Ted Wiens Complete Auto Service

For over 75 years, Ted Wiens Complete Auto Service has been a cornerstone of automotive care in the Las Vegas, Henderson, and Summerlin areas. Operating as a leading "Auto Repair Station," this venerable, family-owned business offers much more than just auto parts; it provides a comprehensive suite of vehicle maintenance and repair services, deeply rooted in a tradition of trust and quality. Founded by a retired Army Air Corps Major and Ace Fighter Pilot, Ted Wiens has grown into a respected institution with multiple convenient locations, ensuring that local drivers have access to expert care for all their automotive needs.

Ted Wiens Complete Auto Service boasts numerous locations throughout the Las Vegas Valley, a significant aspect of their service environment designed for customer convenience. Each of these facilities typically presents a professional and orderly atmosphere. The service bays are well-equipped with modern diagnostic tools and repair machinery, reflecting their capability to handle a wide range of automotive issues, from routine maintenance to complex engine diagnostics. The cleanliness and organization of these areas underscore their commitment to quality workmanship. Beyond the repair areas, customers can expect a comfortable and inviting waiting area. These spaces are often furnished with amenities such as complimentary Wi-Fi and coffee, allowing customers to relax or continue with their day while their vehicles are being serviced. The front office staff and service advisors are trained to be friendly, courteous, and knowledgeable, providing clear explanations of recommended services and transparent pricing. The accessibility of their various locations, combined with flexible operating hours, aims to make auto service as convenient as possible for their diverse clientele.

Ted Wiens Complete Auto Service lives up to its name by offering an extensive array of services, positioning itself as a true "complete auto service" provider within the "Auto Repair Stations" category. While they are renowned for their tire sales and services, their expertise extends to nearly every mechanical and electrical system in a vehicle. Their primary services include:

• Tire Sales and Service: As a major part of their business, they offer a wide selection of competitively priced consumer, commercial, farm, industrial, and OTR tires from leading brands such as Bridgestone, Firestone, and Goodyear. This includes tire mounting, balancing, rotation, flat repair, and nitrogen inflation.
• Preventive Maintenance: Essential for vehicle longevity, this covers routine services like oil changes (including conventional, synthetic blend, and full synthetic options), fluid flushes (transmission, coolant, brake), filter replacements, and scheduled mileage-based maintenance.
• Brake Repair: Comprehensive brake services, including inspection, pad and rotor replacement, brake fluid service, and anti-lock braking system (ABS) diagnostics and repair.
• Engine Diagnostics and Performance: Utilizing advanced diagnostic equipment to accurately identify and resolve issues indicated by the "check engine" light, ranging from sensor problems to intricate engine repairs. They also handle major engine overhauls.
• Air Conditioning & Heating: Full-service repair and maintenance for automotive climate control systems, ensuring comfortable driving conditions year-round.
• Steering and Suspension System Repair: Addressing issues with shocks, struts, ball joints, tie rods, and wheel alignment to ensure safe handling and a smooth ride.
• Electrical and Electronic Systems: Diagnosis and repair of issues related to batteries, alternators, starters, wiring, and other complex electrical components.
• Exhaust System Repair: Services for mufflers, catalytic converters, and exhaust pipes to ensure proper vehicle emissions and noise control.
• Transmission Repair: Expertise in both automatic and manual transmission diagnostics, service, and repair.
• Hybrid Vehicle Services: A specialized offering, Ted Wiens provides a wide array of hybrid repairs, including battery conditioning, brake services, and transmission service for hybrid models.
• Vehicle Inspections: Offering general vehicle inspections, safety checks, and pre-purchase inspections to help customers make informed decisions about their vehicle's condition.
• Custom Wheels: Beyond standard tires, they also provide custom wheels for those looking to enhance their vehicle's appearance.

While Ted Wiens is not a traditional retail auto parts store where you might walk in and pick up a single spark plug, they stock and utilize a comprehensive inventory of auto parts for all the repair and maintenance services they perform. This ensures that any part replaced on your vehicle is of high quality and readily available, contributing to efficient service delivery.

Ted Wiens Complete Auto Service differentiates itself through several key features that have contributed to its lasting success and reputation. A paramount feature is their team of ASE-certified technicians. This certification demonstrates a high level of expertise and ongoing training, assuring customers that their vehicles are in capable hands. As a family-owned and operated business for over 75 years, they also emphasize a strong commitment to the local community and a personalized approach to customer service, often described as friendly, honest, and reliable. Many customer reviews highlight their transparency, with technicians providing detailed explanations of issues and recommendations without high-pressure sales tactics. They often provide a list of what's being done and what they recommend, allowing customers to make informed decisions. The ability to handle all makes and models of vehicles, including 4x4s and hybrids, showcases their versatility and breadth of expertise. Furthermore, they are committed to providing service you can trust, aiming for complete customer satisfaction with every visit. Many locations offer amenities like free Wi-Fi and free coffee, enhancing the customer experience. Their long-standing presence in the community also speaks to their reliability and consistent quality.

Ted Wiens Complete Auto Service actively engages in promotions to offer value to its customers. They frequently run specials that can be found on their website or through local advertisements. Common promotional offers include:

• General Service Discounts: Often, promotions such as "$25 Off Any Service of $100 or More" are available, encouraging customers to try their services or save on larger repairs.
• Tire Rebates and Discounts: As a major tire dealer, they consistently offer manufacturer rebates (e.g., from Bridgestone, Firestone, Goodyear) on the purchase of sets of four eligible tires, sometimes with additional savings for using associated credit cards.
• Oil Change Specials: Competitive pricing on routine oil changes, often including multi-point inspections or discounts on full synthetic options.
• Brake Service Offers: Promotions like "Up to $100 Off A Standard Brake Service" or "Free Brake Inspection" are common, emphasizing safety and value.
• Battery Checks: Free battery checks are often offered, especially seasonally, to help prevent unexpected breakdowns.
• Wheel Alignment Specials: Discounts on lifetime wheel alignments or free alignment checks with tire purchases.
• Credit Card Exclusive Deals: For customers who use specific automotive credit cards (e.g., Firestone Credit Card), exclusive discounts on various services or purchases are often available.

The overall value proposition of Ted Wiens Complete Auto Service is rooted in their long-standing reputation for reliable service, comprehensive capabilities, and commitment to customer satisfaction. They aim to provide high-quality repairs and maintenance that keep vehicles running safely and efficiently, all while offering competitive pricing and convenient services. Customers are encouraged to check their official website or inquire at their local branch for the most current promotional offers and detailed service information.