Plymouth Quick Lube

Welcome to Plymouth Quick Lube, located at 11 Trux St, Plymouth, OH 44865, USA. While the name suggests a focus on rapid oil changes, Plymouth Quick Lube, categorized under "Auto Repair Stations," appears to offer a broader range of automotive services to the Plymouth community. Based on the available customer reviews, their services may extend beyond quick lubrication to include general auto repair and tire-related assistance.

The environment of Plymouth Quick Lube likely includes service bays designed for efficient vehicle maintenance. Given the "Quick Lube" aspect, there would be stations set up for rapid oil changes and fluid checks. However, the positive review mentioning a significant repair done at a substantially lower cost than a competitor suggests the presence of more comprehensive repair facilities as well. Customers can probably expect a service reception area where they can discuss their vehicle needs with staff. The overall atmosphere might be that of a local, community-focused auto service center, potentially with a friendly and approachable staff.

Based on the customer reviews, Plymouth Quick Lube offers the following services:

• Quick Lube Services: This likely includes rapid oil and filter changes, along with checks and top-offs of other essential fluids.
• General Auto Repair: One customer mentioned a "$2,500 job" at Pepboys being done for $700 at Plymouth Quick Lube, indicating they are capable of handling significant auto repairs beyond basic maintenance. The specific nature of this repair is not detailed.
• Tire Repair Assistance: The positive review recounts an instance where the staff went above and beyond to help a customer with a flat tire after closing hours, suggesting they offer tire repair services or at least roadside assistance related to tires.
• Potentially Other Maintenance Services: Given their categorization as an "Auto Repair Station," they likely offer other common maintenance services such as brake inspections and service, battery checks, and more. However, these are not explicitly mentioned in the provided reviews.

The negative review mentions "half the work I requested" was forgotten, implying they do undertake specific requested tasks beyond standard oil changes, though the nature of this work is also not specified.

The features of Plymouth Quick Lube, as evidenced by the customer reviews, present a mixed but potentially positive overall impression:

• Exceptional Customer Service (in some instances): The positive review strongly emphasizes fantastic customer care, highlighting a staff member going out of their way to assist with a flat tire after hours. The reviewer also mentions consistent reasonable and affordable pricing and recommends them highly.
• Affordable Pricing (compared to competitors): The significant cost difference cited in the positive review ($700 vs. $2,500) suggests that Plymouth Quick Lube offers competitive and potentially much more affordable pricing for certain auto repairs compared to larger chains.
• Potential for Comprehensive Repairs: The ability to undertake a substantial repair job at a significantly lower cost indicates a broader service capability than just quick lube services.
• Possible Lapses in Service Execution: The negative review raises a serious concern about the thoroughness and reliability of their service, with a customer reporting that half the requested work was not completed, leading to a feeling of being "ripped off."
• Inconsistency in Service Quality: The stark contrast between the two reviews suggests a potential inconsistency in their service execution or attention to detail. While some customers experience outstanding service and value, others might encounter significant oversights.

Currently, the provided information does not include any specific promotional offers for Plymouth Quick Lube. Quick lube and auto repair shops often have promotions such as discounts on oil changes, seasonal maintenance specials, or coupons for specific services. To learn about any current promotions or special offers at Plymouth Quick Lube, it is recommended to contact them directly at (419) 687-7400 or their mobile number +1 419-687-7400. You can inquire about any ongoing discounts on oil changes, tire services, or other maintenance packages they might offer. Checking local flyers or community boards might also reveal any promotional activities.

In conclusion, Plymouth Quick Lube in Plymouth, OH, appears to be a local auto service center that offers more than just quick oil changes, potentially including a broader range of auto repairs at affordable prices, as highlighted by a very positive customer experience. The willingness of staff to go above and beyond for customers is also a notable positive aspect. However, a concerning negative review indicates a significant lapse in service execution, with requested work being forgotten. This suggests a potential inconsistency in service quality that prospective customers should be aware of. While the potential for affordable repairs and exceptional customer care in some instances is appealing, it would be prudent for new customers to clearly communicate their service needs and expectations. To inquire about their full range of services and any current promotional offers, contacting Plymouth Quick Lube directly is recommended.