Parsell's Auto Service, LLC

Parsell's Auto Service, LLC ico

(137 reviews)

Auto Repair StationsConnecticutNaugatuck Valley Planning RegionSouthburyMain Street South

Naugatuck Valley Planning Region . Connecticut

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  • +1 203-264-5611
  • www.parsellsautoservicect.com
  • 616 Main St S, Southbury, CT 06488, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Parsell's Auto Service, LLC Introduce

For the residents of Milford, Connecticut, and the surrounding areas seeking a reliable and comprehensive solution for their automotive needs, Parsell's Auto Service, LLC stands as a prominent establishment within the Auto Repair Stations platform category. This local business distinguishes itself by offering a dual approach, providing not only a wide array of automotive repair and maintenance services but also functioning as an auto parts store. This integrated model aims to serve the community by offering both the expertise to diagnose and fix vehicle issues and the convenience of sourcing necessary parts directly, making them a valuable resource for both everyday drivers and automotive enthusiasts undertaking their own repairs.

While specific details about the physical environment of Parsell's Auto Service, LLC are not extensively available online, we can infer certain characteristics based on their dual role as a service center and parts provider. The facility likely includes a well-equipped workshop with multiple service bays, housing the necessary tools, diagnostic equipment, and lifts to handle a variety of automotive repairs and maintenance tasks. Adjacent to the service area, there would likely be a retail space or counter area displaying a selection of commonly needed auto parts, accessories, and potentially tires. This retail section would be organized to allow customers to easily browse and purchase items. A dedicated counter or office area would serve as the primary point of contact for customers seeking both service appointments and parts inquiries. A comfortable waiting area might be provided for customers whose vehicles are being serviced. The overall environment is expected to be professional, organized, and geared towards providing both efficient repair services and convenient access to auto parts.

Parsell's Auto Service, LLC offers a comprehensive range of automotive services designed to keep vehicles running smoothly and safely. These services likely encompass both preventative maintenance and necessary repairs across various vehicle systems, including:

  • General Maintenance: This includes essential services such as oil changes, fluid flushes (transmission fluid, coolant, brake fluid, power steering fluid), filter replacements (air filter, oil filter, fuel filter, cabin air filter), and scheduled maintenance services as recommended by vehicle manufacturers.
  • Brake System Services: Covering all aspects of the vehicle's braking system, including thorough inspections, brake pad and rotor replacement, caliper service and replacement, brake line repairs, and anti-lock braking system (ABS) diagnostics and repairs.
  • Steering and Suspension Services: Addressing issues related to vehicle handling and ride comfort, such as shocks, struts, springs, bushings, tie rod ends, ball joints, and wheel alignment services.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic equipment to accurately identify and resolve a wide range of engine-related problems, including tune-ups, addressing issues with belts and hoses, and more complex internal engine repairs.
  • Electrical System Services: Handling battery testing and replacement, alternator and starter repairs, diagnosis and repair of issues with lights, wiring, sensors, and other electrical components.
  • Exhaust System Services: Repairs and replacements of mufflers, pipes, catalytic converters, and addressing exhaust leaks to ensure proper emissions and noise levels.
  • Heating and Air Conditioning (HVAC) Services: Addressing issues with the vehicle's climate control system, including refrigerant recharge, leak detection and repair, and component replacement (compressor, condenser, etc.).
  • Transmission Services: Including transmission fluid changes, filter replacements, and potentially more complex transmission repairs or replacements, depending on their expertise and equipment.
  • Tire Services: Such as tire rotations, balancing, flat tire repairs, and the sale and installation of new tires.

In addition to their repair services, Parsell's Auto Service, LLC also functions as an auto parts store, providing local users with convenient access to a wide range of automotive components and accessories. Their parts inventory likely includes:

  • Maintenance Parts: Such as filters, spark plugs, belts, hoses, and fluids.
  • Brake System Components: Including brake pads, rotors, calipers, and brake fluid.
  • Suspension and Steering Parts: Such as shocks, struts, tie rod ends, and control arms.
  • Electrical Components: Including batteries, alternators, starters, and sensors.
  • Lighting Components: Headlights, taillights, and other bulbs.
  • Accessories: Including car care products, floor mats, and other vehicle enhancements.
  • Tires: A selection of tires from various brands to suit different vehicles and driving needs.

This dual capability of providing both services and parts under one roof is a significant feature of Parsell's Auto Service, LLC. It offers unparalleled convenience for customers who need both diagnosis and repair, as well as for individuals who prefer to undertake their own automotive maintenance and repairs. The presence of experienced technicians on-site can also be a valuable asset for parts customers, providing expert advice and ensuring they select the correct components for their vehicles. The potential for seamless integration between the service department and the parts department can streamline the repair process and potentially reduce turnaround times.

