These promotions underscore the service center's commitment to delivering both high-quality automotive care and cost-effective solutions for the local community.

LaFontaine Hyundai Dearborn Service Center Photos

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LaFontaine Hyundai Dearborn Service Center Location

LaFontaine Hyundai Dearborn Service Center Customer Reviews

I came for oil change that took too long way too long. I was told an 21 point inspection was done verbally...no recommend sticker for next oil change I have tried call back 3 different times for proof of inspection and always get automation system. I have always received paper copy for my records. Not being able to reach true person for something so simple. I will not give higher rating

Mar 27, 2024 · annie ogletree

Lamont made the experience of getting my vehicle repaired seamless. From the initial drop off, communication of next steps and estimated time frame. As he receive information about my vehicle he passed it along to me. I felt informed the entire processed. I received my vehicle back within the estimated timeframe. Upon pickup of my vehicle Lamont reviewed the invoice and answered all my questions. As someone who takes vehicles to dealerships for a living, Lamont's customer service is top notch. Thank you!!

Apr 18, 2024 · Danielle

Make and appointment three weeks in advance Arrive on time… service advisor lemont confused by the whole thing and asks why I am here and tell him exactly what was said when booking appointment Told I now have to leave the car there for 72 hours… when was never told this when making the appointment Lemont very rude and told me I guess you’ll have to figure it out. Calls shuttle Talks to manager promises diagnosis Monday… what’s the point of an appointment but agree that is fine Get a call later from lemont. Can confirm there is a squeaking noise… the entire reason I brought it In. But technition isn’t in to diagnose…. But again I made an appointment and gave the exact reason why…. Why wasn’t someone there to diagnose???? Get a call Tuesday…. Again day later than promised by the manager. Lemont says technician is in and will diagnose today or maybe tomorrow…. Infuriating but I guess I have no choice. Give them the day. Call hour before closing to see if there is an update. Lemont is gone and manager gone… car is ready for pick up and has been for 2 hours…. What!?!??! Never gave me any updates and then never told me it was complete!? I rush to get my care because it’s close to closing Get there and there is no one at service and have to wait an extended period of time for someone…. Finally find my file and informed I have to Pay!!!!? For a car that’s less than 2 years old and under warranty!?!? That makes no sense! But again no other option as manager isn’t here and I need car back. So I pay and immediately call Hyundai and lady says it is wear and tear but there is not reason I should have to pay and immediately starts the process for refund. Then… after about 10 minutes into driving the car again… the squeaking starts again! Even after paying and waiting and being absolutely tormented by this whole ordeal! It isn’t even fixed! The technician drove for 15 miles apparently but clearly still isn’t fixed!! I have video proof that it isn’t fixed. Have called several times and manager is never available. Asked to get a call back whenever free. Has been a week and never received a call back. Was told take it somewhere else by lemont… this is the worst service I have ever received. Told if I want to talk to a manager I would have to drive into the dealership and talk in person. Meanwhile I was charged for something that should have been under warranty in the first place and then told to go somewhere else.

Jul 10, 2024 · Zachary Summitt

Wonderful service! I use to go to their previous location down the street and didn’t receive this kind of experience. I needed to call around a lot and leave many voicemails. Sometimes panic a little when I didn’t get a response when my car desperately needed to be seen….but TODAY, I had the best service from LAMONT! I’ve watched him with a few customers at the previous location and I thought “he has amazing customer care and service” finding out the location moved and he was assisting me was such a treat. He gives 100% white glove service and i feel at ease that he will be my contact going forward with oil changes and maintenance on my vehicle. He gave clear commutation, consistent updates, great enthusiasm, and a kind smile. I recommend this location! Thank you!

Jan 05, 2024 · Amber Chapman

Their parts department is really helpful and quick. But their service department is lacking. Had an appointment to drop my vehicle off for warranty work for 2-3 days, but they weren't able to give me a loaner. How am I going to be able to not have a vehicle for 3 days?!? Poor attention to customer needs

May 20, 2024 · Jordan Reyes