Parts City Auto Parts - Parts City of Pegram

Parts City Auto Parts - Parts City of Pegram is a local establishment located at 568 US-70, Pegram, TN 37143, USA. As its name suggests, it primarily operates within the automotive sector, falling under the platform category of "Auto Repair Stations." This designation indicates that the business is expected to provide corresponding services or goods for sale related to vehicle maintenance, repair, and general automotive needs. The store can be reached via phone at (615) 646-9308 or mobile at +1 615-646-9308.

Typically, an auto parts store like Parts City Auto Parts offers a wide array of products essential for vehicle upkeep. This would generally include items such as:

• Engine components: oil filters, air filters, spark plugs, belts, hoses, and various sensors.
• Braking systems: brake pads, rotors, calipers, and brake fluid.
• Suspension and steering parts: shocks, struts, ball joints, and tie rods.
• Electrical components: batteries, alternators, starters, and wiring.
• Fluids and chemicals: motor oil, transmission fluid, coolant, power steering fluid, and various cleaning solutions.
• Accessories: car care products, wiper blades, floor mats, and truck bed accessories.
• Tools: a selection of hand tools and specialized automotive tools for DIY repairs.

Beyond the sale of parts, many auto parts stores, especially those categorized under "Auto Repair Stations," may offer additional services. While specific services offered by Parts City Auto Parts - Parts City of Pegram are not explicitly detailed, common offerings in this category include:

• Diagnostic services: assistance in identifying vehicle issues.
• Parts installation recommendations: guidance on how to install purchased parts.
• Battery testing and charging: services to ensure vehicle batteries are in good working order.
• Wiper blade installation: quick installation of new wiper blades.
• Fluid recycling: proper disposal of used automotive fluids.
• Specialized tool rental programs: allowing customers to rent tools for specific repair tasks.

Furthermore, it is noted that Parts City Auto Parts - Parts City of Pegram also serves as a location for UHaul rentals. This expands their service offerings beyond traditional auto parts to include vehicle and equipment rental services, which can be beneficial for individuals requiring moving solutions or specialized equipment for various projects. This integration provides a dual-purpose establishment, potentially serving a broader range of customer needs within the community.

Regarding the environment and features of the store, an objective assessment based on publicly available customer reviews indicates some areas that prospective customers should consider. Reviews mention the store's physical presence and the availability of staff at the counter, suggesting a standard retail setup for an auto parts establishment. However, feedback from customers has raised concerns regarding the customer service experience. Multiple reviews highlight instances of rude staff and an overall lack of helpfulness or kindness. Specifically, customers have reported feeling spoken down to, experiencing irritable behavior, and encountering what they described as a complete lack of care from the staff, including the owners. Issues cited include an unwillingness to assist with UHaul rental processes, refusal to add authorized drivers, and general unprofessionalism. These reviews suggest that while the store is physically open and staffed, the quality of interpersonal interactions may not consistently meet customer expectations. It is important for potential customers to be aware of these past experiences when considering visiting the establishment for either auto parts or UHaul rentals.

In terms of promotional information, no specific current promotions or discounts for Parts City Auto Parts - Parts City of Pegram are available through general online information. Typically, auto parts stores might offer various promotions such as seasonal discounts, loyalty programs, or rebates on certain products. Given the customer feedback, any promotional efforts by the store would likely need to be complemented by a strong focus on improving customer service to attract and retain clientele. For the most current information on parts availability, specific services, or any ongoing promotions, it is advisable for interested individuals to directly contact Parts City Auto Parts - Parts City of Pegram using the provided phone numbers.