O'Reilly Auto Parts

(437 reviews)

Auto Repair StationsNorth CarolinaCumberland CountyFayettevilleDouglas ByrdRaeford Road

Cumberland County . North Carolina

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  • +1 910-484-0548
  • locations.oreillyauto.com
  • 5401 Raeford Rd, Fayetteville, NC 28304, USA

Operating Hours

Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 10:00 PM
Saturday 7:00 AM - 10:00 PM
Sunday 8:00 AM - 9:00 PM

O'Reilly Auto Parts Introduce

O'Reilly Auto Parts stands as a widely recognized and extensively utilized establishment within the "Auto Repair Stations" platform category, serving as a critical resource for both professional automotive technicians and the burgeoning community of do-it-yourself (DIY) vehicle owners. While primarily a retailer of automotive parts, its comprehensive range of products and particularly its suite of complimentary in-store services firmly embed it within the broader ecosystem of vehicle maintenance and repair. This detailed introduction aims to provide local users with an objective overview of O'Reilly Auto Parts, encompassing its typical store environment, the extensive array of services and goods it offers, its key distinguishing features, and common promotional information, all based on publicly available data.

The environment of an O'Reilly Auto Parts store is characterized by its organized, accessible, and functional layout. Stores are typically well-lit and designed to facilitate easy navigation through a vast inventory of automotive parts, tools, chemicals, and accessories. Products are systematically arranged by category, such as brakes, engine parts, electrical components, fluids, and car care items, making it straightforward for customers to locate what they need. A prominent feature of the store environment is the service counter, where knowledgeable team members are available to assist customers with part lookup, technical advice, and processing orders. The atmosphere is generally bustling, reflecting the constant demand for automotive products and services. Many stores also have dedicated areas for common in-store services, such as battery testing. The emphasis is on efficiency and providing a helpful, hands-on experience, often with staff readily available to answer questions or even demonstrate product use. The general cleanliness and orderliness of the store contribute to a professional and customer-friendly atmosphere, ensuring that both experienced mechanics and novice DIYers feel comfortable and supported in their automotive endeavors.

As a key player within the "Auto Repair Stations" category, O'Reilly Auto Parts offers a vast selection of goods for sale, complemented by a range of essential services that directly support vehicle repair and maintenance. Their primary offering is an extensive inventory of **automotive parts for virtually all makes and models** of cars, trucks, SUVs, and even some agricultural and marine applications. This includes, but is not limited to: replacement parts such as brake components (pads, rotors, calipers), engine parts (spark plugs, filters, belts, hoses, water pumps), electrical components (alternators, starters, batteries, sensors), steering and suspension parts, heating and cooling system components, exhaust parts, and drivetrain components. Beyond functional parts, they stock a wide variety of **automotive fluids** (motor oil, transmission fluid, brake fluid, coolant), **chemicals** (additives, cleaners), **car care products** (waxes, polishes, interior cleaners), and an extensive selection of **automotive tools** and equipment, ranging from basic hand tools to specialized diagnostic equipment. They carry products from thousands of leading original equipment (OE) and aftermarket brands, ensuring a diverse selection to meet varying performance and budget needs.

Complementing their robust product offerings, O'Reilly Auto Parts provides a suite of **free in-store services** that significantly enhance their role as an "Auto Repair Station." These services are highly beneficial for DIYers and can often help diagnose issues or complete simple tasks without the need for a professional mechanic. Key services include:

  • **Free Battery Testing:** They can test a vehicle's battery, starter, and alternator to determine their health and identify potential issues with the charging system.
  • **Free Check Engine Light Code Scanning:** For most OBD II vehicles, O'Reilly Auto Parts can retrieve diagnostic trouble codes (DTCs) that cause the check engine light to illuminate. While they provide the code, they typically do not offer interpretation or repair advice beyond suggesting potential parts related to the code.
  • **Free Wiper Blade Installation:** With the purchase of new wiper blades, front and rear wipers can often be installed for free on most vehicles.
  • **Free Loaner Tool Program:** This highly valued service allows customers to borrow specialized tools (e.g., steering wheel pullers, strut compressors, fuel pressure testers) for specific repair jobs, requiring only a refundable deposit. This saves customers from purchasing expensive tools they may only use once.
  • **Free Fluid and Battery Recycling:** Environmentally responsible disposal services for used motor oil, automotive fluids (transmission fluid, gear oil), and old automotive batteries.
  • **Free Drum and Rotor Resurfacing:** Many locations offer this service for certain brake components, helping to extend their life.
  • **Custom Hydraulic Hoses:** Some locations can custom-make hydraulic hoses for various applications.

