Ed's Auto Services & Salvage

Auto Repair StationsNorth CarolinaCumberland CountyFayettevilleSeventy-FirstRaeford Road
Cumberland County . North Carolina
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- +1 910-864-3500
- edsautoserviceandsalvage.com
- 6006 Raeford Rd, Fayetteville, NC 28304, USA
Operating Hours
Ed's Auto Services & Salvage Introduce
Ed's Auto Services & Salvage operates as a distinctive "Auto Repair Station" that strategically combines a full-service auto repair shop with a salvage yard. This dual operational model provides a unique value proposition to local users, offering not only comprehensive vehicle repair and maintenance but also access to a vast inventory of affordable, quality used auto parts. This combination makes them a practical and often budget-friendly solution for a wide range of automotive needs, particularly for those seeking to reduce repair costs.
The environment at Ed's Auto Services & Salvage reflects its dual nature. On one hand, there is a professional auto repair shop area, equipped with the necessary tools, lifts, and diagnostic equipment for vehicle servicing. This section would be organized and designed to facilitate efficient repairs, similar to a traditional auto repair garage. On the other hand, the presence of a salvage yard indicates an outdoor area containing numerous vehicles that have been acquired for their reusable parts. This salvage component would be systematically organized to allow for easy identification and retrieval of parts, ensuring a steady supply for the repair shop and for direct sales to customers. While a salvage yard might imply a more industrial or rustic setting, the overall operation would prioritize safety, responsible recycling, and maintaining an accessible inventory for both their internal repair needs and external customers. The combined environment aims to provide a comprehensive solution where parts and labor can be sourced efficiently under one roof.
Ed's Auto Services & Salvage offers a broad spectrum of services, leveraging both their repair expertise and their salvage inventory:
Comprehensive Auto Repair Services:
Engine Repair and Replacement: They handle everything from minor engine diagnostics and tune-ups to more extensive repairs or complete engine replacements, often utilizing tested used engines from their salvage yard for a cost-effective solution.
Transmission Services: This includes transmission diagnostics, repairs, and replacements for both automatic and manual transmissions. Like engines, they can provide used transmissions from their inventory.
Suspension System Repair: Addressing issues with shocks, struts, ball joints, and other suspension components to ensure proper handling and a smooth ride.
Auto Electrical Services: Diagnosing and repairing complex electrical problems, including issues with alternators, starters, wiring, and vehicle electronics.
Air Conditioning (AC) & Heating Repair: Servicing and repairing vehicle climate control systems to ensure comfortable temperatures year-round.
Fuel Injection System Service: Diagnostics and repair of fuel injection components to maintain optimal engine performance and fuel efficiency.
Auto Glass & Seals: Repair or replacement of vehicle glass (windshields, windows) and associated seals.
General Maintenance: While not always the primary focus, they would likely offer basic maintenance services such as oil changes and fluid checks as part of their comprehensive repair offerings.
Salvage Yard & Used Auto Parts Sales:
Extensive Inventory of Used Parts: Their salvage yard houses a wide range of affordable, high-quality used auto parts for various makes and models of cars, trucks, and SUVs. This includes engines, transmissions, brakes, body parts (doors, bumpers, fenders), and smaller components.
Part Sourcing: Leveraging their network of over 2000 salvage yard contacts, they can efficiently source hard-to-find parts if not immediately available in their own inventory.
Quality Control: Emphasizing that salvaged components are individually selected and tested before being sold, ensuring reliability and proper function.
Vehicle Purchasing: They also purchase used or junk vehicles, including those that have been in accidents or are considered totaled, contributing to their inventory and promoting automotive recycling.
The distinctive features of Ed's Auto Services & Salvage stem from its integrated business model, offering unique advantages to customers:
Cost-Effective Solutions: The primary feature is the ability to offer significant savings on repairs by utilizing quality used parts from their salvage inventory. This is particularly appealing for older vehicles where new OEM parts might be prohibitively expensive.
One-Stop Shop for Repair and Parts: Customers benefit from the convenience of having both the repair service and the necessary parts available at a single location. This streamlines the repair process and reduces downtime.
Extensive Part Availability: With their own large salvage yard and a vast network of contacts, they likely have a high success rate in finding the exact used part a customer needs, even for less common vehicles.
