Skalnek Ford Parts Department

The Skalnek Ford Parts Department, located at 941 S Lapeer Rd, Orion Township, MI 48362, USA, is an essential component of the well-established Skalnek Ford dealership. Serving the Lake Orion and Orion Township communities, this department is dedicated to providing genuine Ford and Motorcraft OEM (Original Equipment Manufacturer) parts and accessories. Customers can contact the parts department directly at (248) 693-6241 or via mobile at +1 248-693-6241. Their operating hours generally align with the service center: Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM, with Sunday closures.

The environment of a dealership parts department like Skalnek Ford's is typically a well-organized and stocked facility. While it may not feature the spacious customer lounges of the service center, it is designed for efficiency and accessibility. You would likely find a dedicated counter where parts specialists assist customers, both those coming in person and those needing phone assistance. The back areas consist of extensive shelving units holding a vast inventory of common Ford parts, from filters and spark plugs to more specialized engine or body components. The focus is on providing quick and accurate retrieval of the correct part for each vehicle, whether for a DIY enthusiast or for the dealership's own service technicians. The atmosphere emphasizes order and technical knowledge, ensuring that the right component is identified and supplied.

The primary service offered by the Skalnek Ford Parts Department is the sale of genuine Ford and Motorcraft parts and accessories. These are not just any auto parts; they are components specifically designed, engineered, and tested by Ford to meet the exact specifications of your vehicle. This ensures optimal fit, performance, and longevity. The range of parts available is extensive and includes, but is not limited to:

• Engine Components: Filters (oil, air, cabin), spark plugs, belts, hoses, fluids (oil, transmission, coolant).
• Brake System Parts: Brake pads, rotors, calipers, and related hardware.
• Suspension and Steering Components: Shocks, struts, control arms, and tie rods.
• Electrical Components: Batteries, alternators, starters, and various sensors.
• Body Parts: Fenders, bumpers, mirrors, and lighting components for collision repair.
• Accessories: Floor mats, cargo organizers, remote starters, bed liners, and other customization options.
• Maintenance Items: Wiper blades, bulbs, and other common wear-and-tear parts.

Beyond simply selling parts, the department also offers expertise. Their parts specialists are knowledgeable about Ford vehicles and can assist customers in identifying the correct part for their specific make, model, and year, often using a vehicle's VIN (Vehicle Identification Number) for precision. They cater to both individual customers who prefer to perform their own repairs and to independent mechanics or body shops who require authentic Ford components.

Key features that distinguish the Skalnek Ford Parts Department revolve around quality, expertise, and convenience:

• Genuine OEM Parts: This is the cornerstone of their offering. Using genuine Ford parts ensures that the components are identical to those originally installed in the vehicle, providing the best possible fit, durability, and performance, and maintaining the vehicle's warranty. Many OEM parts also come with their own warranty (e.g., Ford Parts are covered for a full two years with unlimited mileage, including labor costs).
• Knowledgeable Staff: The parts experts are trained to understand the intricate details of Ford vehicles and their components. They can guide customers through complex part selections, ensuring they get exactly what they need.
• Extensive Inventory: A well-stocked department means that commonly needed parts are readily available, minimizing wait times for repairs. For less common parts, they can efficiently order and expedite delivery.
• Online Ordering Capability: For added convenience, customers can often order parts online through the dealership's website. This allows individuals to input their vehicle information (including VIN for accuracy) and specify the parts they need, which are then confirmed by the parts team before being ordered or prepared for pickup. This streamlines the process for busy customers.
• Support for Service Center: The parts department works hand-in-hand with the Skalnek Ford Service Center, ensuring that technicians have immediate access to the necessary genuine parts for customer vehicles undergoing maintenance or repair. This seamless integration contributes to the efficient turnaround times praised by service customers.

Promotional information for the Skalnek Ford Parts Department often highlights the benefits of using genuine OEM parts, emphasizing their reliability, perfect fit, and the peace of mind that comes with manufacturer-backed quality. While specific promotions for the parts department aren't always separated from the overall dealership specials, they might be included in service package deals or offers on common maintenance items. The dealership's overall reputation for excellent customer service and its long-standing presence in the community (since 1964) inherently promotes all its departments, including parts. The ability to order parts online and the promise of dedicated assistance from parts experts are key promotional messages, aiming to assure customers that they will receive the correct, high-quality components for their Ford vehicle needs. Although specific customer reviews directly referencing the parts department are not available in the provided information, the positive feedback for the Skalnek Ford Service Center, which relies heavily on the parts department, suggests a generally positive experience with the dealership's overall operations, including the quality and availability of parts.