LaFayette® Ford Quick Lane Tire & Auto Center

LaFayette® Ford Quick Lane Tire & Auto Center ico

(54 reviews)

Auto Repair StationsNorth CarolinaCumberland CountyFayettevilleDouglas ByrdRaeford Road

Cumberland County . North Carolina

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 910-424-0281
  • www.lafayetteford.com
  • 5202 Raeford Rd Building B, Fayetteville, NC 28304, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed

LaFayette® Ford Quick Lane Tire & Auto Center Introduce

LaFayette® Ford Quick Lane Tire & Auto Center, conveniently situated at 5202 Raeford Rd Building B, Fayetteville, NC 28304, USA, serves as a premier destination for vehicle owners in the local community seeking comprehensive and efficient automotive care. Operating within the "Auto Repair Stations" platform category, this establishment is designed to provide a wide array of essential services and products, ensuring that vehicles of all makes and models remain in optimal condition for the roads of Fayetteville and beyond.

The environment at LaFayette® Ford Quick Lane Tire & Auto Center is geared towards customer convenience and efficiency. Customers consistently highlight the ease of scheduling appointments, with the facility accommodating their preferred times. Upon arrival, the staff, particularly the ladies at the desk, are noted for their super kind and friendly demeanor, setting a welcoming tone for the service experience. While waiting for their vehicles, customers have the flexibility to run errands, a significant advantage for those with busy schedules. The transparent communication process, which includes receiving a video from the shop detailing observations and completed work, enhances the customer experience by providing clear insights into the vehicle's condition and necessary services. This level of transparency builds trust and empowers customers to make informed decisions without feeling pressured into additional sales.

As a comprehensive "Auto Repair Station," LaFayette® Ford Quick Lane Tire & Auto Center offers a robust suite of services. Their expertise spans across routine maintenance and more immediate repair needs. Key services include:

  • Oil Changes: A fundamental service for engine longevity, performed efficiently and with attention to detail.
  • State Inspections: Ensuring vehicles meet North Carolina's safety and emissions standards, often completed swiftly.
  • Tire Services: This encompasses tire rotations, installations, repairs, and balancing, crucial for vehicle safety and performance. They offer a wide selection of major tire brands.
  • Brake Inspections, Repair, and Service: Comprehensive brake care, including pad replacements, caliper and rotor checks, and brake fluid service. They also offer complimentary brake inspections.
  • Battery Checks and Installation: Ensuring reliable vehicle starts, with free battery tests available and quality replacement batteries stocked.
  • Belt and Hose Replacement: Addressing common causes of vehicle breakdowns by inspecting and replacing worn components.
  • Cooling System Maintenance: Inspections and repairs to prevent overheating and protect the engine.
  • Lamps and Bulbs: Quick replacement of headlights, tail lamps, brake lights, turn signals, and interior cabin bulbs for optimal visibility and communication.
  • Alternators and Electrical Systems: Diagnostic checks and replacement services to maintain the vehicle's electrical health.
  • Wheel Alignment: To ensure proper tire wear and vehicle handling.
  • Fluid Checks and Top-Offs: Comprehensive checks of all essential fluids.
They emphasize that no appointment is necessary for Quick Lane services, though scheduling can help expedite the process, and they service all makes and models, not just Ford vehicles, using quality parts from trusted brands like Motorcraft® and Omnicraft™.

A standout feature of LaFayette® Ford Quick Lane Tire & Auto Center is their commitment to efficiency and transparency. Customers consistently praise the speed of service, with common tasks like oil changes and inspections often completed in a short timeframe. The proactive communication, particularly the video inspection reports, is a significant differentiator. This modern approach to diagnostics allows customers to visually understand the recommendations made by the technicians, fostering a sense of trust and honesty that is often lacking in the automotive service industry. Furthermore, the absence of high-pressure sales tactics for "up-sales" is highly appreciated by customers, making for a more comfortable and reassuring service experience. The fact that the vehicle is ready and waiting out front upon pickup, with all paperwork meticulously reviewed, demonstrates their dedication to a smooth and hassle-free process from start to finish.