Experienced Technicians: Combining a salvage operation with a repair shop typically means the technicians have hands-on experience with a wide variety of vehicle types and common failure points, enabling efficient diagnostics and repairs.
Commitment to Recycling: By salvaging and reselling parts, they actively participate in automotive recycling, which is an environmentally responsible practice.
Warranty on Parts (and potentially labor): They offer a standard 120-day warranty on most parts, with options for extended parts and labor warranties (e.g., one year for parts and labor up to $2,500) at an additional cost. This provides crucial peace of mind to customers buying used components.
Family-Owned Business: Some iterations of "Ed's Auto" businesses are described as family-owned and operated for decades, which often implies a strong commitment to customer service, community ties, and a reputation built on long-term relationships.
Promotional efforts for Ed's Auto Services & Salvage would likely highlight their distinct competitive advantages:
"Save Big on Car Repairs!": A central promotional message would emphasize the cost savings achieved by using high-quality, tested used parts from their salvage inventory, making repairs more affordable.
"Your Trusted Source for Quality Used Auto Parts": They would promote their salvage yard as a reliable source for affordable and thoroughly inspected used parts for various makes and models.
"Comprehensive Auto Services Under One Roof": Highlighting the convenience of combining a repair shop and a salvage yard, enabling customers to get their car fixed and acquire parts from a single location.
Warranty & Guarantees: The offering of a standard 120-day parts-only warranty and the option for extended parts and labor warranties would be a significant promotional point, instilling confidence in their used parts and services.
Free Estimates: Many auto repair and salvage businesses offer free estimates for both parts and service, encouraging potential customers to inquire about their needs without an initial financial commitment.
"We Buy Used Vehicles": This service, which helps them maintain their inventory, is also a promotional point for individuals looking to dispose of old, damaged, or junk cars, often with free towing provided.
Experienced and Knowledgeable Staff: Emphasizing that their team is experienced and eager to help customers find the right parts and diagnose vehicle issues would be a strong selling point.
Environmentally Responsible: Promoting their role in automotive recycling and sustainable practices can appeal to environmentally conscious customers.
Ed's Auto Services & Salvage positions itself as a practical, affordable, and comprehensive solution for vehicle repair and parts acquisition, particularly for those seeking value without compromising on quality or reliability.
Ed's Auto Services & Salvage Photos
Ed's Auto Services & Salvage Location
Ed's Auto Services & Salvage Customer Reviews
ZERO STARS! These are most rude, inconsiderate, and disrespectful people I've ever encountered in my entire life that interact with the customers who have lost their cars to an accident. They think we come in there to STEAL our own belongings the way they act. Insurance companies & the police need to stop working with them for everyone's sanity and well being. There is NO REASON for them to go through my wallet in the center console looking for my registration when it's clipped right inside!
Apr 25, 2025 · Ginny Meadows
This place towed my vehicle yesterday and either the person that towed it rummaged through my arm rest and glove box throwing my stuff everywhere or they left it unlocked and someone else did. Either way they are responsible. If they tow your vehicle make sure you or someone else is with them when they drop it off. When I called them they automatically denied any wrong doing without so much as asking for the driver and investigating so they obviously don’t care about your business. I will be calling Usaa to file a complaint and hopefully they loose their business. They suck.
Jan 28, 2025 · Gerald Rouse-Turner
They have really good prices on their used parts.
Jan 16, 2025 · Robby M
Horrible experience. I am an elementary teacher in the fayetteville area. I had my car towed by Ed's and the driver was told DO NOT DRIVE the vehicle. When he got to the shop, the mechanic said he watched him drive it off the rollback and drive it across the parking lot. When he did this because of the rear brake system being down, he over extended the caliper and added that job to my bill. An extra $233. I called and was very kind and asked them to please cover that since it is the fault of the tow driver and was yelled at and told to have a nice day. I will be talking to a lawyer because it is not okay for someone to mess up and not cover the cost for their mess up. I would have given this place 0 stars but that wasn't an option. If you need a tow, go somewhere else!
Jun 23, 2023 · Drea Clegg
Thier tow driver just tried to run me off the road and was speeding in a active school zone. Do better
Sep 17, 2024 · Marie
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