Sundance Chevrolet Service

Sundance Chevrolet Service, located at 5895 E Saginaw Hwy, Grand Ledge, MI 48837, USA, stands as a prominent auto repair station dedicated to serving the automotive needs of local users. With a phone number readily available at (866) 715-7182 or mobile phone +1 866-715-7182, they aim to be an accessible point of contact for vehicle owners seeking professional care. As an "Auto Repair Station" within the platform category, Sundance Chevrolet Service specializes in offering a comprehensive suite of services and goods for sale, primarily focusing on Chevrolet vehicles, but also catering to other makes and models.

While specific visual details of the environment are not extensively provided, as a modern automotive service center, Sundance Chevrolet Service is expected to maintain a professional and organized facility. Auto repair stations of this caliber typically feature clean, well-lit service bays equipped with advanced diagnostic tools and lifts to handle various vehicle repairs. Customer waiting areas often provide amenities to ensure comfort while vehicles are being serviced. The address on a major highway, 5895 E Saginaw Hwy, suggests easy accessibility and visibility for customers in the Grand Ledge area and surrounding communities. The dealership aspect indicates a larger complex that would include showrooms for new and used vehicles, parts departments, and administrative offices, all contributing to a comprehensive automotive experience.

Sundance Chevrolet Service provides a broad range of automotive services designed to keep vehicles running smoothly and safely. Their offerings include, but are not limited to:

• Routine Maintenance: This covers essential services like oil changes, tire rotations, fluid checks and top-offs, and multi-point vehicle inspections. Regular maintenance is crucial for the longevity and performance of any vehicle, and Sundance Chevrolet Service emphasizes its importance.
• Brake Services: From inspections and pad replacements to rotor turning or replacement, they address various brake system needs to ensure optimal stopping power.
• Tire Services: Beyond rotations, they likely offer tire sales, balancing, and pressure monitoring system sensor checks and replacements.
• Diagnostic Services: Equipped with diagnostic equipment, their technicians can accurately identify issues indicated by check engine lights, oil pressure warnings, and other service messages.
• Major Repairs: They handle more complex mechanical issues, including engine components, hybrid system servicing, and leak repairs (coolant, oil, etc.).
• Genuine Parts and Accessories: As a Chevrolet service center, they are expected to utilize genuine OEM parts, ensuring compatibility and quality for Chevrolet vehicles. They also have a parts department for customers looking to purchase components directly.
• Warranty Work: They perform repairs covered under manufacturer warranties or extended service agreements.
• Customer Consultation: Their service advisors are available to discuss vehicle issues, provide estimates, and explain recommended repairs.

A key feature of Sundance Chevrolet Service is its team of "expertly trained service staff" and "Chevrolet trained service technicians." This suggests a commitment to specialized knowledge and skill, particularly for Chevrolet vehicles. The use of "state-of-the-art diagnostic equipment" further highlights their capability to accurately identify and address vehicle problems efficiently. They aim to "fix the problem right the first time," which is a significant assurance for customers. The presence of a dedicated "Parts Department" ensures ready access to necessary components for repairs and maintenance. Additionally, their online platform allows for convenient service scheduling and access to service and parts specials, enhancing the customer experience.

Sundance Chevrolet Service frequently offers various promotions and specials to make vehicle maintenance more affordable. These can include:

• Oil Change and Tire Rotation Specials: Often featuring competitive pricing for full synthetic oil changes.
• Brake Service Specials: Discounts on brake pad and rotor replacements.
• Battery Specials: Offers on ACDelco batteries with varying warranty periods.
• Tire Price Match Guarantee: Ensuring competitive pricing on eligible tire brands.
• Rebates: Periodic rebates on select parts like brake rotors, shocks, and struts.
• Complimentary Car Wash: Offered with any paid service work.

However, customer experiences provide a mixed picture. While some customers express satisfaction with the purchasing process and timely service for routine maintenance, highlighting friendly and professional staff, other feedback points to significant challenges. One detailed review illustrates a prolonged and frustrating experience involving multiple attempts to repair a vehicle, issues with warranty coordination and rental car coverage, and concerns about the quality of the repair work. This customer reported an oil leak recurring after service, discrepancies in odometer readings, and ultimately, a diagnosis from another shop that indicated "human error" and faulty work on the part of Sundance. This particular account suggests potential inconsistencies in customer communication, repair accuracy, and post-service follow-up. It also highlights a dispute regarding compensation for subsequent repairs, indicating a need for clear communication and resolution strategies for complex service issues.

Overall, Sundance Chevrolet Service aims to provide comprehensive automotive care in Grand Ledge, MI, leveraging trained technicians and modern equipment. While many customers appear satisfied with general services and sales, the comprehensive review underscores the importance of thoroughness in complex repairs and transparent communication, particularly when dealing with extended service periods or warranty claims. Prospective customers may wish to inquire about the estimated timeframe for repairs and clarify warranty procedures to manage expectations.