Power Kia Service & Parts Department
Auto Repair StationsOregonMarion CountySalemNortheast SalemMarket Street Northeast
Marion County . Oregon
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- +1 503-585-7333
- www.powerkia.com
- 3705 Market St NE, Salem, OR 97301, USA
Operating Hours
Power Kia Service & Parts Department Introduce
**Power Kia Service & Parts Department** functions as a specialized "Auto Repair Station" with a singular focus on Kia vehicles. As an authorized dealership service center, it provides a distinct advantage to Kia owners in the local community by offering services and goods specifically tailored to their brand. This specialization ensures that vehicles receive care that aligns with manufacturer specifications, utilizing genuine parts and procedures recommended by Kia. For local Kia owners, Power Kia Service & Parts Department represents a trusted source for maintenance, diagnostics, and repairs, ensuring their vehicle performs optimally and retains its value.
The **environment** at Power Kia Service & Parts Department is typically modern, clean, and designed to reflect the quality and brand image of Kia. Upon arrival, customers are usually greeted by a dedicated service reception area that is professional and welcoming. This area often includes comfortable seating, Wi-Fi access, and amenities that enhance the waiting experience. The service bays themselves are state-of-the-art, equipped with specialized tools and diagnostic equipment specifically designed for Kia models. The workspace is meticulously maintained, ensuring cleanliness and organization, which is a hallmark of professional dealership service. Unlike independent repair shops that cater to all makes, the environment at a Kia dealership service center often has a distinct focus on the brand, with Kia branding visible throughout and a consistent aesthetic. Furthermore, many dealership service departments feature a parts counter where customers can directly purchase genuine Kia parts, often with displays showcasing popular accessories or components. The overall atmosphere emphasizes transparency, efficiency, and a customer-centric approach, aiming to make the service experience as seamless and pleasant as possible for Kia owners.
The **services** offered by Power Kia Service & Parts Department are comprehensive and specifically tailored for Kia vehicles, covering a wide range of maintenance, diagnostic, and repair needs. These services include:
- **Routine Scheduled Maintenance:** Adhering to Kia's factory maintenance schedules, including oil changes (using Kia-recommended oil), tire rotations, fluid checks and top-offs, and multi-point inspections.
- **Advanced Diagnostics:** Utilizing manufacturer-specific diagnostic tools and software to accurately identify issues unique to Kia vehicles, often pinpointing problems that generic scanners might miss.
- **Brake Service:** Comprehensive brake repair and maintenance, including genuine Kia brake pad and rotor replacement, brake fluid flushes, and ABS system diagnostics.
- **Tire Services:** Sales of Kia-approved tires, mounting, balancing, rotation, alignment, and puncture repair.
- **Engine Repair:** From minor tune-ups and sensor replacements to more complex engine overhauls, all performed according to Kia's factory specifications.
- **Transmission Service:** Maintenance and repair for both automatic and manual transmissions, including fluid changes and component replacement using genuine Kia parts.
- **Electrical System Repair:** Troubleshooting and fixing issues related to batteries, alternators, starters, wiring harnesses, and complex onboard electronics.
- **Heating and Air Conditioning (HVAC) Service:** Diagnosis and repair of climate control systems, including refrigerant recharges and component replacement.
- **Suspension and Steering Repair:** Addressing issues with shocks, struts, control arms, power steering systems, and alignments to ensure optimal handling.
- **Warranty Service:** Performing all warranty-covered repairs using genuine Kia parts and following manufacturer protocols, ensuring the warranty remains valid.
- **Genuine Kia Parts Sales:** Offering a full inventory of Original Equipment Manufacturer (OEM) Kia parts and accessories for both professional installation and DIY enthusiasts.
Several key **features** distinguish Power Kia Service & Parts Department from independent repair shops. A paramount feature is the employment of **factory-trained and certified Kia technicians**. These technicians undergo specific training from Kia, equipping them with in-depth knowledge of Kia's engineering, technology, and repair procedures. This specialized expertise ensures that repairs are performed correctly the first time. Another crucial feature is the exclusive use of **Genuine Kia OEM Parts**. These parts are designed and manufactured to the exact specifications and quality standards of your Kia vehicle, ensuring proper fit, performance, and longevity, unlike generic aftermarket parts. The service department also has access to **up-to-date Kia technical service bulletins (TSBs) and recalls**, meaning they are informed about any known issues or necessary updates for your specific model, proactively addressing potential problems. Furthermore, services performed at an authorized Kia dealership typically uphold your **Kia's warranty**, preventing any invalidation of coverage. The facility often offers amenities such as **loaner vehicles** or **shuttle services** to enhance customer convenience during longer service appointments. A dedicated **parts department** on-site ensures immediate availability of genuine components, reducing waiting times for repairs. The commitment to maintaining Kia's brand standards in service and quality is a fundamental feature.
In terms of **promotional information**, Power Kia Service & Parts Department frequently offers various incentives to attract and retain Kia owners. These promotions are designed to encourage regular maintenance and enhance the value of their services. Common promotional strategies include:
- **Service Specials:** Regular coupons or discounts on routine maintenance services such as oil changes (e.g., synthetic oil change specials), tire rotations, and multi-point inspections.
- **Parts Discounts:** Promotions on genuine Kia parts and accessories, sometimes including a percentage off specific categories like brake components, batteries, or wiper blades.
