Firestone Complete Auto Care

Firestone Complete Auto Care ico

(388 reviews)

Auto Repair StationsTennesseeRutherford CountyMurfreesboroWest College Street

Rutherford County . Tennessee

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 615-653-4581
  • www.firestonecompleteautocare.com
  • 303 W College St, Murfreesboro, TN 37130, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

Welcome to Firestone Complete Auto Care, located at 303 W College St, Murfreesboro, TN 37130, USA. As a well-established auto repair station, Firestone Complete Auto Care provides a comprehensive suite of automotive services and products to cater to the diverse needs of vehicle owners in Murfreesboro and the surrounding areas. You can reach our Murfreesboro location at (615) 653-4581 or via our mobile number +1 615-653-4581 for inquiries, to schedule appointments, or to learn more about our offerings.

As part of a national chain, Firestone Complete Auto Care in Murfreesboro aims to deliver reliable and consistent service across a wide spectrum of automotive needs. Our facility is equipped with the necessary tools and technology to handle everything from routine maintenance to more complex repairs. We strive to be a one-stop shop for vehicle owners, offering convenience and expertise in various automotive service areas.

Our services at the Murfreesboro location of Firestone Complete Auto Care encompass a broad range of maintenance and repair options, including:

  • Tire Services: As part of the Firestone brand, we offer a wide selection of tires from various manufacturers, including Firestone and Bridgestone. Our tire services include sales, installation, balancing, rotation, and repair.
  • Oil Changes: Regular oil changes are crucial for engine health, and we provide various oil change services to meet different vehicle requirements.
  • Brake Services: Our certified technicians can inspect, repair, and replace brake components, ensuring your vehicle's safety and stopping power. Services include brake pad replacement, rotor resurfacing or replacement, and brake fluid flushes.
  • Alignment Services: Proper wheel alignment is essential for tire life and vehicle handling. We offer alignment checks and adjustments to ensure optimal performance.
  • Battery Services: We provide battery testing, replacement, and maintenance to keep your vehicle starting reliably.
  • Engine Services: Our technicians are equipped to handle various engine repairs and maintenance, from minor tune-ups to more significant engine work.
  • Heating and Cooling Services: We can diagnose and repair issues with your vehicle's heating and air conditioning systems to ensure your comfort.
  • Steering and Suspension Services: We offer services to maintain and repair your vehicle's steering and suspension systems, contributing to ride comfort and handling.
  • Preventative Maintenance: We provide a range of preventative maintenance services, such as fluid flushes, filter replacements, and inspections, to help prolong the life of your vehicle and prevent costly repairs.
  • Diagnostic Services: Our technicians use advanced diagnostic equipment to accurately identify and address various vehicle issues.

Customer reviews offer valuable insights into the service experience at the Firestone Complete Auto Care in Murfreesboro. One customer consistently reports a pleasant experience, highlighting the thoroughness and honesty of the explanations provided by the staff. They appreciate not feeling pressured into unnecessary optional work and express confidence in the quality and speed of the repairs. This positive feedback suggests a commitment to ethical service practices and efficient work.

Another reviewer mentioned a common issue with vehicle repair places – crowded parking. However, they were particularly impressed with the informative communication throughout the service process. The staff member took the time to explain things thoroughly and even identified potential issues the customer was unaware of. This proactive and informative approach contributes to a positive customer experience. The reviewer also noted the importance of arriving early for same-day service and mentioned a relatively quick turnaround time of about three hours for their vehicle.

Based on these reviews, key features of the Firestone Complete Auto Care in Murfreesboro include:

  • Thorough and Honest Explanations: Staff members take the time to explain issues and recommended repairs clearly and honestly.
  • No Pressure for Optional Work: Customers feel they are presented with options without being forced into unnecessary services.
  • Efficient Service: The shop aims to complete repairs as quickly as possible, with the potential for same-day service if arriving early.
  • Informative Staff: Employees are knowledgeable and take the initiative to inform customers about their vehicle's condition and potential issues.
  • Comprehensive Range of Services: Offering a wide variety of tire and automotive maintenance and repair services.
  • Part of a National Network: Benefiting from the established processes and standards of a national brand.

As Firestone Complete Auto Care is a national chain, they often have various promotional offers available. These promotions can include discounts on tires, oil changes, brake services, and other maintenance packages. These offers may vary regionally and change over time. To learn about the current promotions at the Murfreesboro location, local users are encouraged to:

  • Visit the Firestone Complete Auto Care website: Check for national or local deals advertised online.
  • Contact the Murfreesboro store directly: Call (615) 653-4581 to inquire about any current specials or discounts.
  • Visit the store in person: Stop by 303 W College St, Murfreesboro, TN 37130, USA, to speak with the service advisors about any ongoing promotions.

Common types of promotions you might find at Firestone Complete Auto Care include discounts on tire sets, rebates on specific tire brands, coupons for oil changes or brake services, and seasonal maintenance specials. It's always worth checking for these opportunities to save on your auto care needs.

In conclusion, Firestone Complete Auto Care in Murfreesboro offers a convenient and comprehensive solution for a wide range of automotive needs. The positive customer feedback highlights their commitment to thorough service, honest communication, and efficient work. While parking might be a challenge at times, the quality of service and the informative nature of the staff appear to be significant strengths. As part of a national brand, they also provide access to a variety of tire options and often have promotional offers available. For local users seeking a reliable auto repair station that offers both tire services and general automotive care, Firestone Complete Auto Care in Murfreesboro is a strong contender.

Firestone Complete Auto Care Photos

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Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

Always a pleasant experience. The guys are always so thorough and honest in their explanations. I never feel forced to do any optional work. This location is by far my favorite place to take my car. I know it will be fixed right, and as quickly as possible. Keep up the great work!!

Mar 28, 2025 · Denise Gilbert

Just like most vehicle repair places, the parking sucks and is crowded. The guy who took care of my vehicle was very informative during the whole process and even look into things that I didn't know about. Definitely get there as soon as possible in the morning so u can get ur vehicle the same day. Besides that, they finished my vehicle in about 3 hours.

Apr 12, 2025 · Eric webel

The absolute worst place to town! Vehicle sat in the parking space in front of business for 5 hours receiving parking tickets. I asked if they could move it and the manager drove it on a flat tire/on the rim into the parking lot. At the 7 hour mark a technician was out of pocket and outta line speaking to me for taking pictures. The FOH folks brought him into the waiting area to confront me in person. Will NEVER come back! Poor management!!!

Jun 11, 2024 · cole gardner

Lately, the quality of work and trustworthiness has gone down drastically. I brought it my car to have both headlights replace. It cost $160. When I picked up the car, they said they could not get the bright setting to work on one side, and that it could be additional fees to get it to work. I said no thank you. I was halfway home and found out my blinker is was now not working. Frustrated, I took my car to the Firestone off Franklin Road. They took great care of me there and told me the poor job that this location had done and the corners that were cut. I am sad that the quality of work has gone down here. I will be recommending the Franklin Road Firestone.

Oct 27, 2024 · DeeDee Smith

Dropped my car off for an alignment several months back and was never asked which alignment selection I wanted. Went to get an alignment today and found out for 10$ more dollars i could of gotten an alignment good for a year and for 70$ good for a life time. So frustrating i was not offered or talked to about the choices

Nov 17, 2024 · Racheal Love