Smithtown Acura Parts Department

For Acura owners and independent repair shops in St. James, New York, the Smithtown Acura Parts Department serves as a crucial resource for genuine automotive components. Located at 780 Middle Country Rd, St James, NY 11780, USA, this department is an integral part of the larger Smithtown Acura dealership, operating within the "Auto Repair Stations" category by providing essential goods for vehicle maintenance and repair. You can reach the Parts Department directly at (631) 323-6175 or +1 631-323-6175.

As a dedicated parts department within a franchised dealership, the environment at Smithtown Acura Parts Department is typically professional, clean, and organized. The space is designed to stock and efficiently retrieve a wide range of Acura-specific components. Customers visiting in person would likely find a counter for inquiries and orders, potentially displays of popular accessories, and a system in place for quick order fulfillment. The direct connection to the Smithtown Acura service center means that technicians can readily access the parts they need for repairs, ensuring timely service for vehicles in the shop.

While specific customer reviews for the "Parts Department" alone are not readily available in the provided information, general reviews for Smithtown Acura as a whole often mention professionalism and customer satisfaction in various departments. Dealership parts departments typically aim for a high level of customer service, focusing on accurate part identification, knowledgeable staff who can answer technical questions, and efficient order processing. The emphasis is on providing authentic, manufacturer-approved components that ensure the integrity and performance of Acura vehicles. Any concerns, as sometimes arise in dealership settings related to pricing or specific interactions, would ideally be addressed by the dealership's overall customer service philosophy.

The primary service offered by Smithtown Acura Parts Department is the sale of genuine Acura Original Equipment Manufacturer (OEM) parts and accessories. This is a critical distinction from aftermarket parts, as OEM parts are designed and manufactured by Acura to the exact specifications of your vehicle, ensuring optimal fit, performance, and longevity. Their inventory typically includes, but is not limited to:

• Engine Components: Filters (oil, air, cabin), spark plugs, belts, hoses, timing chains, and other internal engine parts specifically for Acura models.
• Brake System Parts: Genuine Acura brake pads, rotors, calipers, and brake fluid.
• Suspension and Steering Parts: Shocks, struts, control arms, and other components vital for Acura's ride quality and handling.
• Electrical Components: Batteries, alternators, starters, sensors, and lighting components designed for Acura vehicles.
• Transmission Parts: Fluids, filters, and internal components for Acura's automatic and manual transmissions.
• Exterior Body Parts: Fenders, bumpers, mirrors, headlights, taillights, and other body components for collision repair or cosmetic upgrades.
• Interior Parts: Floor mats, cargo liners, trim pieces, and other interior accessories designed for a perfect fit.
• Accessories: A variety of genuine Acura accessories to personalize or enhance the vehicle, such as roof racks, running boards, splash guards, and infotainment upgrades.
• Fluids and Chemicals: All manufacturer-recommended fluids including engine oil, transmission fluid, coolant, and brake fluid, all formulated for Acura vehicles.

In addition to direct sales, the Parts Department plays a crucial supporting role for the dealership's service center, supplying technicians with the correct parts for routine maintenance, warranty work, and complex repairs. They also cater to Acura owners who perform their own maintenance or prefer to purchase genuine parts for independent mechanic installations.

Choosing the Smithtown Acura Parts Department offers several distinct advantages for Acura owners:

• Guaranteed OEM Quality: This is the most significant feature. Genuine Acura parts are manufactured to the same rigorous standards as the parts originally installed in the vehicle, ensuring precise fitment, optimal performance, and adherence to factory specifications. This eliminates compatibility issues often associated with aftermarket parts.
• Expert Staff Knowledge: The parts specialists at a dealership are typically factory-trained and possess in-depth knowledge of Acura vehicles. They can accurately identify the correct part number for a specific model and year, often requiring only the Vehicle Identification Number (VIN) to ensure accuracy.
• Warranty Coverage: Genuine Acura parts typically come with a manufacturer's warranty, providing assurance regarding their quality and reliability. This is a significant peace of mind factor for customers.
• Integration with Service Department: The seamless integration with the dealership's service department ensures that repairs done at Smithtown Acura use the correct parts, contributing to the overall quality and longevity of service work.
• Access to the Full Acura Catalog: Being a franchised dealer, they have direct access to the entire range of genuine Acura parts and accessories, including less common or specialized components that might be difficult to source elsewhere.
• Online Ordering (Potential): Many modern dealership parts departments offer the convenience of online parts ordering, allowing customers to look up parts and place orders for pick-up or delivery, though this specific feature for Smithtown Acura is not detailed in the provided information, it's a common practice.

For any Acura owner, especially those with newer vehicles or who value maintaining their car with factory-specified components, a genuine parts department like Smithtown Acura's is the preferred choice.

While specific "promotional offers" for the parts department itself are not provided in the given data, dealership parts departments often have promotions that include:

• Parts Specials: Discounts on common maintenance items (e.g., oil filters, air filters, brake pads) or seasonal accessory promotions. These are typically advertised on the dealership's website.
• Service and Parts Bundles: Special pricing when parts are purchased and installed by the dealership's service department.
• Online Coupons: Digital coupons or discounts available for online parts orders or in-store purchases.

The Smithtown Acura Parts Department's operational hours are typically aligned with the dealership's service department, often including weekdays and Saturday mornings for customer convenience. For the most accurate information on parts availability, pricing, current promotions, and specific hours, it is always recommended to directly contact the Smithtown Acura Parts Department at the provided phone numbers or visit their official dealership website. For Acura owners in St. James and the surrounding Long Island area, this department serves as the authoritative source for all their genuine Acura parts needs, ensuring their vehicles continue to perform at their best.