R C Automotive

R C Automotive ico

(25 reviews)

Auto Repair StationsTennesseeRutherford CountyMurfreesboroWest Castle Street

Rutherford County . Tennessee

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

R C Automotive Introduce

Welcome to R C Automotive, located at 310 W Castle St B, Murfreesboro, TN 37129, USA. As an auto repair station, R C Automotive offers a range of services for vehicles in the Murfreesboro area. They can be contacted at (615) 440-7880 or via their mobile number +1 615-440-7880 for inquiries regarding their services.

Based on the limited information available, R C Automotive appears to provide general car repair and maintenance services. One specific service mentioned in the customer reviews is transmission work. However, it is crucial to consider the experiences shared by recent customers when evaluating the services offered by R C Automotive.

The customer reviews provide direct feedback on their experiences with R C Automotive, particularly concerning transmission repairs. One customer reported a significant delay of six months for a transmission swap. Following the completion of this work and picking up their truck, it reportedly broke down within 30 minutes. This experience raises serious concerns about the quality and reliability of the transmission work performed.

Another customer expressed extreme dissatisfaction, stating they would give zero stars if possible. Their review detailed an extended delay beyond the initial estimate for transmission work, coupled with difficulties in communication, including a lack of response to texts and messages and no updates on the vehicle's progress. Furthermore, this customer reported ongoing problems with the returned transmission and alleged that the claimed warranty was non-existent due to the lack of follow-up or repair attempts by R C Automotive. They also indicated facing an additional expense of over $700 to have the transmission repaired by another mechanic, suggesting they believe R C Automotive was ill-equipped to handle the job adequately.

Given the strong negative feedback regarding transmission services, it is challenging to objectively outline the services, features, and environment of R C Automotive based solely on this information. The provided reviews paint a concerning picture regarding the quality of at least one of their core services and their customer service practices.

Based on the available customer feedback, potential aspects to consider about R C Automotive include:

  • Transmission Work: The shop reportedly undertakes transmission repairs and swaps, although recent customer experiences have been significantly negative.
  • General Car Repair: While not detailed, it can be assumed that R C Automotive offers other general car repair and maintenance services, as is typical for an auto repair station. However, the negative experiences with transmission work may cause potential customers to question the quality of other services as well.
  • Communication Issues: One review explicitly mentions a lack of communication, including unanswered messages and a failure to provide updates on repair progress.
  • Warranty Concerns: The validity and execution of any warranty offered by R C Automotive have been called into question by a customer who experienced subsequent issues with the repaired transmission and an alleged lack of support.
  • Turnaround Time: At least in the case of transmission work, the reported turnaround time was significantly longer than initially estimated.

The environment of R C Automotive cannot be accurately described based on the provided information. The negative reviews focus on the service quality and communication rather than the physical premises of the shop.

There is no information available regarding any promotional offers or specials at R C Automotive. Given the recent negative feedback, potential customers may want to inquire specifically about any warranties, guarantees, or customer satisfaction policies before engaging their services.

In conclusion, the available information regarding R C Automotive in Murfreesboro, TN, is limited and heavily skewed by negative customer reviews specifically concerning transmission work. These reviews raise significant concerns about the quality of service, communication practices, and the handling of warranty issues. While R C Automotive is listed as an auto repair station that likely offers a range of services, potential local users should carefully consider the recent customer experiences shared before deciding to entrust their vehicle to this shop. It would be prudent to seek additional information or consider alternative auto repair stations with more consistently positive feedback, especially for complex repairs like transmission work. The lack of positive reviews and the severity of the negative experiences reported suggest caution is warranted.

R C Automotive Photos

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R C Automotive Location

R C Automotive Customer Reviews

Had some transmission work done. Took him 6 months to swap the transmission. My truck broke down 30 minutes after picking it up.

Jul 16, 2020 · D

If I could give ZERO STARS I would . My Husband took his transmission there, they told him it would take a few days & it took over a week . He doesn’t answer or reply back to any texts or messages . Does not update his customers On their vehicles progress. Finally got the transmission back & it had had NOTHING but problems . We have tried MULTIPLE times to try & contact him and he ignores them . This “warranty” he claims is NON EXISTENT because when there is a problem he does not fix it . DO NOT WASTE YOUR TIME OR MONEY. We are currently fixing to have to drop another 700+ Dollars for someone else to fix the transmission this guy “supposedly” fixed . He is clearly in-equipped to “work” on transmissions .

Jan 28, 2022 · Kiona Collins

I got my transmission rebuilt in February and had a 6 month warranty on it. 2 months after it was rebuilt it went out again so I called them saying it went out again. I was told yeah we’ll give you a call back and never got a call back. I called and called never got an answer. I texted and never got an answer. I found out some people I know had the same problem with this place. So I definitely don’t recommend going here! Bunch of liars and scammers!

May 08, 2021 · Joey Cartwright

These guys rebuilt the transmission in my 93 K1500 Suburban (The Boominburban)18,000+ miles ago. It has worked flawless since, and it carries an extra 1500lbs around in it everywhere. I'm extremely satisfied with their work. They took great care of it while it was there. Thanks again guys !!!!

Nov 10, 2021 · Dale Efaw

Took my truck there to get my transmission rebuilt...never answered the phone and had to rebuild it 3 times because they couldn't do it right the first time. Took about 4 months just to get it back. My truck sat outside and had to threaten to take them to court for them to get it done. Definitely wouldnt recommend this place to ANYONE. All it ever was, was excuses. They would lie and say it was in the shop being worked on but never was.

Mar 01, 2019 · Destiny Whitehouse