Pep Boys

Ben was amazing! He changed out my headlight in record time! The whole process from me calling to see if they could, getting there, getting it done and leaving was maybe 20 minutes. 100/10 service!!

Jan 06, 2025 · Vi P

Awesome place! I was quoted about $1,300 at a different place, came to pep boys and met John who showed me everything and did his best to save me the most money. A $1,300 repair turned into a $960 repair. They have great coupons, that brake coupon came in handy coming in at $50 off. And the best part, my car stops when I hit the brakes now!

Sep 14, 2024 · Sidney Carigon

**BEWARE** I've been a loyal customer for almost 10 years and they have lost my business. I needed my brakes and rotars changed and some other 165k services on a 06 CHEVY COLORADO. I was quoted 670 and 3 days later my total was almost 1200 because they said they had to remove my axle to change a rotar. I still have yet to find a video that requires this. Not only did they charge me almost $1200, they left my car a complete mess and had close to bo professionalism what taking care of my vehicle. Just scammy trash service.

Jan 23, 2025 · James Mecalf

Absolute worst shop! Had an issue with our SUV so we brought it into this shop. We were traveling through on our way back to Arizona and we really didn’t have a choice to take it anywhere else. Big, big regret. They quoted me one price and then when I went to pay it was almost twice as much as they quoted me. The manager Ben was a complete jerk and would not even listen to my concerns and told me next time I should go to Walmart. I told him I was going to call Pep Boys corporate and he said “go ahead, they won’t do anything”. I thought that was crazy. But he was absolutely right. I’ve called Pep Boys corporate three different times and the district manager Jamie was supposed to call me back three different times and never did. They don’t care about their customers at all. This shop mis quotes you on price and makes you pay twice as much as anywhere else and treats their customers like complete garbage both at the store and at the corporate level. Do not do business with this shop

Nov 02, 2024 · information email

Jon, was very helpful, although I was an hour early for my appointment, he managed to get me in and out of there! Great service, and they always treat me good here, this is my to go spot for my oil change! Thank you, you all have a good day!

Sep 03, 2024 · Rosemarie Jackson

This review is for the 637 E Sahara Ave location. I had an appointment to have all 4 tires installed. I arrived around 45 minutes early and they were able to accommodate me. Everyone was very polite and friendly. Very happy with my purchase and service at this particular Pep Boys location. Highly recommended.

May 04, 2025 · Ed Lambert

Ben is the rudest employee of a company I’ve ever met. Misquoted a price to me and then when I brought it to his attention he said “too bad”. Told me to call corporate because they wouldn’t care and neither would his manager Jamie. And they didn’t. Reached out to corporate several times and they gave me the runaround. They said Jamie would call me to talk about it and he never did. What an awful store. Go anywhere else but here. Unprofessional and a total ripoff!

Mar 21, 2025 · Dan Spurlock