Premier Ford of Bay Ridge Service

Premier Ford of Bay Ridge Service ico

(823 reviews)

Auto Repair StationsNew YorkKings CountySunset Park58th Street

Kings County . New York

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  • +1 347-578-7900
  • www.premierfordofbayridge.com
  • 152 58th St, Brooklyn, NY 11220, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed

Premier Ford of Bay Ridge Service Introduce

Premier Ford of Bay Ridge Service operates as a state-of-the-art facility within the "Auto Repair Stations" platform category, serving as the dedicated service center for Premier Ford of Bay Ridge, a prominent Ford dealership in Brooklyn, NY. This establishment is not just a general repair shop; it is a factory-authorized service provider, meaning it specializes in the precise care, maintenance, and repair of Ford vehicles, while also possessing the capability to service other makes and models. Its core mission is to uphold the performance, safety, and longevity of every vehicle it touches, leveraging manufacturer-backed expertise and resources to provide a superior automotive service experience to the local community.

The environment at Premier Ford of Bay Ridge Service is characterized by its professionalism, modern amenities, and a strong emphasis on customer comfort and transparency. Upon arrival, customers are greeted by a clean, well-lit, and organized service reception area, often featuring a comfortable lounge with amenities such as complimentary Wi-Fi. The service bays are equipped with the latest diagnostic technology and specialized tools, many of which are specifically designed for Ford vehicles. This commitment to advanced equipment ensures accurate problem identification and efficient repair execution. The atmosphere within the workshop is one of focused expertise, where factory-trained and certified technicians work meticulously on vehicles, adhering to strict manufacturer guidelines and safety protocols. The overall impression is one of reliability and competence, with clear processes for vehicle intake, service updates, and delivery. The facility is designed to minimize customer inconvenience, aiming to provide a smooth and reassuring experience from scheduling to vehicle pickup. The high standards of cleanliness and organization extend throughout the service center, reflecting the dealership's dedication to quality in all aspects of its operations.

As a leading "Auto Repair Station" and an authorized Ford service center, Premier Ford of Bay Ridge Service offers an extensive array of services and genuine Ford/OEM (Original Equipment Manufacturer) parts for sale. Their comprehensive service menu covers all aspects of routine vehicle maintenance, including:

  • Oil Changes: Offering various types, from conventional to full synthetic and diesel oil changes, ensuring optimal engine lubrication and longevity.

  • Tire Care: Services such as tire rotations, balancing, flat tire repair, and wheel alignments. They also assist with selecting and installing new tires suitable for diverse driving needs.

  • Brake Service: Full-spectrum brake maintenance and repair, including fluid top-offs, pad and rotor replacements, and caliper repairs, crucial for vehicle stopping power and safety.

  • Battery Service: Testing battery health, diagnosing issues, and providing replacement and installation services to prevent unexpected breakdowns.

  • Multi-Point Inspections: Comprehensive checks of various vehicle components to identify potential issues early, often included with other services.

  • Complex Mechanical Repairs: Expertise in addressing engine, transmission, electrical, suspension, and HVAC system issues, particularly for Ford models, utilizing their specialized knowledge and tools.

  • Fluid and Filter Changes: Beyond oil, this includes transmission fluid, coolant, power steering fluid, and various filter replacements (air, cabin).

  • Diagnostic Scanning and Software Updates: Utilizing advanced Ford-specific diagnostic equipment to accurately pinpoint problems and perform necessary software updates.

  • Recall and PSA Repairs: Addressing any manufacturer-issued safety recalls or public service announcements with certified parts and procedures.

Their Parts Center is well-stocked with genuine Ford OEM parts and accessories, ensuring perfect compatibility, superior quality, and adherence to manufacturer specifications, which is crucial for maintaining vehicle warranty and performance. For customers who prefer DIY repairs, the parts department offers assistance in finding the correct components and can even provide guidance on installation.

Several key features set Premier Ford of Bay Ridge Service apart in the automotive repair landscape. Foremost among these is the presence of factory-trained and Ford-certified technicians. These professionals undergo continuous, specialized training directly from Ford, equipping them with an in-depth understanding of Ford's engineering, technology, and latest repair methodologies. This ensures that any service performed meets the rigorous standards set by the manufacturer. The exclusive use of genuine Ford OEM parts for repairs is another critical advantage, as these parts are designed precisely for Ford vehicles, guaranteeing optimal performance, fit, and durability, often backed by a manufacturer's warranty. The service center utilizes state-of-the-art diagnostic equipment that can accurately identify complex issues unique to modern Ford vehicles, leading to more efficient and effective repairs. Furthermore, Premier Ford of Bay Ridge emphasizes exceptional customer service, with transparent communication about vehicle needs, repair processes, and costs. They offer convenient options like online service scheduling, allowing customers to book appointments at their leisure. A notable feature is their potential participation in Ford Mobile Service and Ford Pickup & Delivery, which bring the convenience of expert vehicle care directly to the customer's home or workplace for various maintenance and minor repair tasks, minimizing disruption to busy schedules. This customer-centric approach, combined with their technical prowess and genuine parts, contributes to a high level of trust and satisfaction among their clientele.