Promotional information, while not explicitly detailed in the provided customer reviews, can often be found through the Quick Lane brand and LaFayette Ford's direct channels. Quick Lane centers, including this location, frequently offer competitive pricing and special packages for common services. For instance, "The Works® Package" is a popular offering that typically includes an oil and filter change, tire rotation, brake inspection, battery test, and a multi-point inspection. They often provide rebates for this package. Additionally, they have promotions such as:

  • Military and First Responders Discounts: Often including instant discounts on tire purchases and installations.
  • Low Price Tire Guarantee: Ensuring competitive pricing on a wide range of tire brands.
  • Lifetime Brake Pad Guarantee: Providing long-term value for brake services.
  • FordPass® Rewards: Customers can earn and redeem points on services, further enhancing their loyalty benefits.
  • Free Battery Tests and Brake Inspections: These complimentary services allow customers to assess their vehicle's health without an initial cost.
  • Pickup & Delivery Service: A convenient option for customers who may have difficulty bringing their vehicles to the center.
These promotions, coupled with their general commitment to fair pricing, contribute to their appeal as an economical yet high-quality auto service provider. Customers are encouraged to check the LaFayette Ford website or contact the Quick Lane directly via phone at (910) 424-0281 or +1 910-424-0281 for the most current offers and to inquire about specific service pricing.

In conclusion, LaFayette® Ford Quick Lane Tire & Auto Center stands out as a highly recommended "Auto Repair Station" in Fayetteville, NC. Its strengths lie in its efficient service delivery, particularly for routine maintenance, and its unwavering commitment to customer satisfaction through transparent communication and a no-hassle approach to up-sells. The facility's ability to provide comprehensive services for all makes and models, combined with the professionalism and friendliness of its staff, creates a service experience that alleviates the typical dread associated with vehicle maintenance. For local users seeking reliable, fast, and friendly auto care that prioritizes their time and trust, LaFayette® Ford Quick Lane Tire & Auto Center proves to be an excellent choice, consistently delivering on its promises and ensuring vehicles remain dependable for daily commutes and beyond.

LaFayette® Ford Quick Lane Tire & Auto Center Photos

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LaFayette® Ford Quick Lane Tire & Auto Center Location

LaFayette® Ford Quick Lane Tire & Auto Center Customer Reviews

I had my vehicle serviced here and had a fantastic experience from start to finish. I called to schedule the appointment and it was easy to do and they got me in exactly when I asked. I then dropped it off, and the lady at the desk was super kind. While waiting on the oil change and state inspection, I left to run errands and got a video from the shop of what they saw on the car and what they were doing, I then got a call for up sales, and they didn't hassle a bit for them. Then, a short time later i got a call that it was completed and I went to go pick it up. When I arrived the ladies behind the desk rang me up, went over the paperwork and what was completed, and the car was sitting out front, all work completed. I usually dread taking my vehicles to dealerships, especially for general maintenance, but this place was wonderful, and I will definitely be going back again!

Jan 27, 2025 · Joe Krueger

Great service, fast and friendly. They keep their promises and I left with my inspection done and a new battery I really needed. I drive a ways to work daily and need my car to be reliable!

Oct 16, 2024 · Cherry Girl

Been coming here for years and never had a issue until recently. Just a warning to everyone, if you have aftermarket expensive rims, do not come here to have tires mounted. The service techs will not take extra precautions not to damage your rims. I recently brought my own tires and asked them to mount and balance since I was bringing my car in for oil change and tire rotation just like I have been for years. My painted rims came out of the shop with nicks and scratches on them from I'm sure from the machine they use to take off and mount tires. I was offered today to have them touched up from a person they have that dose rim repair but he said it would look worse if he did because the paint would not match. So at the end I walked away with damaged rims and two free oil changes and tire rotation in the future. Other than that they do good service and prices are good. Dosen't have to be a Ford vehicle for most of the services they do.

Apr 27, 2021 · Ed Rutledge

It was pretty good, I wasn't expecting to get a free tire rotation with the oil change. That was a plus. After tax it was about $98. Not bad in my opinion.

Oct 29, 2024 · Johnathan Van Patten

I was here today (20 Aug) and I had an appt at 730. They’re always efficient and quick. I was going to do a walk in this morning and yesterday someone called me that I can make an appt for change oil and I did. Keep it up Lafayette Ford. Thank you as always.

Aug 20, 2024 · Dee Riv