Steve's Auto

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 216-661-4030
- www.stevesautoparma.com
- 2801 Brookpark Rd, Cleveland, OH 44134, USA
Operating Hours
Steve's Auto Introduce
Steve's Auto is a trusted auto repair shop located in Cleveland, OH. Specializing in diagnostics, routine maintenance, and vehicle repairs, they are committed to providing high-quality service to their customers. The establishment is known for its honest and competent mechanics who have years of experience servicing various vehicles.
- Specialized Services: Comprehensive car repair services including general maintenance, diagnostics, and used car sales.
- Customer-Friendly Environment: A welcoming atmosphere where customers feel comfortable seeking advice and receiving reliable service.
Customers appreciate the straightforward approach and transparency in their services. However, it's important to note that experiences can vary, as highlighted by feedback such as one customer's positive experience with honest mechanics and another's cautionary tale about catalytic converter issues.
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Steve's Auto Customer Reviews
Honest competent mechanic. He's serviced five different used cars for me over the years. Sometimes doing work that was required and other times telling me when I didn't need something. I would not hesitate to take my car back there again.
Oct 01, 2023 · Edward Jacak
Last year, my fiancé and I came across Steve’s Auto as we were looking for a used vehicle for my fiancé. My fiancé met with him first and then I met both him and his wife while we handled paperwork to buy a used vehicle for him. Fast forward a few months later… my fiancés Jeep was having catalytic converter issues so he took it in to Steve who said he fixed the problem and charged a few hundred dollars. Mind you that this vehicle had a RECALL for the catalytic converter and he didn’t have it done properly. Fast forward a month later… same issue YET AGAIN! After giving this man several hundred dollars to NEVER EVEN touch the catalytic converter; we went somewhere else who told us that neither catalytic converter was replaced! talk about a headache and stressful situation but we will never be back to Steve’s Auto! I highly recommend you do your research before giving this place any time or money!!
Mar 16, 2023 · Stephanie Brubaker
Over the phone I was quoted a price for a repair. My sister has used him before and was pleased with his work. When he called with the actually price it was almost double what he quoted me. I decided not to have the work done so he wanted to charge me a service charge. One was never mentioned but that was ok. However, I did dispute the $68 fee with his wife as I was misquoted and drove 45 mins to get my car there. I offered to pay half the service fee which I think is fair, but his wife became irate and said, "this is riduculous" and then said, "come get your car and you and your sister never come back." What? What did my sister have to do with this? Then very rudely she said, "we don't want your kind of business" and hung up on me. My sister has never had a problem with them and has referred Steve to many, but his wife is very unprofessional, rude and very child like in that she had a temper tantrum for not getting her way. I didn't ask for anything for free, it was fair to pay half but instead she threw her tantrum and asked us both never to go back - as if I would. I feel bad for my sister but his wife is horrible. I hope she can afford losing his customers like this - especially when there's a service station on every corner. Watch out for this service station. I think Steve is good but the wife is something else! Get out of the business lady!
Apr 29, 2021 · Maria Rapitis
Engine in my vehicle was running very poor. My regular mechanic was not able to fix it and was going on vacation. Had a friend recommend Steve's. He diagnosed the problem and did the repairs timely and reasonably priced. Vehicle runs better than when I bought it almost 2 years ago. I highly recommend them. I am still loyal to my regular mechanic but he is planning on getting out of the business soon and I now will have a new mechanic.
Aug 06, 2015 · Stephen Bloom
Pleasant experience with both people I interact with there. Didn’t use them for auto repairs, but had a vehicle issue that they helped me out with. No questions asked. Went out of their way to help me. I appreciate something like that and it left a positive first impression in my mind when it comes to this place.
Dec 10, 2020 · Joshua
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