Gerber Collision & Glass

Gerber Collision & Glass ico

(576 reviews)

Auto Repair StationsNorth CarolinaCumberland CountyFayettevilleBragg Boulevard

Cumberland County . North Carolina

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 910-764-1540
  • www.gerbercollision.com
  • 3506 Bragg Blvd, Fayetteville, NC 28303, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Gerber Collision & Glass Introduce

Welcome to Gerber Collision & Glass, a professional auto repair station located at 3506 Bragg Blvd, Fayetteville, NC 28303, USA. While operating as part of a well-established national network, our Fayetteville location is committed to providing exceptional collision repair and auto glass services to the local community. Based on the overwhelmingly positive feedback from our customers, Gerber Collision & Glass in Fayetteville stands out for its friendly staff, high-quality workmanship, efficient communication, and seamless handling of insurance claims.

Although specific details about the immediate environment of our Fayetteville shop are best experienced during a visit, we strive to maintain a professional and customer-focused atmosphere. As a reputable collision and glass repair center, we are equipped with the necessary infrastructure and technology to handle a wide range of repair needs. Our facility is designed to ensure efficient workflow and quality repairs. The positive reviews consistently highlight the friendly and helpful nature of our staff, suggesting a welcoming and supportive environment for customers navigating the often-stressful process of vehicle repairs.

Our services at Gerber Collision & Glass in Fayetteville encompass a comprehensive range of collision repair and auto glass solutions. Based on the experiences shared by our customers, our key services and strengths include:

  • Collision Repair: Customers have described the work performed on their vehicles as "amazing" and exceeding expectations, particularly in situations where their insurance directed them to our facility. This indicates a high level of expertise in restoring vehicles to their pre-accident condition. Our team is skilled in addressing various levels of collision damage, from minor dents and scratches to more significant structural repairs.
  • Auto Glass Repair and Replacement: While not explicitly detailed in these specific reviews, as Gerber Collision & Glass, we offer comprehensive auto glass services, including the repair of chips and cracks, as well as full windshield and other auto glass replacement.
  • Insurance Claim Handling: A significant advantage highlighted by a customer is the seamless handling of insurance claims. The fact that customers are often referred to us by their insurance companies and have positive experiences suggests a smooth and efficient process for dealing with insurance-related repairs. We work closely with insurance providers to ensure a hassle-free experience for our customers.
  • Clear Communication: Multiple reviews praise the excellent communication provided throughout the repair process. Customers appreciate being kept informed about the progress of their vehicle and the expected time of completion. This proactive communication helps to alleviate anxiety and build trust.
  • Quality Workmanship: The recurring theme of vehicles looking "better than new" after repair underscores our commitment to high-quality workmanship and attention to detail. Our skilled technicians take pride in restoring vehicles to the highest standards.

These services, combined with our commitment to customer satisfaction, make Gerber Collision & Glass in Fayetteville a reliable choice for all your collision and auto glass repair needs.

Several features contribute to the positive reputation of our Fayetteville location as a leading auto repair station:

  • Friendly and Helpful Staff: The consistent praise for our staff, including specific mention of Mr. Reyes, highlights our commitment to providing exceptional customer service. Our team is dedicated to being helpful, courteous, and understanding throughout the repair process.
  • Exceeding Expectations: Customers have expressed that their expectations were not only met but exceeded, particularly in terms of the quality of the repair work and the overall service experience.
  • Thorough Explanation of Repairs: Our team takes the time to ensure customers understand exactly what work will be performed on their vehicle, fostering transparency and trust.
  • Timely Completion: The mention of a vehicle being ready even a day earlier than expected demonstrates our efficiency and commitment to minimizing inconvenience for our customers.
  • Positive Customer Experience: Overall, the reviews paint a picture of a positive and satisfactory experience at Gerber Collision & Glass in Fayetteville, leading to strong recommendations from our customers.

Currently, the provided information does not include specific promotional details or discounts. However, our commitment to working with insurance companies and providing high-quality repairs ensures value for our customers. For local users in Fayetteville, NC, and surrounding areas seeking reliable collision and glass repair services, we encourage you to contact us directly at (910) 764-1540 or +1 910-764-1540. Our knowledgeable team can provide you with more information about our services, answer any questions you may have, and assist with your repair needs.

In conclusion, Gerber Collision & Glass in Fayetteville, NC, is more than just an auto repair station; we are a team dedicated to providing exceptional collision and glass repair services with a focus on customer satisfaction. The positive testimonials from our customers highlight our friendly staff, quality workmanship, efficient communication, and seamless insurance claim handling. We understand the importance of getting your vehicle back on the road safely and looking its best, and we are committed to providing a stress-free and positive repair experience. For reliable and trustworthy collision and glass services in Fayetteville, choose Gerber Collision & Glass – where quality meets exceptional customer care.

Gerber Collision & Glass Photos

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Gerber Collision & Glass Location

Gerber Collision & Glass Customer Reviews

The miracle team at Gerber did an amazing job with our vehicle. We didn't know what to expect at first because our insurance sent us there, but we are thankful that it worked that way. Their staff was very friendly and helpful. Mr. Reyes managed our case and he exceeded our expectations by ensuring we knew exactly what was going to be worked on and by ensuring our vehicle looked better than new.

Mar 05, 2025 · Gill Cacho

Every person that i had to make contact with at this establishment was such a pleasure to talk to. They keep you up on the repairs and time of completion. My Son's car was ready a day earlier. I would recommend Gerber Collision to anyone you'll be satisfied 🙂

Apr 21, 2025 · Bertha Campbell

We got off to a rocky start but Gerber did what it could to make things right and to correct the issues. At the end of the day, they’re busy like the rest of us and they just want to fix your vehicle and have you on your way. Best regards to Ray, he’s the most professional, knowledgeable and personable estimator I’ve ever worked with.

Apr 11, 2025 · David Hodges

Gerber Collision and Glass does great collision work! I'm extremely happy with my repairs. Reyes Gerber, and all of the ladies who work at the front desks and offices, and the collision staff, do extraordinary work and services for their clients. I had and issue after my initial service was done and the staff made sure that my issue was resolved. They definitely looked out for me and made sure I was taking care of. Top notch business for sure!

Jan 27, 2025 · T Seabrook

Customer service was very good. Staus updates were frequent. My car was clean when returned to me. I was totally satisfied. Will recommend to others. Way to go Gerber Collison and Glass.👍👍👍👍👍

Apr 17, 2025 · Eula Wright