O'Reilly Auto Parts also offers convenient purchasing options such as **curbside pickup** and **free in-store pickup** for online orders, often ready within 30 minutes, streamlining the acquisition of parts for immediate repair needs.

The features that distinguish O'Reilly Auto Parts and contribute to its widespread appeal are multifaceted. A primary feature is its **extensive network of stores** across the United States, making it highly accessible to a vast customer base. This broad physical presence is complemented by a comprehensive and user-friendly **e-commerce website** that allows customers to browse inventory, check local store availability, order parts for pickup or delivery, and access product information. The **knowledgeable and helpful team members** are a significant asset; often, O'Reilly staff are experienced in automotive repair or have a strong understanding of vehicle systems, enabling them to provide accurate advice and assist customers in finding the correct parts. The **free in-store services**, particularly the loaner tool program and diagnostic code scanning, are a major competitive advantage, providing tangible value beyond just selling products and empowering DIYers. The **vast inventory** ensures that customers are likely to find the parts they need immediately, minimizing vehicle downtime. Their commitment to offering a wide selection of **both OE and aftermarket parts** provides customers with choices based on quality, brand preference, and budget. Furthermore, O'Reilly Auto Parts focuses on serving both the DIY customer and the **professional installer (PRO customer)** through dedicated programs, pricing, and expedited service, showcasing their versatility and commitment to all segments of the automotive repair market. Their reputation for reliable parts and customer support solidifies their position as a trusted resource in the automotive aftermarket.

O'Reilly Auto Parts consistently offers various promotional information and deals to attract and retain customers. While specific offers are dynamic and subject to change, common promotional strategies include: **weekly sales flyers** featuring discounts on a wide range of products from fluids and filters to tools and accessories; **online-only coupons** providing percentage-based discounts (e.g., 15% or 20% off) or specific dollar amount savings on purchases over a certain threshold; **seasonal promotions** tied to common maintenance needs (e.g., spring car care, winter readiness, battery specials during cold snaps); **rebate programs** on select parts or brands, allowing customers to receive money back after purchase; and **bundle deals** on frequently purchased items together (e.g., oil and filter combos, brake kits). They often have a **"Hot Deals" or "Weekly Ad"** section on their website where current promotions are prominently displayed. Signing up for their email list is another common way to receive exclusive offers and advance notice of sales events. The consistent availability of these promotions underscores O'Reilly Auto Parts' commitment to providing competitive pricing and added value, making it an attractive option for anyone seeking automotive parts and services.

O'Reilly Auto Parts Location

O'Reilly Auto Parts Customer Reviews

They have just about everything you could need at great prices and reliable parts. Also for the military... you get a discount! Yippie.

Jul 03, 2022 · Antonio Marshall VFX Artist

Ken is awesome!! He saved me at least $100 dollars. Took him 5 min to fix the problem i've been having with my brake lights for the past 4 months. I am over joyed at this moment. I will be using this O'Rillys again in the future. Thank you Ken!!

Mar 05, 2023 · Jamie Cummings

Great service with a very knowledgeable team! Kyle was a huge help with finding me what I need!

Mar 05, 2025 · Cliff Henry

Horrible experience ordering online, staff seems to have a 3rd grade education with their products and services provided.

Feb 01, 2025 · Lorena Andrade

Theirs employees are nice and helpful on any questions if you don't have a way to explain something they trying to help in the most way I like shopping in there for parts on my cars

Feb 26, 2023 · Angela Contreras