Sal's Auto Body

Sal's Auto Body ico

(125 reviews)

Auto Repair StationsNew YorkSuffolk CountySaint JamesMiddle Country Road

Suffolk County . New York

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 631-265-9029
  • www.salsautobodystjames.com
  • 644 Middle Country Rd #7, St James, NY 11780, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Sal's Auto Body Introduce

Welcome to Sal's Auto Body, located at 644 Middle Country Rd #7, St James, NY 11780, USA. As a distinguished member of the Auto Repair Stations category, Sal's Auto Body has garnered high praise from local users for its exceptional services and commitment to quality. Based on the glowing testimonials available online, Sal's Auto Body appears to be a leading choice for comprehensive auto body repairs in the St James area.

The environment at Sal's Auto Body is noteworthy, with one customer specifically highlighting its cleanliness, stating that the place was "as clean as a doctors office." This attention to cleanliness suggests a professional and organized operation, instilling confidence in customers regarding the care and handling of their vehicles. A clean environment can also reflect a meticulous approach to their work, implying a high standard of service throughout the repair process.

Sal's Auto Body offers a comprehensive range of services within the Auto Repair Stations category, specializing in collision repair and auto body work. Based on the detailed feedback from satisfied customers, their key services include:

  • Collision Repair: Handling vehicles with extensive damage, including structural issues such as frame damage. One customer's experience with their 2018 Trackhawk, which sustained significant driver-side and frame damage, attests to Sal's Auto Body's capability in managing complex collision repairs.
  • Body Work: Repairing dents, scratches, and other cosmetic damage to restore vehicles to their pre-accident condition or better. The emphasis on matching body lines and achieving perfect paintwork indicates a high level of skill in bodywork.
  • Painting: Providing immaculate paint jobs that seamlessly match the original factory finish. Customers have specifically praised the perfection of the paintwork, suggesting a keen eye for detail and high-quality materials.
  • Frame Repair: Addressing and repairing frame damage, a critical aspect of ensuring a vehicle's structural integrity and safety after a significant collision. The successful repair of a vehicle with frame damage highlights their expertise in this area.
  • Use of OEM Parts: A significant feature emphasized by a reviewer is the commitment to using only Original Equipment Manufacturer (OEM) parts. This assures customers that their vehicles are being repaired with components that meet the manufacturer's exact specifications, ensuring quality, fit, and performance.
  • No Bondo or Cutting Corners: The explicit mention of not using bondo or cutting corners reinforces the dedication to quality repairs and ethical practices. This suggests a commitment to doing the job right, ensuring the longevity and integrity of the repairs.
  • Insurance Claim Handling: Sal's Auto Body streamlines the repair process for customers by handling the entire insurance claim process from start to finish. This relieves a significant burden from the vehicle owner, making the post-accident experience smoother and less stressful.
  • Rental Car Assistance: Providing rental car arrangements for customers while their vehicles are being repaired further demonstrates their commitment to customer convenience and minimizing disruption.

The features of Sal's Auto Body that stand out, based on customer experiences, are numerous and contribute to their positive reputation:

  • Immaculate Workmanship: Customers consistently praise the quality of the repairs, with descriptions like "absolutely immaculate" and "looked better then before the accident and as good as the day it rolled out of the showroom." This highlights their skilled technicians and attention to detail.
  • Exceptional Customer Service: The positive interactions with Sabrina, Laura, and Neal, as mentioned in the reviews, indicate a team that is a "pleasure to work with" and dedicated to looking after their customers.
  • Efficient Operation: Despite handling a large volume of vehicles (200 plus at a time), Sal's Auto Body is described as running "like a well oiled machine," suggesting efficient processes and management.
  • Attention to Detail: The focus on matching body lines and achieving perfect paintwork demonstrates a commitment to precision and high-quality finishes.
  • Trustworthiness and Integrity: The assurance of using only OEM parts and not cutting corners builds trust and assures customers of the quality and longevity of the repairs.
  • Comprehensive Service: Handling the entire process from vehicle drop-off to pick-up, including insurance claims and rental arrangements, provides a hassle-free experience for customers.