Furthermore, as a local business, Parsell's Auto Service, LLC likely prioritizes building strong relationships with their customers through reliable service, fair pricing, and a commitment to customer satisfaction. Their ability to offer both parts and labor can also be advantageous in terms of warranties and ensuring the compatibility of components.

While specific promotional information for Parsell's Auto Service, LLC in Milford, CT, is not available in the provided context, it is common for auto repair stations and parts stores to offer various promotions to attract and retain customers. These might include:

  • Discounts on specific maintenance services, such as oil changes or tire rotations.
  • Package deals that combine parts and labor for common repairs, like brake service specials.
  • Rebates or discounts on the purchase of certain auto parts or tire brands.
  • Seasonal specials on services or products relevant to the time of year, such as battery checks in winter or AC service in summer.
  • Coupons or discounts offered through local advertising or online platforms.
  • Loyalty programs for repeat customers.
  • Special offers for first-time customers.
  • Potential discounts for local community members, seniors, or military personnel.

To learn about any current promotions or special offers from Parsell's Auto Service, LLC, it is recommended that local users contact them directly via phone or by visiting their physical location in Milford, CT. They may also have a website or social media presence where they advertise their latest deals and service specials. Inquiring directly with their service advisors or parts specialists will provide the most accurate and up-to-date information on how you can save on your next vehicle service or parts purchase.

In conclusion, Parsell's Auto Service, LLC in Milford, CT, operating as a comprehensive Auto Repair Station with an integrated auto parts store, offers a significant advantage to the local community. Their dual capability provides convenience, expertise, and a streamlined approach to vehicle maintenance, repair, and parts sourcing. With a likely commitment to quality service and customer satisfaction, Parsell's Auto Service, LLC stands as a valuable resource for all your automotive needs in the Milford area.

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Parsell's Auto Service, LLC Customer Reviews

That was incredibly fast service! Despite getting a flat tire a mile away, I managed to drive to the shop and get back on the road in just 30 minutes. Amazing!

May 02, 2025 · D Glave

Thanks to Parsell’s for squeaking my Explorer in on what was a very busy Thursday for them, for a slow tire leak I’ve been battling. They replaced the valve stem and fixed the leak and I was in and out in 25 min.

Mar 21, 2025 · Shawna Fantel

I have had work done at this business in the past and have been satisfied however a recent experience has left me frustrated and with the impression I will not use their business again. My mother took her car the beginning of June with the complaint that her air conditioning was not working. Her car was diagnosed and she was told what the issue was. She was informed of the app. price and that the part would be ordered. She called numerous times to follow up on the whereabouts of the part only to be told it was not in yet. She called again today (7/15/24) only to be told that the part was never ordered and that they couldn’t even fully recall what the issue was and what part she needed. She was informed she could bring her car down again today, despite that fact that we had documentation of the issue, to again have it diagnosed (although the person that I spoke to did remember it was a tough job). This 88 year old woman has been driving a vehicle without a.c. as she wanted to do business with and support a local business in Southbury. A phone call to the dealer and the car is there now being repaired.I feel the staff member I spoke to today at this business shrugged off this issue and was quite nonchalant about dealing with a repeat customer to their business. I was quite disappointed with this situation.

Jul 16, 2024 · Linda

After not driving my car for about a month, I discovered I had gotten air in my brake lines from some fluid that leaked out the rear caliper(I could see a puddle on my wheel) My car had absolutely no breaks so I filled the fluid myself, and brought it to parsell’s. I told them about the leak and exactly where it was coming from. I had dropped it off. Without getting a call, they put new pads and rotors on my car. Charged me $350. And 2 days later my brake fluid had drained out again. The underlying problem was not fixed. The fluid still drains out of my car. And to make the situation worse on the pads and rotors, I had a lifetime warranty. I have been consistently doing new pads and rotors on my own. So instead of 2 hours in my driveway and 0 dollars spent. I lost my brakes with the lifetime warranty, am down $350 and by brake calipers still leak. I am extremely frustrated and angered by this. I am a college kid spending money I make during the summer. I got screwed by parsells and will never go back. I highly recommend going anywhere else. I wish I could leave 10 more reviews of one star.

Jun 16, 2024 · kyle E

Amazing place! I was traveling long distance and 100s of miles from anyone I knew with two children. Need to know if what was happening with my car was safe to continue my journey or if I needed a repair. They were accommodating even closing in 1 hour of my call they looked at my car and had me back on the road within 45 minutes of my call and didn’t even charge me. Words can’t describe what that meant to me with two children traveling that I was safe and in good hands. Good people and honest business men are still in this world and work in this shop everyday! Thank you for all you did for me this day!

Jan 05, 2023 · Moriah Wood