Redline Extreme Customs

(3 reviews)

Auto Repair StationsNorth CarolinaCumberland CountyFayettevilleBragg Boulevard

Cumberland County . North Carolina

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Operating Hours

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Redline Extreme Customs Introduce

Located at 3904 Bragg Blvd, Fayetteville, NC 28303, USA, Redline Extreme Customs stands out as a specialized establishment within the Auto Repair Stations category. This isn't your average auto shop; it's a destination for those who demand precision and performance from their vehicles, whether it's for routine maintenance or intricate custom modifications. You can contact them at (910) 860-9800 or +1 910-860-9800.

Environment and Specialization

While specific details about the interior environment are not available, businesses like Redline Extreme Customs, which cater to specialized automotive needs, typically maintain a professional and well-equipped facility. Given their expertise in areas like alignment for lowered vehicles, it suggests a shop that is outfitted with advanced equipment necessary for precise work. The focus on "extreme customs" implies an environment that welcomes and understands modified vehicles, unlike general repair shops that might be hesitant to work on such cars. This specialization creates a unique atmosphere for enthusiasts and owners of performance or customized vehicles, ensuring that the staff is knowledgeable about their unique requirements. The location on Bragg Blvd, a major thoroughfare in Fayetteville, ensures easy access for customers from across the city and surrounding areas.

Services and Expertise

Redline Extreme Customs excels in providing services that go beyond standard auto repair. Their highlighted strength lies in wheel alignment, particularly for vehicles that are lowered or have custom suspension setups. This is a critical service for any vehicle, but even more so for modified cars where incorrect alignment can lead to significant handling issues and premature tire wear. The customer testimonials specifically mention "Mr. Deric" as having "a lot of knowledge when it comes to alignment even if your car is lowered," which speaks volumes about their specialized skill set. This expertise is a significant advantage, as many general repair shops may not have the experience or the specialized equipment to properly align a modified vehicle.

Beyond alignments, their name "Redline Extreme Customs" suggests a broader range of services related to customization and performance. While the provided reviews focus on alignment, businesses with "customs" in their name often offer:

  • Suspension modifications: Installation of lowering kits, lift kits, coilovers, and air suspension systems.
  • Wheel and tire services: Sales, mounting, and balancing of aftermarket wheels and performance tires.
  • Performance upgrades: Engine tuning, exhaust system installation, brake upgrades, and other modifications to enhance vehicle performance.
  • Accessory installation: From lighting kits to aesthetic enhancements.

Their ability to "lead you in the right way" implies strong advisory capabilities, guiding customers on the best parts and modifications for their specific vehicle and desired outcome. This consultative approach is a valuable asset for customers looking to enhance their vehicle's performance or aesthetics.

Features and Customer Focus

The defining features of Redline Extreme Customs, as evidenced by customer feedback, are their honesty, good pricing, and awesome customer service. These are paramount qualities for any auto service provider, especially in a specialized field where trust is essential. The glowing review mentioning Mr. Deric's knowledge and the overall positive experience highlights their commitment to customer satisfaction. The phrase "the owner and Deric will lead you in the right way" underscores a personalized and trustworthy approach to their work, fostering confidence in their recommendations and services. This level of personalized service indicates that customers are not just a number, but individuals whose automotive needs are genuinely considered.

The feedback "Great customer experience while on the phone!" further emphasizes their dedication to service, starting from the very first point of contact. This professionalism and helpfulness over the phone are crucial for setting a positive tone and building rapport before a customer even steps into the shop.

Promotional Information and Value Proposition

For local users in Fayetteville, Redline Extreme Customs offers a compelling value proposition. They are presented as an honest business with fair pricing, which is a significant draw in the auto repair industry. The specialization in alignments, especially for custom and lowered vehicles, is a niche service that fills a critical need for a specific segment of the automotive community. This targeted expertise makes them a preferred choice for owners of such vehicles who might struggle to find competent service elsewhere. Their promotional efforts likely rely heavily on word-of-mouth referrals, given the strong positive reviews. Highlighting their expertise with modified vehicles, particularly lowered cars, would be a key promotional point.

Potential promotions might include:

  • Special offers on wheel and tire packages when combined with an alignment.
  • Discounts on alignment services for repeat customers or those who have had suspension work done by them.
  • Showcasing their custom work on social media to attract new clients interested in performance or aesthetic modifications.

The assurance that customers "will definitely come back here for any of my car needs" speaks to the strong relationships they build and the consistent quality of their work. This loyalty is the best form of promotion. In essence, Redline Extreme Customs positions itself not just as a repair shop, but as a knowledgeable partner for vehicle owners, especially those with custom or high-performance cars, offering precise work and genuine customer care.

Redline Extreme Customs Location

Redline Extreme Customs Customer Reviews

Great place to get your alignment, honest people, good price and awesome customer service. Mr. Deric has a lot of knowledge when it comes to alignment even if your car is lowered. The owner and Deric will lead you in the right way. I will definitely come back here for any of my car needs.

Jun 09, 2023 · CJ C

Great customer experience while on the phone!

Jul 07, 2023 · Devorick Johnson

May 25, 2021 · nyssa forever