Hudson Subaru Service

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  • +1 800-518-0804
  • www.hudsonsubaru.com
  • 949 Communipaw Ave, Jersey City, NJ 07304, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed

Hudson Subaru Service Introduce

Hudson Subaru Service, located at 963 Communipaw Ave, Jersey City, NJ 07304, functions as the authorized service and parts department for Subaru vehicles in the local area. While falling under the broad "Auto Repair Stations" platform category, its specific role is to provide specialized maintenance, diagnostic, and repair services tailored exclusively for Subaru models. This strong affiliation with the manufacturer ensures that the facility operates with the latest Subaru-specific tools, diagnostic equipment, and adheres to factory-approved repair procedures, setting it apart from independent repair shops. This dedication to the Subaru brand means customers can expect unparalleled expertise and access to genuine Subaru parts, crucial for maintaining the unique engineering and performance of their vehicles, such as the Boxer engine and Symmetrical All-Wheel Drive system.

The environment at Hudson Subaru Service is typically designed to reflect Subaru's brand values of reliability and customer satisfaction. Upon entering, customers are usually greeted in a clean, well-lit, and organized service reception area. This space serves as the primary point of contact where service advisors discuss vehicle needs, explain recommended services, and provide transparent estimates. Amenities in the waiting area often include comfortable seating, complimentary Wi-Fi, and refreshments, designed to make the waiting experience as pleasant as possible. The service bays are state-of-the-art, equipped with specialized lifting equipment, diagnostic tools, and repair apparatus specifically calibrated for Subaru vehicles. The technicians working in these bays are Subaru-Certified, meaning they have undergone rigorous training directly from Subaru of America, staying current with the latest vehicle technologies, complex systems, and recommended service protocols. The parts department, seamlessly integrated into the dealership, maintains a comprehensive inventory of Genuine Subaru Parts, ensuring that any replacement components are precisely engineered to fit and perform as the original.

Hudson Subaru Service offers a comprehensive array of services specifically for Subaru vehicles, ensuring that every aspect of the vehicle's health is addressed. These services include, but are not limited to:

  • Routine Scheduled Maintenance: This encompasses all factory-recommended services at specific mileage intervals, such as oil changes, tire rotations and balancing, brake inspections, fluid checks and replacements (including transmission fluid, coolant, and differential fluid), and comprehensive multi-point inspections to identify potential issues early.
  • Advanced Diagnostic and Repair: Utilizing cutting-edge Subaru diagnostic equipment, technicians can accurately pinpoint and resolve complex issues related to the Boxer engine, Symmetrical All-Wheel Drive system, transmission, electrical systems, EyeSight Driver Assist Technology, and other advanced components unique to Subaru.
  • Warranty Repairs: As an authorized Subaru service center, Hudson Subaru Service is equipped to perform all repairs covered under the manufacturer's warranty, ensuring that eligible services are completed at no charge to the customer and in strict accordance with Subaru's guidelines.
  • Recall Services: They are responsible for executing all safety recalls and service campaigns issued by Subaru, ensuring that critical updates and repairs are performed to maintain vehicle safety and compliance.
  • Brake Services: Comprehensive brake inspections, replacement of brake pads and rotors, brake fluid flushes, and repair of anti-lock braking systems (ABS), all using genuine Subaru brake components.
  • Tire Sales and Service: Offering a wide selection of tires approved for Subaru vehicles, along with professional mounting, balancing, rotation, and flat repair. They understand the importance of matching tire types for the Symmetrical All-Wheel Drive system.
  • Battery Testing and Replacement: Accurate assessment of battery health and replacement with genuine Subaru batteries when necessary, ensuring optimal electrical system performance.
  • Genuine Subaru Parts: The sale and installation of authentic Subaru Original Equipment (OE) parts. These parts are identical to those installed on the vehicle during manufacturing, ensuring perfect fit, long-term reliability, and maintaining the vehicle's performance integrity.
  • Wheel Alignment: Precision wheel alignment services performed by specialized equipment to ensure optimal handling, even tire wear, and fuel efficiency, especially critical for Subaru's AWD system.
  • Vehicle Accessories: Sales and professional installation of a wide range of genuine Subaru accessories designed to enhance vehicle functionality, appearance, or cargo capacity.
The overall aim is to provide a comprehensive, manufacturer-backed solution for all Subaru owners, ensuring their vehicles perform safely and reliably for years to come.

