Roesch Ford Service

Located at 333 W Grand Ave, Bensenville, IL 60106, USA, Roesch Ford Service operates as a dedicated and comprehensive "Auto Repair Station" within the larger Roesch Ford dealership. This establishment is a cornerstone for Ford owners and drivers of other makes and models in Bensenville and the surrounding Illinois communities, providing a full spectrum of automotive maintenance and repair services. With a history stretching back to 1923 as a service station, Roesch Ford has evolved into a fourth-generation family-owned business, demonstrating a long-standing commitment to automotive excellence and customer satisfaction.

The environment at Roesch Ford Service is designed to be professional, efficient, and customer-friendly. As a certified Ford service department, it boasts a well-equipped facility with modern tools and technology necessary for servicing today's complex vehicles. The service bays are staffed by **factory-trained technicians** who possess an in-depth understanding of Ford vehicles and their specific service requirements. This specialized knowledge ensures that all repairs and maintenance are performed to manufacturer specifications, utilizing **genuine Ford OEM parts and fluids** from their parts department. The commitment to quality is further highlighted by their consistent recognition, having been awarded "The Fix-It-Right-The-First-Time" trophy from Ford Motor Co. multiple times, setting a record among dealers in the region. Beyond the workshop, the service center likely offers a comfortable customer lounge, complete with amenities such as complimentary Wi-Fi, beverages, and snacks, making the waiting experience as pleasant as possible. They also offer a children-friendly waiting area, a complimentary car wash with service, and complimentary shuttle service, prioritizing customer convenience.

Roesch Ford Service offers an extensive array of services tailored to keep vehicles running smoothly and reliably. These include, but are not limited to:

• **Routine Maintenance:** This covers essential services like conventional, semi-synthetic, full-synthetic, and diesel engine oil changes, along with filter replacements (oil, cabin air, engine air).
• **Tire Sales & Services:** They provide new genuine OEM tires specifically recommended for Ford models, alongside comprehensive tire maintenance, including rotations, balancing, inspections, and alignment services.
• **Brake Service:** Expert brake inspections, repairs, and replacements are performed to ensure optimal stopping power and safety.
• **Fluid Exchanges:** Regular checks and exchanges of critical fluids such as brake fluid, power steering fluid, windshield wiper fluid, coolant, and transmission fluid.
• **Battery Replacement:** Diagnosis and replacement of automotive batteries to prevent unexpected breakdowns.
• **Multi-Point Inspections:** Complimentary comprehensive checks to identify potential issues and recommend proactive maintenance.
• **Diagnostics and Repair:** Addressing a wide range of mechanical and electrical issues, including check engine light diagnosis, engine service and repair, exhaust system repairs, and steering and suspension work.
• **Transmission Service & Repair:** Specialized care for vehicle transmissions to ensure smooth gear changes and prolong the life of the drivetrain.

A notable feature of Roesch Ford Service, as highlighted by customer reviews, is the emphasis on **exceptional customer service through dedicated service advisors**. Diego, specifically mentioned by customers, exemplifies this commitment. He is praised for making customers "feel heard any time have a concern," demonstrating attentive listening and empathy. Transparency in pricing and clear explanations of recommended services are also highly valued features. Customers appreciate his ability to "quote me on anything that I may want done or tweaked on my car" and his transparent approach to "pricing questions and things I should monitor, to maintain a long healthy life on my vehicle." This level of personalized attention and clear communication builds significant trust and loyalty, turning first-time visitors into repeat customers who confidently recommend the service to others.

Further distinguishing features include the use of **certified technicians** and the installation of **genuine Ford OEM parts**, ensuring that all repairs meet the highest standards and maintain the vehicle's integrity and warranty. Roesch Ford Service also prides itself on quick and convenient service options, including the **Ford Quick Lane®**, which allows for swift maintenance without an appointment. They offer **online service appointment scheduling**, making it easy for customers to book their visits at their convenience. The dealership has also expanded its operations to include a dedicated Commercial Vehicle Department for Ford Trucks and Vans, showcasing their capacity to handle a diverse range of vehicle types and service needs, including heavy-duty vehicles.

In terms of promotional information, Roesch Ford regularly offers **service specials and coupons** to provide value to their customers. These promotions are frequently updated and can include discounts on various services, from routine oil changes to more significant repairs. Customers are encouraged to check their website regularly for the latest offers. The availability of **service financing options** further demonstrates their commitment to customer accessibility, allowing individuals to manage the cost of necessary auto service. While specific pricing details for individual services like oil changes ($24.95*) and tire rotations ($14.95*) are sometimes provided as starting points, the dealership emphasizes that prices may vary and advises customers to consult with their service advisor for accurate quotes.

Overall, Roesch Ford Service is more than just an "Auto Repair Station"; it is a comprehensive automotive care center built on a foundation of expert knowledge, state-of-the-art facilities, genuine parts, and an unwavering dedication to customer satisfaction. The consistently positive feedback about their service advisors, their transparent communication, and their commitment to quality repairs solidifies their reputation as a trusted and highly recommended choice for vehicle owners in Bensenville, IL, and beyond. Customers can reach them at (630) 279-6000 or +1 630-279-6000 to schedule service or inquire about their offerings.