Parks Ford Hendersonville Service Department

Parks Ford Hendersonville Service Department ico

(7 reviews)

Auto Repair StationsNorth CarolinaHenderson CountyHendersonvilleDuncan Hill Road

Henderson County . North Carolina

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 828-435-3965
  • www.parksfordhendersonville.com
  • 601 Duncan Hill Rd, Hendersonville, NC 28792, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Parks Ford Hendersonville Service Department Introduce

Welcome to Parks Ford Hendersonville Service Department, your trusted destination for expert automotive care in the Hendersonville area. Specializing in Ford vehicles, we provide a comprehensive range of services designed to keep your vehicle running smoothly and efficiently.

Our service department is conveniently located at 601 Duncan Hill Rd, Hendersonville, NC 28792, and our dedicated team is committed to delivering exceptional customer service. Open Monday through Friday from 7:30 AM to 5:30 PM, we are here to meet all your automotive needs.

Services Offered:

  • Regular maintenance and tune-ups
  • Vehicle repairs and diagnostics
  • Parts installation and replacement
  • Expert care for Ford vehicles
  • Additional services such as tire rotations, alignments, and car washes

Characteristics:

  • Skilled technicians with extensive Ford expertise
  • State-of-the-art tools and equipment
  • A focus on transparency and customer satisfaction
  • A comfortable waiting area for our customers

Promotions:

We regularly offer promotions to ensure you receive the best value for your automotive needs, including free vehicle inspections and discounts on select services.

Customer Feedback:

Our service department has received mixed feedback from customers. While many appreciate our expertise and customer-focused approach, some have experienced issues with communication and service delays. For example, a customer highlighted the poor experience when their vehicle wasn't ready as promised, leading to inconvenience. However, another customer praised our staff for their exceptional help during the transition to a new car.

We strive to continuously improve our services to ensure every visit is satisfactory. Our goal is to provide reliable and efficient care, recognizing that challenges can sometimes arise.

Parks Ford Hendersonville Service Department Photos

Parks Ford Hendersonville Service Department 0
Parks Ford Hendersonville Service Department 1

Parks Ford Hendersonville Service Department Location

Parks Ford Hendersonville Service Department Customer Reviews

William was a great help in the process and went out of his way to help me get me all set up in my new car.

Jun 12, 2024 · Yolanda

I dropped my car off there on a Monday evening and was told it would be ready Thursday. By Friday at 4:30, no word from them at all. When I called, Scott lied and said it wasn't quite finished. When pressed, he admitted the guy had not even started on it yet and said he would not have it ready until Monday, which meant no car for the weekend. This is a horrible way to do business and they will not get any more of mine. Update: Tried to call the GM as requested. Was put on hold so long the phone system hung up on me. Called back and was told JW was in a meeting and would call me back. As of yet, no response. Customer service starts at the top.

May 03, 2023 · Tawney Wright

Great top notch experience ! Highly recommend

Aug 16, 2024 · danny scott

Bad dealings all around.

Nov 27, 2024 · Greg Fenton

Fixed recalls on my friends car and it took them a day and a half ti do all of them.

Nov 26, 2023 · nancy hitt