Key features of Hudson Subaru Service revolve around its authorized status and commitment to Subaru's engineering principles. The primary feature is the presence of Subaru-Certified Technicians, who possess specialized training directly from Subaru, making them experts in the unique Boxer engine and Symmetrical All-Wheel Drive systems. The exclusive use of Genuine Subaru Parts is another critical feature, ensuring that all replacement components meet the strict quality, safety, and performance standards set by the manufacturer. This is particularly important for maintaining the intricate balance and engineering of Subaru vehicles. Many customers appreciate the convenience of online service scheduling through the dealership's website, allowing them to book appointments easily and efficiently. While specific customer reviews for "Hudson Subaru Service" are not universally available, authorized Subaru service centers generally receive praise for their comprehensive knowledge of Subaru vehicles, their ability to diagnose complex issues accurately, and their adherence to factory warranty procedures. The focus on proactive maintenance and addressing recalls promptly is also a common and valued feature of authorized dealerships.

However, it is also important to consider that customer experiences can vary, even within a network of authorized service centers. Common challenges that can arise at any busy dealership service department, and which customers might occasionally report, include longer wait times during peak hours, potential communication gaps if not managed carefully, or the perception of higher costs compared to independent shops (though this is often offset by the use of genuine parts and specialized expertise). While no specific negative reviews for "Hudson Subaru Service" are provided, general feedback for dealerships sometimes involves wait times for parts, especially for less common components, or the occasional push for additional services. Customers should always feel comfortable asking for explanations regarding recommended services and their associated costs. It is always advisable for customers to communicate openly with their service advisor and ask for detailed explanations of services performed and parts replaced.

Promotional information for Hudson Subaru Service would typically be available through their official dealership website, email newsletters, and in-store signage. Common service specials and promotions often include:

  • Oil Change Specials: Discounted prices on conventional or synthetic oil changes, frequently bundled with a multi-point inspection.
  • Tire Offers: Promotions on the purchase of new tires recommended for Subaru vehicles, such as "Buy 3 Get 1 Free" or rebates, often including complimentary mounting and balancing.
  • Brake Service Discounts: Savings on brake pad replacement, rotor resurfacing, or complete brake system inspections using genuine Subaru components.
  • Wheel Alignment Specials: Discounts on precision wheel alignments, essential for tire longevity and optimal handling, especially for AWD vehicles.
  • Battery Testing and Replacement Offers: Free battery health checks and discounts on genuine Subaru battery replacements.
  • Seasonal Maintenance Packages: Special pricing on comprehensive checks tailored for specific seasons (e.g., winter or summer readiness inspections).
  • Parts & Accessories Discounts: Occasional sales on genuine Subaru parts and accessories, encouraging customization or necessary replacements.
These promotions are periodically updated and are designed to provide value for routine maintenance and necessary repairs. Local users are encouraged to visit the Hudson Subaru website's service specials section or contact the service department directly to inquire about current offers and to schedule their vehicle's service, ensuring they benefit from specialized Subaru care and available savings.

Hudson Subaru Service Location

Hudson Subaru Service Customer Reviews

I just got a car from Hudson Subaru and team was extremly helpful in helping selecting a car, test drive and they patiently answered all my questions. After purchsing a car, Manuel helped us to prepare all the necessary documents quickly. Highly recommended!! If you go there ask for Manuel, he is very professional and knowledgeable in his field.

Mar 10, 2025 · davit tabatadze

I bring my cars here for oil changes. No appointment is necessary although I recommend arriving at 9 a.m. if you are planning to wait for the work to be completed. Service typically takes two hours, and there is a large waiting area where people work on laptops in large leather armchairs.

May 02, 2024 · Kathy Zucker

Dave and his team consistently deliver exceptional service, maintaining both my STI and Ascent with care and expertise. The Hudson Subaru Service Department truly stands out, thanks to Dave’s professionalism, and courtesy. He’s always ready to help and ensures a smooth, positive experience every time. Whether it’s routine maintenance or car repairs, Dave goes above and beyond to assist, showing that he genuinely cares about his customers. Each visit is a pleasure, and I highly recommend Dave and his team for top-notch service!

Nov 15, 2024 · Patrick Delos Reyes

Hudson Subaru Service Department is top-notch, thanks to Al, the service manager. Al is always professional, courteous, and ready to help. He has consistently assisted with my car repairs and maintenance, making each visit a pleasure. It’s clear that he genuinely cares about his customers and goes above and beyond to ensure a smooth and positive experience. Thank you, Al, for your outstanding service!

Oct 30, 2024 · Yue Yu

The staff is really helpful and diligent. The service is excellent! Very fair in pricing! Every person there is friendly and very accommodating. Extremely knowledgeable mechanics with excellent customer service.

Nov 16, 2024 · kelle scott-couch