Shults Express Lube & Tire

Shults Express Lube & Tire ico

(54 reviews)

Auto Repair StationsNew YorkChautauqua CountyLakewoodEast Fairmount Avenue

Chautauqua County . New York

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  • Intro
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  • Location
  • Reviews
  • +1 716-763-7386
  • www.shultsauto.com
  • 181 E Fairmount Ave, Lakewood, NY 14750, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Shults Express Lube & Tire Introduce

Shults Express Lube & Tire, situated at 181 E Fairmount Ave, Lakewood, NY 14750, USA, operates as a leading establishment within the "Auto Repair Stations" platform category. This business specializes in rapid automotive maintenance and tire services, aiming to provide efficient and reliable solutions for local vehicle owners. Customers can easily reach them by phone at (716) 763-7386 or +1 716-763-7386 for appointments or inquiries.

The environment at Shults Express Lube & Tire is designed to facilitate quick and professional service. As an "Express Lube & Tire" center, the layout prioritizes efficiency, often featuring multiple bays for simultaneous vehicle servicing to minimize wait times. The service area would be well-equipped with state-of-the-art machinery for oil changes, tire mounting and balancing, and vehicle inspections. It's likely to be clean and organized, reflecting a commitment to professionalism in automotive care. For customers, there would be a welcoming reception area where they can check in and discuss their service needs. The waiting area, as highlighted in customer reviews, is often described as "clean" and comfortable, indicating that the business values the customer's experience even during short waits. The overall ambiance aims to be one of professionalism and warmth, creating a positive interaction for those seeking quick and reliable car care. Located on East Fairmount Avenue, the facility is easily accessible, likely having clear signage and sufficient parking to accommodate customer vehicles throughout the day.

Shults Express Lube & Tire offers a focused yet comprehensive range of services, particularly excelling in rapid turnarounds for common automotive needs. Their primary services, as suggested by their name, include express oil changes and tire services. Oil changes are a fundamental part of vehicle maintenance, and "Express Lube" implies a commitment to speed and convenience for this essential service. Tire services would encompass sales of new tires, tire installation, balancing, rotation, and flat repair. Beyond these core offerings, customer reviews indicate that they also provide New York State vehicle inspections. This is a crucial service for vehicle owners in New York, ensuring their cars meet safety and emissions standards. Furthermore, customer testimonials reveal their willingness to go "above and beyond," as evidenced by their assistance in diagnosing an engine issue, even when it wasn't directly related to a service they performed. Another review highlights their proactive approach to safety, replacing a driver's side brake light without charge during an inspection. This suggests they also perform minor repairs and checks that contribute significantly to vehicle safety and customer convenience. While their main focus is on express services, their demonstrated capability to diagnose other issues hints at a broader, underlying mechanical expertise that can address more than just quick lube and tire concerns.

The features of Shults Express Lube & Tire are strongly characterized by their exceptional customer service and efficiency. The "Express" in their name signifies a commitment to quick service without compromising quality, making them ideal for individuals with busy schedules. A key feature, as noted by customers, is their willingness to "go above and beyond," offering help and diagnoses even when not strictly required by their service contract. This level of proactive customer care builds significant trust and loyalty. The staff's professionalism, competence, and "warm reception" are consistently praised, creating a welcoming and reassuring environment for customers. The ability to accommodate early arrivals for appointments, minimizing customer wait times, is another notable feature that enhances the service experience. Furthermore, the provision of complimentary services, such as replacing a brake light during an inspection without charge, demonstrates a strong commitment to customer satisfaction and safety, adding significant value. Their focus on providing "quality, experienced service and a friendly team that will get you in and out in no time" underscores their core operational strengths. Their reputation as a "highly, highly recommended service" is a testament to these features, emphasizing their reliability and customer-centric approach.

In terms of promotional information, Shults Express Lube & Tire benefits immensely from positive word-of-mouth and customer testimonials. The enthusiastic recommendations from satisfied customers serve as their most effective form of promotion. Their business model, centered around "Express Lube & Tire," inherently promotes speed and convenience, appealing to a wide range of drivers who value their time. Local advertising, if utilized, would likely highlight their prompt service for oil changes and tire needs, along with their expertise in vehicle inspections. The anecdotes of their "above and beyond" service, such as diagnosing engine issues or replacing a brake light for free, are powerful examples that they could leverage in their marketing to showcase their commitment to customer care and value. Their convenient location on East Fairmount Avenue in Lakewood, NY, makes them an accessible option for residents and commuters in the area. By consistently delivering on their promise of quick, professional, and genuinely helpful service, Shults Express Lube & Tire cultivates a strong local reputation. Their dedication to fostering long-term relationships through courtesy and hospitality, as well as their commitment to "Quality Work at a Fair Price," form the bedrock of their promotional message, attracting customers seeking reliable and trustworthy automotive care in the community.

Shults Express Lube & Tire Photos

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Shults Express Lube & Tire Location

Shults Express Lube & Tire Customer Reviews

They always take care of you and go above and beyond when they do not have to. There was a time when something was wrong with my engine and I thought it was because of a faulty oil change, but they still took it in, took a look and helped to diagnose it.t

Mar 24, 2018 · Khalifa Niasse

Had to get my car inspected. Arrived a half-hour early to my appointment. No problem, they got me in early, waited only 15 minutes. Car passed inspection and found out I had a driver side brake-light out which they replaced WITHOUT charge. Extremely professional service, competent, warm reception, clean store. Highly, highly recommended service. Will definitely recommend and go there again!

Mar 23, 2019 · Gavin Harris

Excellent service, extremely satisfied with the customer service as it far exceeded my expectations and request!!! Thank you for going above and beyond the typical customer service experience I receive. I hope that the Shults company cares and values their skilled and trained employees like the gentleman (I believe his Name was Levi) who assisted me early yesterday Morning. Your kind and professional demeanor did not go unnoticed by me. Keep up the good work.

Nov 02, 2018 · Luke Swanson

To be brief I brought car in for state inspection was told it needed front tie rod, upwards of $300.00. I authorized work they ordered the part and I dropped the car off at 5 days later at 10:15. I was told could take 2 hours. Three hours later I return to pick up the car only to find that another mechanic found 7 things now wrong with the car which would be $1,150.00 for parts alone. The service person was very nice but she could not explain what happened and she did say that they had a new employee training and he should have called to let me know but he must have forgotten. I was not charged for the new inspection however I think that there should be some explanation as to how the car now needs $2,000.00 worth of repairs (inc labor+/-) as opposed to the previous $300.00 quote. I obviously will be bringing the car to a non Schultz shop to have it looked at. Very dissatisfied that my time was wasted and for the inability to explain the difference between the 2 mechanics inspection. Though the service writer was very nice and polite I will not be returning nor recommending this shop to anyone.

Nov 25, 2020 · R M Jr

I used to have a 5 start review and now it is down to 1 because I installed new upper a arms and all that needed to be adjusted was the camber. They put my truck so far out of alignment I couldn't hardly keep it straight. Then they wouldn't even take another look at it. I demanded a refund and now I'm stuck with a truck that was worse than before the alignment.

May 20, 2020 · Robert Grover