In terms of promotional information, Premier Ford of Bay Ridge Service actively provides various offers designed to deliver value and encourage regular vehicle maintenance. While specific promotions change periodically, common examples often found include:

  • Service Specials: Discounted rates on essential services like oil changes (e.g., full synthetic oil change specials), brake service packages (including pad and rotor resurfacing), and wheel alignments.

  • Tire Promotions: Attractive deals such as "Buy 3 Tires, Get the 4th for $1" or rebates on specific premium tire brands, making tire replacement more affordable.

  • Parts Discounts: Savings on genuine Ford parts and accessories, sometimes coupled with installation discounts.

  • Seasonal Maintenance Packages: Special offers tailored to prepare vehicles for specific weather conditions (e.g., pre-winter checks, summer readiness services).

  • Online Coupons: Availability of printable or digital coupons directly on their website, providing instant savings on various services.

  • Express Lane Service: Promotion of quick, no-appointment-needed services for routine maintenance tasks like oil changes and tire rotations, ideal for busy individuals.

  • Complimentary Services: Often, services like multi-point inspections and battery checks are offered free of charge with other paid services, providing added value.

These promotions are typically communicated through their official website, local advertising, and direct customer outreach. The dealership also leverages its reputation for being a trusted member of the Brooklyn community and highlights positive customer reviews to build confidence. The overarching promotional message emphasizes the peace of mind that comes from having a vehicle serviced by factory experts using genuine parts, ensuring longevity, safety, and optimal performance.

Premier Ford of Bay Ridge Service Photos

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Premier Ford of Bay Ridge Service Location

Premier Ford of Bay Ridge Service Customer Reviews

Tech was very good. Installed the vent kit in less than an hour, closer to 35minutes. I feel I was overcharged for the service. I had a $36 credit that was applied to the bill and still paid $164 after the credit was applied. This is why so many people don't go to the dealership for service.....PRICE is too high. Otherwise I was happy with the tech and cleanliness of the shop. My only issue is I feel overcharged.

May 15, 2025 · Roy Boccadifuoco

Loved how I was in and out in 2 1/2 hours! Came in for a late Friday afternoon for a last minute oil change and found out I had a recall on SYNC. Gary was extremely kind and helpful. I appreciate the service I received. Thank you Gary!

May 10, 2025 · Carla Guamanzara

I'm surprised this location has poor reviews, I took my 2025 Ford Explorer St to get it diagnose due to having so many lights on the dashboard. They were able to find out the issue was from rodent damage which I was extremely annoyed with because it's a brand new car. But I dealt with Charles one of the service advisors & he help me get the damaged repaired as soon as possible. Charles was not only professional and knowledgeable but very understanding on my situation and helped me get through it on however he can. I'm sure people are skeptical on coming here due to the reviews, but for starters this location is cheaper then the one located on kings hwy & are more commutative. If you have any issue with your Ford Vehicle I highly recommend Charles to take a look at it.

Apr 03, 2025 · jerry palillero

One of the worst service experiences I've ever had. I went to Premier Ford of Bay Ridge for a recall on my 2015 Ford Fiesta. After they took my car in, about two hours later I got a text from Gary saying the technician diagnosed the vehicle and it needed a transmission overhaul costing $3,800. I was shocked because there were no warning lights, and the car had been running fine. I told Gary this, and also explained that the car isn’t even worth that much. His response? “I don’t sell cars so don’t talk to me about the worth.” Extremely rude and unhelpful. I told him to just perform the recall, and he said they wouldn’t do the recall unless I approved all the repairs. This is unacceptable—recall work should be done regardless. When I said I couldn’t afford the $3,800, he told me to just come get my car. When I went to pick it up, I was presented with a $402 diagnostic bill—for work I never asked for and results I didn’t trust. To make it worse, after picking up the car, it started making strange noises it never had before. I’ve called and texted Gary multiple times, and he hasn’t responded. This dealership was disrespectful, unprofessional, and feels shady. I went in for a safety recall and came out with a bigger issue than I started with and a bill I shouldn’t have had to pay. Avoid this place if you can

Apr 22, 2025 · Umer Haroon

Took my car for transmission recall. They ripped me off with $400 diagnostic bill and performed no work. Car has weird sound now. Gary is the most rude person and shouldn't be in a customer service business. Very humiliating experience. Pretty sure they are buying fake reviews. Save yourself from getting scammed and drive little farther to Staten Island at Dana Motors. Save your time, money and dignity by not visiting.

Apr 25, 2025 · Noor Huda