Stivers Ford Parts

Stivers Ford Parts ico

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Auto Repair StationsIowaDallas CountyWaukeeEast Hickman Road

Dallas County . Iowa

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  • +1 515-987-7232
  • stiversfordia.com
  • 1450 E Hickman Rd, Waukee, IA 50263, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 12:00 AM
Sunday Closed

Stivers Ford Parts Introduce

For residents of Waukee, Iowa, and the broader Des Moines metropolitan area, **Stivers Ford Parts** stands as a cornerstone of the automotive community, operating within the comprehensive "Auto Repair Stations" category. While its name specifically highlights "Parts," Stivers Ford Parts is an integral division of Stivers Ford Lincoln, a well-established dealership that has been serving the region since 1980. This integration means that beyond just selling parts, they offer a full spectrum of automotive services, making them a one-stop solution for Ford and Lincoln owners, as well as a wide range of other vehicle makes and models.

Located at **1450 E Hickman Rd, Waukee, IA 50263, USA**, Stivers Ford Parts is strategically positioned to provide convenient access to genuine OEM (Original Equipment Manufacturer) parts and expert automotive care. Their commitment extends to ensuring vehicles run optimally, offering both the necessary components and the skilled labor to install them correctly.

Environment and Facilities

As part of a prominent Ford and Lincoln dealership, Stivers Ford Parts benefits from a state-of-the-art and meticulously maintained facility. The environment at Stivers Ford Lincoln, of which the parts department is a crucial component, is designed to be welcoming, comfortable, and efficient for customers. This typically includes a modern showroom, a comfortable customer lounge area, and a well-organized parts counter. The service bays are equipped with the latest diagnostic tools and repair technology, ensuring that technicians can accurately identify and resolve vehicle issues. Information indicates that Stivers Ford Lincoln boasts a new 36,000 sq ft facility, including a Ford Pro Elite Commercial Service Center, which is Iowa's first. This dedicated commercial facility offers over 24 repair stations and a comprehensive commercial parts operation, signaling a significant investment in providing top-tier service for both individual and fleet vehicles. The presence of factory-trained and Master Certified Technicians, including Diesel Experts, underscores the professionalism and advanced capabilities of their service environment.

The facility is designed to accommodate a high volume of service and parts requests, ensuring efficiency and minimizing wait times. The commitment to a transparent and stress-free service culture is evident in the design and operation of their various departments, reflecting a focus on providing extraordinary care to every customer. The expansive nature of their operations suggests a well-managed and organized space, prioritizing both customer comfort and operational excellence.

Comprehensive Services and Goods for Sale

Stivers Ford Parts, as a key part of Stivers Ford Lincoln, offers a comprehensive range of services and goods, encompassing both parts sales and automotive repairs under the "Auto Repair Stations" category. Their primary focus within the parts division is providing **genuine Ford and Lincoln OEM parts**. This is a significant advantage for customers, as OEM parts are manufactured to the exact specifications and quality standards of the original vehicle components, ensuring perfect fit, optimal performance, and longer longevity compared to many aftermarket alternatives. Their inventory is extensive, covering a wide array of parts from sunroof motors and A/C compressors to head gasket sets, brake lights, and radiators. If a specific part is not immediately in stock, they can quickly order it from Ford and have it delivered.

Beyond parts sales, Stivers Ford Lincoln offers an extensive suite of automotive services. These include routine maintenance such as **oil changes, tire rotations, and comprehensive vehicle check-ups**. Their service center handles a broad spectrum of repairs, including **engine diagnostics, transmission services, brake repair, suspension and steering work, and electrical system troubleshooting**. They are equipped to service not only Ford and Lincoln vehicles but also "most makes and models," particularly through their Ford Pro Elite Commercial Center, which caters to commercial vehicles from Class 1 to 7 and electric vehicles. This versatility makes them a go-to option for a diverse customer base.

Their Quick Lane® service offers rapid support for essential maintenance, including tire sales with a "Best Tire Prices-Guaranteed!" policy, free battery and brake inspections, and free lifetime rotations with tire purchase. They also offer mobile service, bringing factory-trained Ford technicians directly to customers for maintenance and repairs, providing unparalleled convenience.

Distinguishing Features and Customer Focus

Stivers Ford Parts and the broader Stivers Ford Lincoln dealership distinguish themselves through several key features that prioritize customer satisfaction and operational excellence. They are a **family-owned and operated dealership** that has been serving the area for over 45 years, establishing deep roots and trust within the Waukee community. This longevity speaks volumes about their consistent quality and reliable service.

A core feature is their unwavering commitment to **genuine OEM parts**. They emphasize that these parts are developed around Ford's arduous quality standards, undergo rigorous testing, and come with a customer-centric warranty. This ensures that customers receive the highest quality components for their vehicles, protecting their investment and maintaining vehicle integrity.

Their service department is staffed by **12 Ford Factory Master Certified Technicians and 5 Senior Master Technicians**, highlighting a superior level of expertise and training. This highly skilled team is capable of providing precise analysis and specialized technology for repairs. The "Ford President's Award" and being voted "Best Auto Dealer Domestic by Cityview Readers" for multiple years are strong testaments to their consistent delivery of a superior sales and service experience. They strive to create an atmosphere that encourages teamwork, integrity, and excellence, directly impacting the quality of service customers receive.

The offering of a **Ford-backed warranty for repairs** and the inclusion of **FordPass® Rewards** for service purchases further enhance the value proposition, providing added peace of mind and benefits for loyal customers. Their goal is to "exceed our customers' and employees' expectations and maintain their loyalty for a lifetime," reflecting a genuine dedication to building lasting relationships.

Promotional Information and Community Engagement

Stivers Ford Parts and Stivers Ford Lincoln actively engage in various promotional activities to provide value to their customers. While specific, time-sensitive promotions are constantly updated, they frequently offer **service and parts specials**. These can include rebates on tire purchases from leading brands (like Goodyear, Michelin, Continental), discounts on "The Works® Package" (a comprehensive vehicle inspection and oil change), and special offers on batteries.

They often have **FordPass® Rewards bonus points** tied to service and parts purchases, allowing customers to earn and redeem points for future services. Furthermore, specific programs like the **Military and First Responders Tire Discount Program** highlight their commitment to giving back to the community. The **Lincoln Parts Warranty**, offering two years of unlimited mileage and limited labor costs, is another significant benefit for parts purchased and installed at their facility.

Customers can easily check for current offers and specials by visiting their website or by directly contacting the parts and service departments. The phone numbers **(515) 987-7232** and **+1 515-987-7232** are readily available for inquiries regarding parts availability, service scheduling, or promotional details. Stivers Ford Lincoln's consistent recognition as a top dealership and their numerous awards, including the "Ford Motor Company President's Award," serve as ongoing endorsements of their commitment to customer satisfaction and operational excellence. Their continuous effort to provide a "different experience" emphasizes their dedication to transparency, stress-free service, and extraordinary care for all their customers in Waukee and the surrounding Iowa communities.

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