Currently, there is no specific promotional information available for Sal's Auto Body in the provided data. However, the consistently positive reviews and the emphasis on high-quality work and customer service can be considered a form of "promotion" through word-of-mouth and online testimonials. Local users seeking top-tier auto body repair services may find the assurance of immaculate work, OEM parts, and hassle-free insurance handling to be compelling reasons to choose Sal's Auto Body.

To experience the exceptional service and quality work that Sal's Auto Body is known for, local users in St James, NY, and surrounding areas can contact them at (631) 265-9029 or +1 631-265-9029. Their location at 644 Middle Country Rd #7 is easily accessible. Potential customers are encouraged to call to discuss their specific repair needs, request estimates, and learn more about how Sal's Auto Body can restore their vehicles to their optimal condition.

In conclusion, Sal's Auto Body stands out as a premier Auto Repair Station in St James, NY, renowned for its immaculate repair work, commitment to using OEM parts, efficient handling of insurance claims, and exceptional customer service. The positive testimonials from satisfied customers highlight their professionalism, attention to detail, and dedication to quality. For local users seeking the highest standard of auto body repair, Sal's Auto Body appears to be a trusted and reliable choice, promising to restore vehicles to their pre-accident condition or even better, with a seamless and stress-free experience.

Sal's Auto Body Photos

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Sal's Auto Body Location

Sal's Auto Body Customer Reviews

Sabrina and her team were a pleasure to work with! First impressions were amazing the place was as clean as a doctors office. I’m picky about my truck and the work was absolutely immaculate all body lines matched and the paint was perfect too! Definitely will be a returning customer!

Jul 27, 2023 · Dominick Giangreco

Huge Thanks to Laura, Sabrina, Neal and everyone else at Sals Auto Body! I’ve been to quite a number of facilities in my years owning vehicles, but none compare to this place. For a place handling 200 plus vehicles at a time it runs like a well oiled machine!!! My 2018 Trackhawk had extensive damage to the driver side, including frame damage, after someone ran a red light at about 30mph and t-boned me. When I picked up my vehicle after the repair, it looked better then before the accident and as good as the day it rolled out of the showroom!!! If you’re looking for the right job to be done with only OEM parts and no bondo or cutting corners then this is where you need to bring your vehicle!!! They handle the entire process from the day you drop off your vehicle until the day it’s ready to be picked up. Rental was waiting and not once did I have to deal with the insurance company!!

Jan 05, 2020 · Ronald Hesselbarth

I came here to repair my rear bumper. Sabrina is an asset and for us a godsend. She is the best, brightest and most knowledgeable in the business. She puts me at ease and was very thorough. Ariel, was just as thorough and reassuring. He told me what he was going to do and did exactly that. It was just what I needed after having to deal with the stress of an accident, physical therapy, poorly done work elsewhere, etc. The customer service, and work that was done was EXEMPLARY! My truck looks amazing! I will definitely be getting more work done with this shop. I was beyond satisfied.

Apr 03, 2023 · Martius Seymore

Great place for Auto Body repair. So far my car is looking good. One recommendation is to improve communication or progress report with customers. Asides that be rest assured your car comes out like brand new. Below is a before and after picture

Jan 10, 2023 · IK Peter

There is not a single negative comment I can make. There are more positive comments than space allows. The workers behind the front desk greeted me with respect and concern for my car’s needs. As I sat waiting for my car, I could overhear them providing that same earnest tone to every phone call that came in. The manager (Ariel) and other technicians were completely dedicated to my full satisfaction before they wished me a good day as I drove off their lot. Full care for my car, knowledge of the many facets of their industry, and meticulous attention to detail ranks them head and shoulders above any auto body shop I have ever dealt with in the past. Sal’s Auto Body is most definitely my shop of choice. Easily!

Mar 22, 2024 · Dr. Peter Suski