Roger's Auto Repair

Roger's Auto Repair, situated at 151 Chautauqua Ave, Lakewood, NY 14750, USA, operates within the category of Auto Repair Stations, offering various services to vehicle owners in the local community. As a professional establishment, it aims to provide automotive solutions for a range of car maintenance and repair needs.

Regarding the environment of Roger's Auto Repair, as a typical auto repair station, one would expect a functional and practical setup designed for vehicle servicing. While specific details about the waiting area aesthetics or garage layout are not extensively provided in public information, the focus of such facilities is generally on efficiency and the proper handling of vehicles. Customers should anticipate a workshop environment equipped with the necessary tools and bays for automotive diagnostics and repairs. The location itself, on Chautauqua Ave, suggests accessibility within Lakewood, NY, making it a convenient option for residents needing car services.

Roger's Auto Repair generally offers a spectrum of services consistent with a full-service Auto Repair Station. These typically include routine maintenance procedures such as oil changes, tire rotations, and fluid checks, which are fundamental to vehicle upkeep. More complex mechanical repairs are also part of their offerings, often encompassing systems like brakes, suspension, exhaust, and engine diagnostics. Given the customer feedback, it's clear that transmission issues are among the services they handle. While the reviews provided specifically highlight a customer's experience with a transmission problem involving a fluid change and further diagnostic steps, it indicates their capacity to address such specialized areas. Other common services for auto repair stations might include battery checks and replacements, wheel alignments, and air conditioning system services, although these are not explicitly detailed in the provided customer feedback.

The features of Roger's Auto Repair, based on the provided customer reviews, offer a mixed perspective. On one hand, the shop engaged in initial diagnostic steps, including a test drive and a fluid change for a truck experiencing hard shifting. This demonstrates a standard approach to troubleshooting vehicle issues. The suggestion to drive 1,000 miles before considering a transmission tear-down also reflects a diagnostic process aiming to observe if a simpler solution, like a fluid change, resolves the problem. This could be viewed as a measured approach to avoid unnecessary costly repairs. However, the customer's repeated review highlights a significant concern: the problem with hard shifting and grinding persisted despite the initial intervention, and the customer expressed skepticism about hard shifting being "normal" for a truck with only 46,000 miles. This suggests that in this specific instance, the issue was not fully resolved, and the customer felt the root cause was not identified. This aspect of the feedback points to a potential area where the effectiveness of their diagnostics could be perceived differently by customers. The reviews reiterate the same experience twice, underscoring the customer's dissatisfaction with the outcome of their transmission repair visit.

As for promotional information, specific current promotions or special offers for Roger's Auto Repair are not included in the provided data. Auto Repair Stations commonly use various promotional strategies to attract and retain customers. These might include:

• Introductory discounts for new customers.
• Seasonal specials on services like tire changes during winter/summer, or air conditioning checks.
• Package deals on routine maintenance such as oil changes combined with tire rotations or multi-point inspections.
• Loyalty programs or discounts for repeat customers.
• Online coupons or social media promotions.

To inquire about any ongoing promotions or specific pricing for services, potential customers would need to contact Roger's Auto Repair directly at (716) 763-6581 or +1 716-763-6581. The absence of explicitly positive promotional feedback from the provided customer reviews means that any current marketing efforts are not highlighted in the available information. Therefore, customers should directly reach out to ascertain any benefits or deals offered.

In conclusion, Roger's Auto Repair at 151 Chautauqua Ave, Lakewood, NY, functions as an Auto Repair Station providing various automotive services, including attention to transmission issues. While they implement standard diagnostic procedures, the customer feedback provided indicates an instance where a persistent issue was not fully resolved to the customer's satisfaction. Potential customers should consider the range of services offered and contact the facility directly for specific inquiries regarding their needs and any available promotions.