- **Seasonal Maintenance Packages:** Bundled services tailored to prepare Kia vehicles for specific weather conditions, such as "Winter Preparedness" checks or "Summer A/C Service" specials.
- **Tire Promotions:** Special offers on new tire purchases, including rebates, discounts on installation, or "buy three, get the fourth free" deals on select Kia-approved tire brands.
- **Service & Parts Coupons Online:** Making promotional offers easily accessible through their official dealership website, often requiring customers to print or display a digital coupon.
- **Loyalty Programs:** Some dealerships offer loyalty programs where customers earn points or receive exclusive discounts for repeat service visits.
- **New Customer Incentives:** Special introductory offers for Kia owners new to their service department, aiming to build a long-term relationship.
- **Complimentary Services:** Occasional offers for free battery checks, brake inspections, or multi-point inspections to attract customers for initial diagnosis.
Power Kia Service & Parts Department Location
Power Kia Service & Parts Department Customer Reviews
Buy a car here if you want but do not believe their promises, guarantees, speaking of family like business, fast accurate vehicle care and accommodations that they offer. They may sell you a great deal but know its bullshit covered in glitter. Let me tell you why. I would go anywhere else if I could. My 14month old Kia Soul with 10,700 miles on it Just started banging and knocking so bad it was literally shaking and vibrating the whole car. It got slightly less shaky after it was warmed up but continued to knock. Pressing on the accelerator was rough and it would still shake throughout the drive making it feel like Im driving on gravel, at stops the steering wheel is vibrating if I have the engine left on at stops. If the engine is auto off at stops it starts up really rough. I just had an oil change my second oil change at 10,650 miles at Valvoline they said everything looks great but my battery was draining faster then it should and i need to get it to the dealership. Batteries should last 3-5 years. That was 10 days ago. I haven't even added fuel to the tank. I had Jiffy Lube check the oil job hoping something might be loss or maybe the wrong oil. Jiffy said they cant find anything wrong with the oil change that was done. They did say the car if not running right and I need to take it to the dealership. I get to the dealership right at 8am and ask if they can check my car out really quick to see what is wrong with it. I just need to know if it is something I need to worry about or not. Knocking is not a good thing I could be piston slap or Engine knocking. I know one is less urgent then the other but my car is a year old and should be having any knocking at all! It low miles so completely under warranty. The shop says they don't have any openings for a few weeks. I asked if the car would be ok till then and the front desk lady says she doesn't know. I asked if there was anywhere else I could take and she says it needs to be diagnosed here. I let her know I will be out of the country in a couple of weeks and My Teen that works night as the Hospital needs to be able to drive to work and the day they offered what right in the middle of his work week and the time right in the middle of his work day. I asked if they have a car we would be able to use while they have my car. She said no. I asked if the car brakes down do will they take responsibility? and She said no. I asked and if my kid is in an accident are they going to take responsibility then? She said no. I asked to speak to the manager. He pretty much was laughing in my face. I asked him if they dont have any opening and the closed Kia to us is over an hour away if he think my car would make it. He said I dont know it needs a diagnostic. I asked if it brakes down on my up will they cover the towing cost and car rental? He said no that would be on you. I asked if it would be fine to drive around town? He said IDK anything that sounds off need to be checked with a diagnostic. Asked again is there anywhere close I can take my car for the diagnostics to be check. He said it needs to be a kia dealer. I told him I am going out of the country and my Teen with be driving it for work when I am away. I asked if he can guarantee my kids safety in that car. He laughingly said absolutely not. I said if my kid gets in an accident and gets seriously injured will kia take responsibility for that. Again he laughingly said no. I asked and if he dies with the car at fault? He was literally laughing like my kids life is nothing but a joke to him. I let him know that car is our only means of transportation. I need it looked at just to let me know if it is Urgent or not. I was just asking for peace of mind and for them to back their words and promises I got when buying the car. To stand by their warranties in the least.. I asked for corporates number and they gave no solution but at least the one on the phone with me was sympathetic.
Sep 12, 2024 · jessica Aguilera
Horrible and rude employees!! Sales department was pleasant during the process of purchasing the car. However, they did make some false promises and because I am a naïve customer I didn’t get it in writing. Having some issues with my daughter’s car that we purchased/with the extended warranty only two months into purchasing the car. So I called the service center and everyone seemed to be passing the buck including the managers. The female employees who work in office at the service center have horrible customer service and so rude! Had horrible experience on the phone with them and in person. My suggestion would be to seek purchasing a car/servicing a car elsewhere.
Mar 21, 2024 · Antonia Bucio
I have brought my car in. Twice. Both times they lost it. The first time they couldn't even find the paperwork or my keys! Today I called to ask a question about a service light that came on. The receptionist said I could not speak with a tech and that I'd need to bring the car in to talk with someone. This happened once before. I love my kia but will never take it there again.
May 06, 2024 · Robin Lunn
Rebekah and Richard were great! Friendly employees and quick service.
Apr 03, 2025 · Amber Farrell
Went here for first free complimentary service for my Forte. Everything went well (oil was changed for free, tires rotated, multipoint inspection done etc.,) except for the car wash. I found a few scratch marks on the bonnet and rear fender after the car wash. If you ever go here, do not give your car for a wash.
Apr 29, 2024 · Suhas Narayan
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