Sharpnack Collision Center

Sharpnack Collision Center, located at 1330 Conwell Ave, Willard, OH 44890, USA, is a distinguished "Auto Repair Station" that specializes in collision repair and auto body work. As part of the reputable Sharpnack Auto Group, which encompasses various dealerships like Sharpnack Ford and Sharpnack Chevrolet Buick, the collision center benefits from a strong foundation of automotive expertise and customer-focused service.

The environment at Sharpnack Collision Center is designed to provide a professional and reassuring experience for customers, especially during the stressful aftermath of a vehicle accident. While a direct visual tour is not available, typical collision centers associated with established dealerships prioritize cleanliness, organization, and a streamlined workflow. The facility is equipped with state-of-the-art technology and tools necessary for precise diagnostics, structural repairs, body panel replacement, and high-quality paint finishing. This includes specialized equipment for frame alignment and two state-of-the-art heated downdraft paint booths, which are crucial for achieving factory-quality finishes and expediting the paint curing process. The presence of a dedicated in-house full detail department further suggests a commitment to presenting vehicles in their best possible condition upon return to the customer. The overall environment likely reflects a commitment to efficiency and quality, aiming to instill confidence in clients that their vehicle is in capable hands.

As an "Auto Repair Station" with a specific focus on collision, Sharpnack Collision Center offers a comprehensive suite of services aimed at restoring damaged vehicles to their pre-accident condition. These services include:

• Comprehensive Collision Repair: Handling everything from minor cosmetic damage to major structural repairs resulting from vehicle accidents.
• Auto Body Panel Replacement and Repair: Expert repair or replacement of damaged body components such as fenders, doors, hoods, bumpers, and side panels.
• Precision Paint Services: Utilizing an onsite custom paint matching system and two heated downdraft paint booths to ensure a seamless and high-quality finish that matches the original vehicle color. This technology allows for quicker drying times and a superior finish.
• Frame Straightening and Alignment: Critical services for maintaining the structural integrity and safety of a vehicle after a severe impact.
• Dent Repair: Including both traditional methods and potentially paintless dent repair (PDR) for smaller, non-creased dents.
• Glass Replacement: Repair or replacement of damaged windshields, side windows, and rear glass.
• Vehicle Detailing: A highly praised service, as highlighted by customer reviews, where vehicles are thoroughly cleaned inside and out before being returned to the owner. This thoughtful touch significantly enhances the customer experience.
• Use of Genuine Parts: The center emphasizes the use of genuine GM & FORD parts, ensuring that repairs maintain the vehicle's original integrity, safety standards, and performance. This commitment to OEM (Original Equipment Manufacturer) parts is a significant advantage for vehicle owners.
• Insurance Claim Assistance: They work with all insurance carriers and aim to make the insurance claim process as smooth as possible for their customers.

The distinctive features of Sharpnack Collision Center are strongly underscored by consistent positive customer feedback. Key characteristics include:

• Exceptional Customer Service: Reviewers consistently praise the staff for being "very friendly and understanding" and "very kind and informative throughout the whole process." Specific mention of Amber in the office highlights a high level of personalized and empathetic service.
• Meticulous Attention to Detail: The complimentary interior and exterior cleaning and detailing of repaired vehicles is a frequently lauded feature. This extra step demonstrates a commitment to exceeding customer expectations and providing a truly restored vehicle. One customer noted, "When I went to pick up my van, it had been cleaned inside and out. Thank you so much for turning a difficult situation into a positive experience."
• Quality Workmanship: While not explicitly detailed in the provided reviews, the emphasis on I-CAR and A.S.E. certified technicians, along with manufacturer training from Chevrolet, Buick, Cadillac, and Ford, implies a high standard of repair quality. The positive overall experience reported by customers suggests that the repairs themselves are done to a satisfactory, if not excellent, standard.
• Efficiency and Experience: The center boasts management and technicians with "30+ years' experience," indicating a deep well of knowledge and expertise in collision repair. Their promise of "No Charge estimates completed in a timely manner" further highlights a commitment to efficiency and transparency.

While specific, time-limited promotional offers for the collision center are not directly detailed in the provided information, the Sharpnack Auto Group, as a whole, is known for providing various customer benefits and conveniences. For the collision center, this might include:

• Free Estimates: A common practice for collision centers to provide a written, no-charge estimate to assess the damage and repair costs.
• Insurance Liaising: Active assistance with insurance claims, acting as a direct repair facility for most major insurance companies to streamline the process.
• Customer Amenities: As part of a larger dealership group, customers might have access to amenities such as comfortable waiting areas, complimentary Wi-Fi, and potentially loaner cars or courtesy shuttles for convenience during the repair period. Information suggests "free pickup and delivery from your home or work" and "loaner cars to those who need them" as benefits offered by the Sharpnack Auto Group, which would likely extend to their collision center clients.
• Warranty on Repairs: High-quality collision centers often stand behind their work with a warranty on repairs.