Sharpnack Ford, Inc. Parts

Sharpnack Ford, Inc. Parts, located at 1200 S Conwell Ave, Willard, OH 44890, USA, is a prominent establishment within the "Auto Repair Stations" platform category. This designation signifies that the business not only supplies essential auto parts but also provides a full spectrum of automotive repair and maintenance services. As a Ford dealership, Sharpnack Ford, Inc. Parts specializes in genuine Ford components and comprehensive care for Ford vehicles, while also having the capability to service other makes and models.

The environment at Sharpnack Ford, Inc. is characterized by a modern and well-maintained facility. Online reviews frequently praise the "exceptionally clean garage" and "awesome facilities," indicating a commitment to a professional and organized workspace. Dealerships typically feature a dedicated parts counter or department that is systematically stocked with a wide inventory of parts, allowing for efficient retrieval and sales. The service bay area is generally equipped with advanced diagnostic equipment, specialized tools, and multiple lifts to handle various repairs, from routine maintenance to complex engine and transmission work. A comfortable customer waiting area, often with amenities like Wi-Fi and refreshments, is also a standard feature, as mentioned by customers appreciating the "clean and comfortable" waiting area. The overall design aims to create a welcoming and trustworthy atmosphere for vehicle owners.

Sharpnack Ford, Inc. Parts offers an extensive range of services and goods, catering to a broad spectrum of automotive needs. Their core offering revolves around genuine Ford parts, which are essential for ensuring the longevity, safety, and performance of Ford vehicles. This includes everything from common maintenance items like oil filters, brake pads, and wiper blades to more specialized components for engine repairs, transmission overhauls, and suspension systems. The use of OEM (Original Equipment Manufacturer) parts ensures that replacements meet Ford's stringent quality and fitment standards.

Beyond parts sales, Sharpnack Ford, Inc. provides comprehensive automotive services. These include, but are not limited to, routine maintenance such as "The WORKS" package, which typically covers tire rotation, brake inspection, vehicle inspection, fluid top-off, battery test, and filter and belt checks. They perform basic oil changes, tire rotations and balances, front-end alignments, and various fluid services (e.g., transfer case, differential, brake fluid, cooling system, transmission). More complex repair services include air conditioning service, engine service, transmission work, and diesel injector and induction services. The dealership boasts "Ford Senior Master Tech Certified" technicians, indicating the highest level of certification for Ford mechanics, who are trained to handle difficult maintenance and repair tasks across all Ford models. This depth of expertise extends to servicing "all makes and models," though their specialization clearly lies with Ford vehicles.

A significant feature of Sharpnack Ford, Inc. Parts, as reflected in numerous customer reviews, is their commitment to excellent customer service. Many customers consistently rate their customer service and overall experience as 5.0 out of 5, highlighting a staff that is "friendly and very compassionate," "courteous," "professional and efficient," and "helpful." The dealership is frequently praised for its ability to schedule appointments when needed and for completing service work "in allotted timeframe given." Customers appreciate the transparent communication, with many mentioning receiving a "diagnostic or whatever it's called checklist" with oil changes, which aids in understanding their vehicle's condition. The provision of loaner vehicles, when available, for customers whose cars are undergoing longer repairs, further enhances the customer experience. While some negative reviews exist regarding communication issues or specific repair outcomes, the overwhelming majority of feedback points to a positive and reliable service experience. The dealership's responsiveness to feedback, including public responses to online reviews, also demonstrates a commitment to addressing customer concerns.

Sharpnack Ford, Inc. also stands out for its longevity and community involvement, having been "family owned and operated since 1949." This long-standing presence suggests a deep-rooted commitment to the Willard community. Furthermore, they offer a notable "NEW benefit" at no extra charge: 150 days of roadside assistance, road hazard tire protection, and 7 days of emergency rental car coverage with vehicle maintenance, representing a significant added value for customers. This is stated to be a "$330 Value absolutely FREE," reinforcing their customer-first approach.

In terms of promotional information, Sharpnack Ford, Inc. regularly offers various incentives for both parts and services. While specific deals may change, common promotions include:

• Service Specials: Discounts on routine maintenance such as "The WORKS" package, basic oil changes, tire services, and other comprehensive checks. These are often advertised on their website and through direct communication.

• Parts and Accessories Sales: They highlight promotions on genuine Ford and Motorcraft parts, emphasizing their two-year, unlimited mileage warranty that includes labor costs for these parts.

• Financing Assistance: The dealership offers support for financing parts or services, including a "Guaranteed Credit Approval Process" and connections to local banks and lenders to secure favorable rates.

• New Car Specials: As a full-service dealership, they also feature a variety of new Ford vehicle specials, which can indirectly attract parts and service customers.

• FordPass Rewards: As a participating FordPass Rewards dealer, customers can earn and redeem points on service and parts, which is a significant benefit for loyal Ford owners.

Customers are encouraged to contact Sharpnack Ford, Inc. Parts directly via phone at (419) 935-4571 or +1 419-935-4571 to inquire about the latest promotions, schedule service appointments, or check the availability of specific parts. Their comprehensive approach to vehicle care, combined with their customer-focused service and a modern facility, positions Sharpnack Ford, Inc. Parts as a reliable and valuable "Auto Repair Station" for the Willard, OH community.