Sernio's Auto Body

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  • +1 201-795-1673
  • www.serniosautobody.com
  • 896 Communipaw Ave, Jersey City, NJ 07304, USA

Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 7:00 AM
Sunday Closed

Sernio's Auto Body Introduce

Sernio's Auto Body is a well-established auto repair station located at 896 Communipaw Avenue, Jersey City, NJ 07304. Since its inception in 1981, this facility has been dedicated to providing a wide array of auto repair and collision services, striving to keep vehicles safe and secure on the road. As a comprehensive auto repair station, Sernio's Auto Body offers a diverse range of services and goods for sale, catering to the needs of local vehicle owners.

The environment at Sernio's Auto Body is designed to be welcoming and efficient, focusing on providing a smooth experience for customers who are often dealing with the stress of vehicle damage. The shop is equipped with high-quality equipment, parts, and materials to ensure that all repairs meet or exceed industry standards. While specific details about the waiting area or customer amenities are not explicitly detailed, the emphasis on customer service suggests a professional and helpful atmosphere from the moment a client arrives.

Sernio's Auto Body specializes in auto collision repair, handling everything from minor dings to major accident damage. Their services are extensive and cover various aspects of vehicle restoration and maintenance. These include, but are not limited to:

  • Minor Collision Repair: For smaller damages, they offer meticulous repair services to restore the vehicle's aesthetic and structural integrity.
  • Major Collision Repair: In cases of significant accidents, they are equipped to undertake comprehensive repairs, focusing on restoring the vehicle to its pre-collision condition, including safety features like airbags and crumple zones.
  • Mechanical Repair: Beyond bodywork, Sernio's Auto Body provides a full spectrum of mechanical repair services, ranging from routine vehicle maintenance to more complex mechanical issues. This makes it a one-stop shop for various automotive needs.
  • Paintless Dent Repair: A cost-effective solution for removing small dents and dings without affecting the original paintwork.
  • Auto Glass Repair: Addressing chips, cracks, or shattered glass in windows and windshields.
  • 24/7 Tow Assistance: Recognizing that breakdowns and accidents can happen at any time, Sernio's Auto Body offers round-the-clock tow assistance to help stranded motorists get their vehicles to the shop for repairs.
  • Rental Car Assistance: To minimize disruption to daily routines, they assist customers in arranging rental cars while their vehicles are being repaired.
  • Insurance Claims Assistance: Navigating insurance claims can be complex. Sernio's Auto Body provides guidance and assistance throughout the entire claims process, from initial paperwork to final settlement.
  • Free Estimates: Customers can obtain a clear understanding of the repair costs before committing to any services.
  • Complementary Shuttle Services: Within a 10-mile radius, Sernio's Auto Body offers shuttle services for customer convenience.

A key feature of Sernio's Auto Body is its team of highly skilled and certified technicians. They employ I-CAR® and ASE certified professionals, indicating that their staff has undergone rigorous training and demonstrated expertise in modern automotive repair techniques and technologies. Furthermore, Sernio's Auto Body is a factory-certified collision center for several major vehicle brands, including Honda, Acura, Nissan, Infiniti, Chrysler, Hyundai, and Kia. This factory certification ensures that repairs on these specific makes are performed to the manufacturers' exact specifications, using genuine parts and approved methods, which is crucial for maintaining vehicle warranties and safety standards.

Sernio's Auto Body also stands behind its workmanship with a National Lifetime Guarantee. This commitment to quality assures customers that the repairs performed are durable and reliable. The business prides itself on providing excellent customer service, aiming to make the repair process as smooth and transparent as possible. Feedback from customers often highlights the professionalism and helpfulness of the staff, and the consistent communication regarding repair progress.

In terms of promotional information, Sernio's Auto Body emphasizes its long-standing reputation for quality and customer satisfaction, built since 1981. Their website clearly outlines their comprehensive services, commitment to certified technicians, and the lifetime guarantee. They make it easy for potential customers to reach them through phone calls at 201.795.1673 or by stopping by their shop during business hours: Monday to Friday from 7:00 AM to 5:00 PM, and Saturday from 7:30 AM to 12:00 PM (for estimates only). Online contact forms are also available for convenience. While specific current promotions like discounts or special offers are not publicly detailed, their core promotional message revolves around their reliability, expertise, and commitment to restoring vehicles to their pre-accident condition safely and efficiently.

Sernio's Auto Body Location

Sernio's Auto Body Customer Reviews

Bad experience with these people, no respect for time management they just nice before they take your car and after that they start talking rude. They put an estimate of 9000$ for 2017 Toyota Corolla and they left the left fender with no repair said the insurance didn’t approve it . Called me you car is ready for pick up I went there they said not today we sorry and kept it for 3 days more total of 25 days I don’t recommend any one to deal with that auto body for repairs

Jan 02, 2025 · sherif shero

Great service! High-quality Volvo certified repairs. Jessica was excellent with the repair updates and in helping me with the insurance claims process. Marvin was great in explaining the work involved, he made sure my car was spotless!

Jan 24, 2025 · chet ruivivar

Eevery time I’m at this place im always treated like family, friendly people friendly Place car gets done on time with great work and guarantee

May 08, 2025 · luis garabito

I had collision repair done here for an accident I had back in June, and I'm very satisfied with my experience. The staff was helpful with my estimate and walking me through the repair process and insurance. Although the initial estimate wasn't available as soon as hoped, they more than made up for it by finishing ahead of schedule with repairs. And their work was excellent: my car looks and runs like the accident never happened! I'd definitely recommend these folks for any collision repair.

Oct 01, 2024 · David Lieb

Very slow, and the customer support is bad. I brought my car for an estimate on June 12 for a few scratches on the bumper, wheel arch molding and headlight (see the photo). They told me they would order parts first, so that I don’t have to wait while my car just sits there. Makes sense. In 4 weeks, by July 8, the parts were finally there and I brought my car in. They promised it would be ready within a week. However, later I received a text message saying it would be ready by July 23. It’s 15 days to remove and reinstall three plastic parts (even keeping in minds the cameras and sensors in them). I tried calling them to ask for explanations, but they just said they would call me back and hung up. No one ever called me back. I called again the next day and again - promised to call me back and never did. After I called the third time, they finally told me the car would be ready by July 19 (so, 11 days instead of 15). I will update my review with the repair quality assessment when I have my car back.

Jul 16, 2024 · Anton Kan